Introduction
Thank you for choosing the BUPPLEE Cat Water Fountain. This manual provides essential information for the proper setup, operation, and maintenance of your new pet water fountain. Please read these instructions carefully before use and retain them for future reference.
Safety Information
- Ensure the power adapter and cable are kept away from water and moisture.
- Do not operate the fountain if the power cord or plug is damaged.
- Keep the fountain on a stable, level surface to prevent tipping.
- This product is intended for indoor use only.
- Regular cleaning is essential to maintain hygiene and proper function.
Package Contents
Verify that all components are present in the package:
- 1x Water Fountain Unit
- 1x Stainless Steel Water Tray
- 1x Water Pump
- 1x Filter Box (containing filter pads and sponges)
- 1x Outlet Pipe
- 1x Diversion Tube
- 1x USB Power Cable

Image: All components included in the BUPPLEE Cat Water Fountain package.
Setup Instructions
Follow these steps to assemble your BUPPLEE Cat Water Fountain:
- Prepare the Filter: Before first use, soak the filter pad and filter sponge in clean water for approximately 5 minutes. Rinse thoroughly.
- Install Filter Components: Place the filter pad and filter sponge into the filter box.
- Thread Power Cord: Thread the USB power cable through the designated opening at the bottom of the fountain unit.
- Attach Hose to Pump: Connect the small hose to the water pump.
- Place Filter Pad in Pump: Insert the filter pad inside the water pump.
- Insert Filter Box: Place the assembled filter box into its designated slot inside the main water reservoir.
- Connect Hose to Tray: Connect the other end of the hose from the water pump to the connection point on the underside of the stainless steel water tray.
- Add Water: Fill the main reservoir with clean water up to the MAX line indicated on the side.
- Place Stainless Steel Tray: Carefully place the stainless steel water tray onto the main unit, ensuring the hose connection is secure and the tray sits flush.
- Connect Power: Plug the USB power cable into a compatible adapter (not included) and then into a power outlet.
Video: Visual guide demonstrating the assembly process of the BUPPLEE Cat Water Fountain.
Operating Instructions
The BUPPLEE Cat Water Fountain offers intelligent features for optimal pet hydration:
- Power Indicator Light: A white light indicates sufficient power. The light blinks when the battery is low or charging.
- Intermittent Mode Indicator Light: When this mode is selected, a steady white light is on. In intermittent mode, the fountain dispenses water for 15 seconds every 20 minutes.
- Sensor Mode Indicator Light: When this mode is selected, a steady blue light is on. In sensor mode, the water flow activates automatically when your pet approaches within 5 feet (1.5 meters) and a 120-degree angle.
- Switch & Function Button: Click to start or switch functions. Long press to shut down.
- Smart Water Level Indicator: A blue light indicates a normal water level. The light turns red when the water level is low, signaling the need for a refill.

Image: The smart water level indicator shows blue for normal and red for low water levels.

Image: Illustration of the sensor-activated water mode and interval water mode.
Maintenance
Regular maintenance ensures the longevity and hygiene of your pet water fountain:
- Cleaning Frequency: It is recommended to clean the entire fountain unit every two weeks, or more frequently if multiple pets use it.
- Disassembly for Cleaning: Unplug the fountain. Remove the stainless steel tray, filter box, and water pump.
- Clean Components: Wash all parts with mild soap and water. Rinse thoroughly to remove any soap residue.
- Filter Replacement: Replace the filter pad and sponge regularly, typically every 2-4 weeks, depending on usage and water quality.
- Pump Cleaning: Periodically clean the water pump to prevent mineral buildup and ensure optimal water flow. Refer to the pump's specific instructions for detailed cleaning.

Image: The fountain can be easily disassembled for thorough cleaning.
Troubleshooting
If you encounter issues with your BUPPLEE Cat Water Fountain, refer to the following common solutions:
- Fountain Not Dispensing Water:
- Check if the power cable is securely plugged into the fountain and the power outlet.
- Ensure the water pump is correctly installed and not obstructed.
- Verify that the water level is above the MIN line.
- Clean the water pump and filter components to remove any blockages.
- Fountain Making Unusual Noises:
- Check the water level; low water can cause the pump to run loudly.
- Ensure the pump is clean and free of debris or mineral buildup.
- Verify that all components are correctly assembled and seated.
- Water Leaking:
- Ensure all parts, especially the stainless steel tray and hose connections, are properly sealed and aligned.
- Check for any cracks or damage to the fountain unit.
- Water Level Indicator Not Working:
- Ensure the sensor area is clean and free from obstructions.
- Check if the fountain has sufficient power.
Specifications
| Brand | BUPPLEE |
| Model Number | CH-IWD013 |
| Capacity | 3.5 Liters (118 ounces) |
| Material | Acrylonitrile Butadiene Styrene (ABS), Stainless Steel |
| Power Source | Battery Powered (Built-in 4,000mAh rechargeable battery) |
| Battery Life | 45-90 days (depending on water supply mode) |
| Item Weight | 2.64 pounds |
| Dimensions | 9.25 x 8.58 x 6.26 inches |
| Target Species | Cats (suitable for cats 4 weeks and older) |
Warranty and Support
This BUPPLEE Cat Water Fountain comes with a 1-Year Manufacturer Warranty. For warranty claims, technical support, or any questions regarding your product, please contact BUPPLEE customer service through the retailer where you purchased the item.





