StarTech.com 16-Port Industrial USB 5Gbps Hub Instruction Manual

1. Introduction

The StarTech.com 16-Port Industrial USB 5Gbps Hub is designed for robust performance in demanding environments. It features 16 USB-A ports with 5Gbps shared bandwidth, a 2-port host switch, and comprehensive ESD protection. This hub offers versatile mounting options and supports USB Battery Charging Specification 1.2 for efficient device charging.

2. Package Contents

• 1x 16-Port Industrial USB 5Gbps Hub
• 1x 160W Power Adapter
• 1x USB-A to USB-B Host Cable (10ft/3m)
• 2x Rackmount Brackets
• 2x DIN-Rail Mounting Clips
• Mounting Screws
• Terminal Block Connector

3. Setup

3.1 Power Connection

1. Connect the included 160W power adapter to the hub's DC input port.
2. Alternatively, for industrial power sources, connect a 12-24V DC power supply to the 2-wire terminal block.
3. For optional redundant power, connect a separate 12-24V DC power source to the barrel power input.

3.2 Host Connection

1. Connect the included 10ft USB-A to USB-B host cable from the hub's USB 3.0 A or B port to an available USB-A port on your host computer.
2. The hub is OS independent and does not require additional drivers.

3.3 Device Connection

Connect your USB devices to any of the 16 available USB-A ports on the hub. Ensure screw-lock enabled connectors are used for reliable connections where applicable.

3.4 Mounting Options

The hub offers three primary mounting options:

• 19" Rackmount: Use the EIA-310 compliant rackmount brackets to install the hub into 1U of rack space.
• Surface Mount: Utilize the built-in mounting ears for installation on workstations, desks, or walls.
• DIN-Rail Mount: Attach the standard DIN-rail (Top-Hat/TH) mounting hardware for installation in industrial equipment.

4. Operating Instructions

4.1 Dual-Host Switch

The hub features a 2-port host switch (labeled A and B) allowing connection to two separate host computers. Use the manual rocker switch to seamlessly switch between the primary host devices.

4.2 USB Charging (BC 1.2)

When connected to the power adapter, the hub supports USB Battery Charging Specification 1.2 (BC 1.2). This enables each port to provide up to 1.5A (7.5W) for simultaneous charging across all 16 ports, or up to 2.0A (10W) when charging up to 8 ports.

4.3 LED Indicators

Each USB port on the hub has an LED status indicator light. These lights illuminate green when a device is successfully connected to the port.

4.4 Screw-Lock Connectors

All ports feature screw-lock connectors to prevent accidental cable disconnections, ensuring stable and reliable connections in dynamic environments.

5. Maintenance

• Keep the hub clean and free from dust. Use a soft, dry cloth for cleaning.
• Ensure proper ventilation around the unit to prevent overheating.
• Regularly check all cable connections for security.

6. Troubleshooting

6.1 Device Not Recognized

• Ensure the hub is properly powered and connected to the host computer.
• Verify the device is securely connected to a USB port on the hub.
• Check the LED indicator for the connected port; if it's not green, try another port or device.
• Restart the host computer.

6.2 Slow Data Transfer Speeds

• Ensure both the host computer's USB port and the connected device support USB 3.0 (5Gbps) speeds.
• Avoid connecting multiple high-bandwidth devices simultaneously if experiencing performance issues.

6.3 Charging Issues

• Confirm the hub is connected to the 160W power adapter.
• Ensure the device supports BC 1.2 charging.
• Note that total shared charging power is 120W across all ports.

7. Specifications

8. Warranty and Support

This StarTech.com product is backed by a 2-year warranty and free lifetime technical support. For assistance, please visit the StarTech.com store on Amazon or their official website.

9. Product Videos