Philips NA352/00
Philips 3000 Series NA352/00 Dual Basket Airfryer User Manual
Model: NA352/00 | Brand: Philips
Introduction
This user manual provides essential information for the safe and efficient operation of your Philips 3000 Series NA352/00 Dual Basket Airfryer. Please read this manual thoroughly before first use and keep it for future reference. The Philips NA352/00 is a versatile kitchen appliance designed for air frying, baking, and roasting, featuring a 9-liter capacity and dual baskets for cooking multiple dishes simultaneously.
Important Safety Information
Always follow basic safety precautions when using electrical appliances.
- Do not immerse the appliance in water or any other liquid.
- Ensure the voltage indicated on the appliance matches your local mains voltage.
- Keep the appliance and its cord out of reach of children.
- Do not operate the appliance if the plug, main cord, or the appliance itself is damaged.
- Always unplug the appliance after use and before cleaning.
- Do not block the air inlet and outlet openings.
- The surfaces may become hot during use. Do not touch hot surfaces directly.
Product Overview
Familiarize yourself with the components of your Philips Airfryer.

Figure 1: Front view of the Philips 3000 Series NA352/00 Dual Basket Airfryer. This image shows the sleek black and copper design with the digital control panel on top and the two distinct basket handles at the front.

Figure 2: A slightly different angle of the Philips Airfryer, highlighting its compact and modern design when the baskets are fully inserted.
Components:
- Main Unit with Digital Control Panel
- Left Cooking Basket
- Right Cooking Basket
- Removable Crisper Plates (inside baskets)
- Power Cord
Control Panel:
- Temperature Control: Adjust cooking temperature up to 200°C.
- Timer Control: Set cooking time up to 60 minutes.
- Pre-set Programs: 8 pre-set cooking functions for common dishes.
- Basket Selection: Buttons to select and control each basket independently.
- Start/Pause Button: To begin or temporarily stop cooking.
Setup and First Use
Unpacking:
- Remove all packaging materials from the appliance.
- Remove any stickers or labels.
- Clean the baskets and crisper plates thoroughly with hot water, dish soap, and a non-abrasive sponge.
- Wipe the inside and outside of the appliance with a damp cloth.
Placement:
- Place the appliance on a stable, horizontal, and level surface.
- Ensure there is at least 10 cm (4 inches) of free space on the back and sides, and 10 cm (4 inches) above the appliance to allow for proper air circulation.
- Do not place the appliance against a wall or other appliances.
First Use (Burn-in):
Before cooking food, it is recommended to run the Airfryer empty for a short period to eliminate any manufacturing odors.
- Plug the appliance into a grounded wall outlet.
- Set the temperature to 200°C and the timer to 10 minutes.
- Allow the appliance to run. A slight odor may be present, which is normal.
- After 10 minutes, unplug the appliance and let it cool down.
Operating Instructions
General Operation:
- Place the crisper plate inside the cooking basket.
- Place ingredients into the basket. Do not exceed the MAX fill line.
- Slide the basket back into the appliance until it clicks into place.
- Plug in the appliance. The display will light up.
- Select your desired cooking mode (e.g., Air Fry, Roast, Bake) or manually set temperature and time.
- Press the Start button to begin cooking.
- Some ingredients may require shaking halfway through cooking. The appliance may beep to remind you.
- When the timer reaches zero, the appliance will beep, indicating cooking is complete.
- Carefully pull out the basket and empty the contents. Use tongs for larger items.
Using Dual Baskets:
The Philips NA352/00 features two independent cooking baskets, allowing you to cook different foods simultaneously at different temperatures and times.

Figure 3: The dual baskets of the Airfryer, with one basket containing broccoli and the other containing salmon fillets. This illustrates the ability to cook different food types concurrently.

Figure 4: A top-down view showing the interior of the two open baskets, demonstrating the ample space for various ingredients.
- Place ingredients in both baskets as desired.
- On the control panel, select the left or right basket icon to adjust its settings independently.
- You can set different temperatures and cooking times for each basket.
- Use the 'Sync Finish' function (if available on your model) to ensure both baskets finish cooking at the same time, even with different settings.
Cleaning and Maintenance
Regular cleaning ensures optimal performance and extends the lifespan of your Airfryer.
Cleaning After Each Use:
- Unplug the appliance and allow it to cool down completely before cleaning.
- Remove the baskets and crisper plates.
- Wash the baskets and crisper plates in hot water with dish soap or in a dishwasher. They are dishwasher-safe.
- Wipe the exterior of the appliance with a damp cloth. Do not use abrasive cleaning agents.
- Clean the interior of the appliance with a non-abrasive sponge and hot water.
Storage:
- Ensure the appliance is clean and dry before storing.
- Store the Airfryer in a cool, dry place.
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Airfryer does not turn on. | Appliance is not plugged in or power outlet is faulty. | Ensure the power cord is securely plugged into a working grounded outlet. |
| Food is not cooked evenly. | Too much food in the basket; food not shaken. | Reduce batch size. Shake or flip ingredients halfway through cooking. |
| White smoke comes from the appliance. | Greasy ingredients or oil residue in the basket. | Clean the basket and crisper plate thoroughly after each use. Remove excess oil from ingredients. |
| Fresh fries are not crispy. | Not enough oil used; potato type not suitable. | Ensure potatoes are properly dried and lightly coated with oil. Use a starchy potato type. |
Specifications
| Feature | Detail |
|---|---|
| Model Number | NA352/00 |
| Brand | Philips |
| Capacity | 9 Liters |
| Power (Wattage) | 2750 Watts |
| Voltage | 220-240 Volts |
| Max Temperature | 200°C |
| Timer | Up to 60 minutes |
| Dimensions (L x W x H) | 49 x 39 x 38 cm (approx.) |
| Product Weight | 8 kg |
| Material | Plastic, Stainless Steel |
| Special Features | Dual Basket, Built-in Display, Non-slip, Non-stick, Adjustable |
| Programs | 8 pre-set programs |
Warranty and Support
For warranty information, product registration, or technical support, please visit the official Philips support website or contact their customer service.
You can find more information and support resources on the Philips brand store: Philips Official Store on Amazon
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