VOLTME Hypercore 10K Power Bank HP10P User Manual

1. Introduction

The VOLTME Hypercore 10K Power Bank is a portable charging device designed to provide reliable and fast power to your electronic devices on the go. Featuring a 10,000mAh capacity and 30W Power Delivery (PD) technology, it is compatible with a wide range of smartphones, tablets, and other USB-C powered gadgets.

2. Package Contents

Please verify that all items are present in your package:

• VOLTME Hypercore 10K Power Bank (HP10P) x 1
• USB-C to USB-C Charging Cable x 1
• User Manual x 1

3. Product Overview

Familiarize yourself with the components of your VOLTME Hypercore 10K Power Bank:

• USB-C Port (In/Out): Used for both charging the power bank and charging external devices. Supports Power Delivery (PD) for fast charging.
• USB-A Port (Out): Used for charging external devices.
• Power Button: Press to check battery level or activate low-current charging mode.
• LED Indicators: Four LED lights indicate the remaining battery capacity.

The LED indicators provide a quick visual reference for the power bank's charge level:

• One LED: 0-25% capacity
• Two LEDs: 26-50% capacity
• Three LEDs: 51-75% capacity
• Four LEDs: 76-100% capacity

4. Setup and Initial Charging

Before first use, it is recommended to fully charge your VOLTME Hypercore 10K Power Bank.

1. Connect the included USB-C to USB-C cable to the power bank's USB-C port.
2. Connect the other end of the cable to a compatible USB wall charger (30W or higher recommended for fastest charging, not included).
3. The LED indicators will illuminate and flash to show the charging progress. All four LEDs will be solid when fully charged.

A full recharge of the power bank typically takes approximately 2 hours with a 30W USB-C power adapter.

5. Operating Instructions

5.1 Charging Devices

To charge your electronic devices:

1. Connect your device to the power bank using a compatible USB-C to USB-C cable or a USB-A to device-specific cable.
2. The power bank will automatically begin charging your device. The LED indicators will show the power bank's remaining battery level.

The power bank supports 30W Power Delivery (PD) output via the USB-C port, allowing for rapid charging of compatible devices such as iPhone 15 series, Samsung Galaxy, and certain MacBook models.

5.2 Charging Multiple Devices

The power bank can charge two devices simultaneously using both the USB-C and USB-A ports. When both ports are in use, the total power output will be limited to 15W for thermal management.

5.3 Low-Current Charging Mode

For charging low-power devices such as Bluetooth earbuds, smartwatches, or fitness trackers, activate the low-current charging mode to prevent overcharging or damage.

1. Press and hold the power button for approximately 3 seconds until the LED indicators begin to cycle or show a specific pattern (refer to product for exact pattern).
2. Connect your low-current device.
3. To exit low-current charging mode, press the power button once or disconnect the device.

6. Maintenance

To ensure the longevity and optimal performance of your power bank:

• Store the power bank in a cool, dry place away from direct sunlight and extreme temperatures.
• Avoid dropping or subjecting the power bank to strong impacts.
• Clean the exterior with a soft, dry cloth. Do not use harsh chemicals or abrasive materials.
• Recharge the power bank at least once every three months if not in regular use to maintain battery health.

7. Troubleshooting

If you encounter issues with your VOLTME Hypercore 10K Power Bank, refer to the following common solutions:

• Power bank not charging: Ensure the charging cable is securely connected to both the power bank and the wall adapter. Verify that the wall adapter is functioning correctly and provides sufficient power (30W recommended).
• Device not charging from power bank: Check if the power bank has sufficient charge. Ensure the cable connecting your device to the power bank is functional and properly connected. Try a different cable or port.
• Slow charging: Ensure your device and cable support fast charging. If charging multiple devices, the total output is limited to 15W. For single-device fast charging, use the USB-C port with a PD-compatible cable and device.
• LED indicators not working: Press the power button to activate the indicators. If they remain unresponsive, the power bank may require charging or service.

8. Safety Information

Please read and follow these safety guidelines to prevent injury or damage to the product:

• Do not expose the power bank to water, moisture, or extreme temperatures.
• Do not disassemble, modify, or attempt to repair the power bank.
• Keep out of reach of children.
• Avoid using the power bank in environments with high humidity or corrosive substances.
• Dispose of the power bank according to local regulations for electronic waste.

The VOLTME Hypercore 10K Power Bank incorporates multiple protection systems, including overcharge protection, short circuit protection, overvoltage protection, and overcurrent protection, to ensure the safety of both the power bank and your connected devices.

9. Specifications

10. Warranty and Customer Support

VOLTME provides customer support for its products. If you encounter any issues or have questions regarding your Hypercore 10K Power Bank, please contact VOLTME customer service. Refer to the product packaging or the official VOLTME website for the most current contact information.

VOLTME offers 24-hour friendly customer service to assist you with any concerns.