CreaTeck M28
CreaTeck M28 Gaming Earbuds User Manual
Model: M28
1. Introduction
Thank you for choosing the CreaTeck M28 Gaming Earbuds. These earbuds are designed to provide a seamless audio experience for gaming and everyday use, featuring low latency Bluetooth 5.1 connectivity, touch controls, and a portable charging case with power bank functionality. Please read this manual carefully to ensure proper use and maintenance of your device.
2. What's in the Box
- CreaTeck M28 Gaming Earbuds (Left and Right, inside charging case)
- Charging Case
- USB Charging Cable
- Eartips (various sizes)
- User Manual

Image: The CreaTeck M28 earbuds in their charging case, alongside the USB charging cable and extra eartips.
3. Product Overview
The CreaTeck M28 earbuds feature a sleek design with integrated LED lighting and touch controls. The charging case includes a digital display for battery status and serves as a portable power bank.

Image: The CreaTeck M28 earbuds resting in their open charging case, showcasing the digital battery display and colorful LED lights.
Key Features:
- Bluetooth 5.1 for stable connection and low latency.
- Touch controls for music, calls, and gaming mode.
- Charging case with digital battery display and power bank function.
- Breathing LED lights on earbuds and case.
- CVC8.0 noise cancellation for clear calls.
- Automatic pairing and memory reconnection.

Image: A graphic highlighting various features of the M28 earbuds, such as dual mode, powerful battery, spatial stereo, AAC decoding, HD call, independent dual host, game chip, colorful breathing light, and automatic pairing.
4. Charging the Earbuds and Case
4.1 Charging the Earbuds
- Place the earbuds into the charging case. Ensure they are correctly seated in their respective slots.
- The earbuds will automatically begin charging from the case's internal battery.
- The LED indicators on the earbuds will show their charging status.
4.2 Charging the Charging Case
- Connect the provided USB charging cable to the charging port on the case.
- Connect the other end of the USB cable to a compatible USB power adapter (not included) or a computer's USB port.
- The digital display on the charging case will show the current battery percentage, indicating that it is charging.
- A full charge for both earbuds and case typically takes 1-2 hours.

Image: The CreaTeck M28 charging case with a USB cable plugged into its charging port, indicating the charging process.
5. Setup and Pairing
5.1 Initial Pairing
- Ensure the earbuds are charged.
- Open the charging case and remove both earbuds. They will automatically power on and enter pairing mode.
- On your device (smartphone, tablet, laptop), enable Bluetooth.
- Search for available Bluetooth devices and select "M28" from the list.
- Once connected, you will hear a confirmation prompt, and the earbuds' indicator lights may change.
5.2 Automatic Reconnection
After initial pairing, the earbuds will automatically connect to the last paired device when removed from the charging case, provided Bluetooth is enabled on your device.

Image: A close-up of the CreaTeck M28 earbuds and charging case next to a smartphone, illustrating the wireless connection.
6. Operating Instructions (Touch Controls)
The CreaTeck M28 earbuds feature intuitive touch controls on each earbud. The functions may vary slightly between left and right earbuds or depending on the number of taps.
| Action | Function |
|---|---|
| Single Tap (L/R) | Play/Pause Music, Answer Call |
| Double Tap (L) | Previous Track |
| Double Tap (R) | Next Track |
| Triple Tap (L/R) | Activate Voice Assistant |
| Long Press (L/R, 2s) | Reject Call |
| Long Press (L/R, 3s) | Toggle Gaming Mode (if applicable) |
Note: Specific touch control functions may vary slightly based on your device's operating system or application. Refer to your device's settings for customization options.
7. Gaming Mode (Low Latency)
The CreaTeck M28 earbuds feature a dedicated gaming mode to minimize audio latency, providing a more synchronized audio-visual experience during gameplay.
Activating Gaming Mode:
- While connected to your device, perform a specific touch gesture (e.g., long press on one earbud for 3 seconds, or triple tap, refer to the touch control table above for exact action) to toggle gaming mode.
- You may hear an audio prompt indicating "Gaming Mode On" or "Gaming Mode Off".
In gaming mode, the earbuds prioritize low latency audio transmission, which can enhance your gaming experience by reducing the delay between on-screen action and audio feedback.

Image: A smartphone screen displaying a game with the CreaTeck M28 earbuds, highlighting the low latency feature for gaming.
8. Making and Receiving Calls
The CreaTeck M28 earbuds are equipped with CVC8.0 noise cancellation technology to ensure clear voice transmission during calls, even in noisy environments.
- Answering a Call: Single tap either earbud.
- Ending a Call: Single tap either earbud during a call.
- Rejecting a Call: Long press either earbud for approximately 2 seconds.
9. Maintenance and Care
- Cleaning: Regularly clean the earbuds and charging case with a soft, dry, lint-free cloth. Do not use harsh chemicals or abrasive materials.
- Eartips: Remove eartips and clean them with mild soap and water if necessary. Ensure they are completely dry before reattaching.
- Storage: When not in use, store the earbuds in their charging case to protect them and keep them charged.
- Avoid Water: The earbuds are not water-resistant. Avoid exposure to liquids, moisture, or extreme temperatures.
10. Troubleshooting
| Problem | Solution |
|---|---|
| Earbuds not pairing |
|
| Only one earbud working |
|
| Low volume or poor sound quality |
|
| Charging case not charging |
|
11. Specifications
| Feature | Detail |
|---|---|
| Model Name | M28 Damix Earbuds |
| Bluetooth Version | 5.1 |
| Connectivity Technology | Wireless (Bluetooth) |
| Noise Control | Passive Noise Cancellation, CVC8.0 (for calls) |
| Charging Time | 1.5 - 2 Hours (Earbuds & Case) |
| Charging Case Battery | 3500mAh (Power Bank Function) |
| Control Type | Touch Control |
| Water Resistance Level | Not Water Resistant |
| Maximum Operating Distance | 12 Metres |
| Material | Polycarbonate (PC) |
| Audio Driver Type | Dynamic Driver |
| Frequency Range | 100Hz to 10KHz |
12. Warranty and Support
The CreaTeck M28 Gaming Earbuds come with a 6-month warranty from the date of purchase. This warranty covers manufacturing defects and issues arising from normal use.
For warranty claims, technical support, or any inquiries, please contact CreaTeck customer service:
- Phone: 8928028259
- Email: hello@createck.in
- Importer: Creative Impact, Anurag Business Centre, Mumbai
Please retain your proof of purchase for warranty validation.
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