Introduction
This manual provides essential information for the safe and efficient operation, maintenance, and troubleshooting of your Whipin 10L Commercial Hot Chocolate Melting Machine. Please read this manual thoroughly before operating the appliance and retain it for future reference.

Figure 1: Front view of the Whipin 10L Commercial Hot Chocolate Melting Machine, showcasing its clear container, black base, and dispensing faucet.
Safety Precautions
- Always ensure the machine is placed on a stable, level surface.
- Do not immerse the main unit in water or other liquids.
- Unplug the machine from the power outlet before cleaning or performing any maintenance.
- Keep out of reach of children and pets.
- Use only with the specified voltage (110V-220V).
- Do not operate if the power cord or plug is damaged.
- Avoid touching hot surfaces during operation.
Product Components
Familiarize yourself with the various parts of your hot chocolate melting machine.
- Lid
- Transparent Container (10L capacity)
- Stirring Paddle
- Base Unit with Heating Element
- Dispensing Faucet
- Drip Tray
- Control Panel (LCD display, temperature controls)
- Power Switch
- Power Cord

Figure 2: Exploded view showing the main components of the machine, including the base, transparent container, lid, and stirring mechanism.
Setup
- Unpacking: Carefully remove all components from the packaging. Retain packaging for future storage or transport.
- Placement: Place the machine on a clean, dry, stable, and heat-resistant surface. Ensure adequate ventilation around the unit.
- Assembly:
- Ensure the stirring paddle is correctly installed inside the transparent container.
- Place the transparent container securely onto the base unit.
- Attach the drip tray to the front of the base unit.
- Place the lid on top of the container.
- Initial Cleaning: Before first use, clean all parts that will come into contact with food. Refer to the "Maintenance and Cleaning" section for detailed instructions.
- Power Connection: Plug the power cord into a grounded electrical outlet with the correct voltage (110V-220V).

Figure 3: The machine with its power cord and included accessories, ready for initial setup.
Operating Instructions
Filling the Container
- Ensure the machine is unplugged.
- Remove the lid.
- Pour your desired liquid (chocolate, coffee, milk, etc.) into the transparent container. Do not exceed the maximum fill line.
- Replace the lid securely.
Heating and Mixing
- Plug the machine into a suitable power outlet.
- Turn on the main power switch, usually located on the side or back of the base unit.
- Use the control panel to set the desired temperature. The temperature range is 30-90 ℃ (86-194 ℉).
Figure 4: Detailed view of the LCD control panel, showing temperature display and adjustment buttons.
- The internal rotating paddle will automatically begin stirring the product to ensure even heating and prevent clumping.
- The machine will maintain the set temperature, restarting heating if the liquid temperature drops below the set point.
Dispensing
- Place a cup or container under the dispensing faucet.
- Pull the faucet handle towards you to dispense the heated liquid.
- Push the faucet handle back to close and stop dispensing.

Figure 5: The machine in operation, dispensing hot chocolate into a cup, demonstrating the faucet and drip tray.
Maintenance and Cleaning
Regular cleaning is crucial for hygiene and extending the lifespan of your machine.
- Power Off and Unplug: Always turn off the machine and unplug it from the power outlet before cleaning. Allow the machine to cool down completely.
- Empty Container: Empty any remaining liquid from the transparent container.
- Disassembly: Carefully remove the lid, transparent container, stirring paddle, and drip tray.
- Washing Components: Wash the transparent container, lid, stirring paddle, and drip tray with warm, soapy water. Use a soft sponge or brush. Rinse thoroughly with clean water.
- Cleaning the Faucet: The faucet can be disassembled for thorough cleaning. Refer to the diagram for proper reassembly. Use the provided cleaning brush for narrow areas.
Figure 6: Close-up view of the dispensing faucet and removable drip tray, highlighting areas for cleaning.
- Cleaning the Base Unit: Wipe the exterior of the base unit with a damp cloth. Do not immerse the base unit in water.
- Drying: Ensure all parts are completely dry before reassembling and storing the machine.
- Sealing Ring: Periodically check the sealing ring for wear and tear. A replacement sealing ring is included.
Troubleshooting
Problem | Possible Cause | Solution |
---|---|---|
Machine does not turn on. | Not plugged in; Power switch off; No power from outlet. | Check power cord connection; Ensure power switch is ON; Test outlet with another appliance. |
Liquid not heating. | Temperature set too low; Heating element malfunction. | Increase set temperature; Contact customer support if problem persists. |
Liquid not stirring. | Stirring paddle improperly installed; Motor malfunction. | Ensure stirring paddle is correctly seated; Contact customer support. |
Leaking from faucet. | Faucet not fully closed; Faucet seal worn or damaged. | Ensure faucet is pushed completely closed; Replace faucet seal if necessary. |
Error code on display. | Internal sensor issue; Overheating protection. | Unplug and plug back in after 5 minutes; If error persists, contact customer support. |
Specifications
Feature | Detail |
---|---|
Model | B0D4F9VRLT |
Material | Stainless Steel, PVC |
Color | Black |
Heating Temperature Range | 30-90 ℃ / 86-194 ℉ |
Voltage | 110V-220V |
Power | 400W |
Capacity | 10L |
Charging Line Length | 2m / 6.56 ft |
Product Size (L*W*H) | 32*40*57cm / 12.6*15.7*22.4 inches |
Product Weight | 8kg / 17.64 lbs |

Figure 7: Diagram illustrating the dimensions of the hot chocolate melting machine (57cm height, 40cm depth, 32cm width).
Warranty and Support
For any questions after receiving your product, please contact us. We aim to provide a satisfactory resolution as soon as possible.
Please refer to your purchase documentation or the seller's information on Amazon for specific warranty details and contact methods.
Seller: ruozhongshangmaoyouxiangongsi