1. Introduction
Thank you for choosing the GOCAPTAIN Stainless Steel Under Counter Ice Maker Machine. This manual provides essential information for the safe and efficient operation, installation, maintenance, and troubleshooting of your new ice maker. Please read this manual thoroughly before use and retain it for future reference.
2. Safety Instructions
To prevent injury to users or property damage, ensure all safety precautions are followed. Failure to observe these instructions may result in electric shock, fire, or other hazards.
- Always connect the appliance to a grounded power outlet.
- Do not operate the ice maker with a damaged power cord or plug.
- Keep the appliance away from heat sources and direct sunlight.
- Ensure adequate ventilation around the unit. Maintain at least 6 inches of clearance from walls or other objects.
- Do not immerse the appliance, cord, or plug in water or other liquids.
- Unplug the ice maker before cleaning or performing any maintenance.
- This appliance is not intended for use by persons with reduced physical, sensory, or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety.
- Children should be supervised to ensure they do not play with the appliance.
3. Package Contents
Verify that all items are present and undamaged upon unpacking:
- GOCAPTAIN Ice Maker Machine
- Water Filter
- Ice Scoops (quantity may vary)
- Drain Pipe
- User Manual
4. Setup and Installation
Proper setup is crucial for optimal performance and longevity of your ice maker.
4.1 Unpacking
- Carefully remove all packaging materials, including tape and protective films.
- Inspect the unit for any shipping damage. If damage is found, do not operate the appliance and contact customer support.
4.2 Placement
- Place the ice maker on a firm, level surface capable of supporting its weight when full of ice and water.
- Ensure the location has good air circulation. Avoid enclosed spaces.
- Maintain a minimum of 6 inches (15 cm) of space around the back and sides of the unit for proper ventilation.
- Keep the appliance away from direct sunlight, heat sources (e.g., ovens, radiators), and corrosive gases.
- Ensure the ambient temperature is between 50°F (10°C) and 90°F (32°C).

Image: The GOCAPTAIN Ice Maker Machine positioned under a counter in a kitchen, demonstrating its compact design and water connection setup.
4.3 Water Connection
The ice maker can be connected to a direct water supply or use bottled water.
- Direct Water Supply: Connect the included water filter to your cold water line. Then, connect the filtered water line to the ice maker's water inlet. Ensure all connections are secure to prevent leaks.
- Bottled Water: If using bottled water, place the water bottle on the designated water dispenser connection point. The machine will draw water as needed.
- Drain Pipe: Connect the included drain pipe to the unit's drain outlet and direct it to a suitable floor drain or a large container to collect melted ice water. Ensure the drain pipe has a continuous downward slope to prevent water backup.
4.4 Power Connection
Plug the ice maker into a dedicated, grounded 120V AC electrical outlet. Do not use extension cords or adapters.
4.5 Initial Cleaning
Before first use, it is recommended to perform an initial cleaning cycle. Refer to the 'Self-Cleaning Function' section for instructions.
5. Operating Instructions
Familiarize yourself with the control panel and basic operations.
5.1 Control Panel Overview

Image: Detailed view of the ice maker's LCD control panel, showing buttons for Timer/Clean, Power (ON/OFF), Increase (+), Decrease (-), and indicators for ice making, add water, ice full, melting, stoppage, clean, reservation, and hot.
- TIMER/CLEAN Button: Press for 5 seconds to initiate the 30-minute self-cleaning program. Use with '+' and '-' to schedule ice making.
- ON/OFF Button: Powers the unit on or off. Press for 5 seconds to force ice to fall off the evaporator, then wait 10 minutes.
- '+' / '-' Buttons: Adjust timer settings or ice cube thickness.
- LCD Display: Shows current status, timer settings, and error codes.
- Indicators: Lights for 'Ice Making', 'Add Water', 'Ice Full', 'Melting', 'Stoppage', 'Clean', 'Reservation', 'Hot'.
5.2 Starting Ice Production
- Ensure the water supply is connected and turned on.
- Press the ON/OFF button to power on the unit. The 'Ice Making' indicator will illuminate.
- The machine will automatically begin the ice-making cycle.
5.3 Adjusting Ice Cube Thickness
You can customize the thickness of the ice cubes to suit your preference.

Image: Visual representation of ice cube thickness options: Thin (0 min), Medium (3 min), and Thick (6 min), suitable for smoothies, retaining freshness, and cooling drinks, respectively.
- Use the '+' and '-' buttons to adjust the ice-making time, which directly affects the ice cube thickness.
- Shorter times produce thinner ice (e.g., 0 min for thin ice, ideal for smoothies).
- Longer times produce thicker ice (e.g., 3 min for medium ice, 6 min for thick ice, ideal for cooling drinks).
5.4 Ice Production Capacity

Image: The GOCAPTAIN Ice Maker highlighting its capacity to produce up to 120 lbs of ice per day, with a 33 lbs storage basket and 45 pieces per cycle.
The GOCAPTAIN Ice Maker can produce up to 120 lbs (approximately 6000+ ice cubes) of ice per day, with a storage basket capacity of 33 lbs. Each cycle produces approximately 45 ice cubes.
5.5 Ice Full Alarm
When the ice storage basket is full, the 'Ice Full' indicator will light up, and the machine will automatically pause ice production. Remove ice from the basket to resume operation.
6. Maintenance
Regular maintenance ensures the longevity and hygienic operation of your ice maker.
6.1 Self-Cleaning Function

Image: The GOCAPTAIN Ice Maker's interior during the self-cleaning cycle, showing water circulating over the evaporator. Instructions indicate pressing 'TIMER/CLEAN' for 5 seconds to start, and waiting 30 minutes for completion.
- Ensure the unit is connected to a water supply and the drain pipe is properly positioned.
- Press and hold the TIMER/CLEAN button for 5 seconds. The 'Clean' indicator will light up, and the machine will begin a 30-minute cleaning cycle.
- After 30 minutes, the cleaning cycle will automatically stop. Drain the water from the unit.
- It is recommended to run a self-cleaning cycle regularly, especially after prolonged periods of inactivity or before first use.
6.2 Regular Cleaning
- Exterior: Wipe the exterior with a soft, damp cloth. Do not use abrasive cleaners or solvents.
- Interior: For a more thorough cleaning, unplug the unit, remove the ice basket, and wipe down the interior surfaces with a mild detergent solution. Rinse thoroughly with clean water and dry completely before reassembling.
- Water Filter: The included water filter should be replaced periodically, typically every 3-6 months, depending on water quality and usage. Refer to the filter's instructions for specific replacement guidelines.
- Drainage: Periodically check the drain pipe for any blockages and ensure it is clear to allow proper water drainage.
7. Troubleshooting
Before contacting customer support, please refer to the following common issues and solutions:
| Problem | Possible Cause | Solution |
|---|---|---|
| Ice maker does not turn on. | No power supply. | Check if the power cord is securely plugged into a grounded outlet. Check the circuit breaker. |
| No ice production. | No water supply; 'Add Water' indicator on. | Ensure water supply is connected and turned on. Check water filter for blockages. |
| Ice cubes are too thin or too thick. | Ice-making time setting is incorrect. | Adjust ice-making time using the '+' and '-' buttons on the control panel. |
| 'Ice Full' indicator is on, but basket is not full. | Ice sensor is obstructed or faulty. | Clear any ice or debris from around the ice sensor. If the problem persists, contact support. |
| Water leakage. | Loose water connections or blocked drain pipe. | Check all water inlet and drain pipe connections for tightness. Ensure the drain pipe is not kinked or blocked. |
8. Specifications
| Feature | Specification |
|---|---|
| Brand | GOCAPTAIN |
| Model Name | Ice Maker |
| ASIN | B0D6367K1M |
| Product Dimensions (D x W x H) | 21.65" x 19.69" x 35.43" |
| Weight | 77.16 Pounds |
| Capacity (Ice Production) | Up to 120 lbs / 24 hours |
| Ice Storage Basket Capacity | 33 lbs |
| Voltage | 120V |
| Manufacturer | GOCAPTAIN |

Image: The GOCAPTAIN Ice Maker displaying its key dimensions: 15.28 inches (width), 14.57 inches (depth), and 31.42 inches (height).
9. Warranty and Support
For warranty information, technical support, or service inquiries, please contact the manufacturer directly. Retain your proof of purchase for warranty claims.
Manufacturer: GOCAPTAIN
Please refer to the product packaging or the seller's website for the most current contact information.