EAST OAK Pyramid Patio Heater

Introduction

Thank you for choosing the EAST OAK Pyramid Patio Heater. This manual provides essential information for the safe assembly, operation, and maintenance of your new patio heater. Please read all instructions carefully before use and retain this manual for future reference.

Image: The EAST OAK Pyramid Patio Heater providing warmth and ambiance on a patio.

Safety Information

Your safety is paramount. This patio heater is designed with multiple safety features, but proper handling and adherence to safety guidelines are crucial.

• Outdoor Use Only: This appliance is designed for outdoor use only. Do not operate indoors or in enclosed spaces.
• Clearance: Maintain a minimum clearance of 48 inches (122 cm) from combustible materials (e.g., walls, fabrics, plants) above, next to, or under the heater.
• Weather Conditions: Not recommended for use during rain or strong winds. Store with a protective cover when not in use.
• Tip-Over Protection: The heater is equipped with an anti-tip protection system that automatically shuts off the flame if tilted more than 45 degrees.
• Flame-Out Protection: If the flame is accidentally extinguished, the gas supply will shut off immediately.
• Propane Only: Use only 20lb propane gas cylinders. Ensure the gas cylinder is securely connected and the valve is closed when not in use.
• Adult Supervision: Always supervise children and pets when the heater is in operation.

Image: Visual representation of the Anoxic Protect, Tip-over Protection, and Flame-out Protection features.

Parts List

Before assembly, ensure all parts are present and undamaged. Refer to the diagram below for identification.

Image: Detailed diagram of the heater's components, including reflector, flame screen, glass tube, supports, control box, side panels, and wheels.

• Reflector
• Flame Screen
• Glass Tube
• Upper Support (4 pcs)
• Protective Guard (4 pcs)
• Silicone Ring
• Control Box
• Side Panel (3 pcs)
• Front Panel (1 pc)
• Wheel (2 pcs)
• Bottom Plate
• Various Screws, Washers, and Nuts

Setup and Assembly

Follow these steps for proper assembly. It is recommended to have two people for certain steps.

1. Attach Ground Fixtures: Secure the four ground fixtures to the four lower supports using M6x15 screws.
2. Fasten Wheel Assembly: Fasten the wheel assembly to the bottom plate with 4 M6x12 bolts and 4 M6 flange nuts.
3. Insert Lower Bracket Pins: Insert the base pin into the bottom hole of each lower bracket. Then, insert the pin of the control box assembly into the top hole of the lower bracket. Note: When installing the control box assembly, pay attention to the position of the igniter. The button should be in the opposite direction of the base moving wheel.
4. Secure Lower Bracket and Control Box: Secure the lower bracket and control box assembly using four 3/16" screws.
5. Assemble Upper Bracket: Insert the 4 upper supports into the upper bracket. Fix with 8 3/16" screws.
6. Secure Flame Screen: Place the assembled product parts on a box or other fixed object. Secure the flame screen to the upper bracket with 8 3/16" screws.
7. Attach Reflectors: Screw the 3 studs onto the flame screen and place the 3 washers Φ6 on top of the studs. Then place the reflectors on the studs and secure them with 3 washers Φ6 and 3 wing nuts. Tips: Check if the 4 upper supports and the 4 corners of the reflector are aligned in parallel.
8. Install Glass Tube: Place the black silicone ring at the end of the glass tube as shown. Insert the glass tube into the center hole of the flame screen (the 3 spring plates on the flame screen should be attached to the outside of the glass tube). Place the glass tube, at the end of the black silicone ring, over the hole in the middle plate. Check and make sure the glass tube is positioned correctly and completely covers the center hole of the intermediate plate.
9. Assemble Protective Devices: Hang the hook of the shield over the hole of the bracket.
10. Secure Protective Shields: Unscrew the 1 screw in the middle of the flame screen and secure the 1 fixing bracket to the flame screen with the 3/16" screw that was just removed. The mounting bracket holds the shield in place. Repeat for the other three sides.
11. Attach Side Panels: Attach the three side panels to the heater using 18 3/16" screws. Tips: Do not tighten the six screws of every panel until they are aligned.
12. Attach Knob and Chain: Attach the knob and chain to the front panel using M4x6 screws.
13. Install Propane Tank: Insert the propane gas tank (sold separately, only 20 pounds) into the lower opening. Connect the gas cylinder to the stop belt.
14. Connect Regulator Valve: Turn the cylinder valve clockwise to close the propane tank. Turn the regulating valve connection nut clockwise to connect the regulating valve (J) to the cylinder valve. Important: Make sure the valve is securely secured. It can only be done manually by hand.
15. Insert Battery: Unscrew the switch button, insert the small battery (5AA battery included), and tighten the switch button.

Operating Instructions

Follow these steps to safely operate your EAST OAK Pyramid Patio Heater.

1. Gas Supply: Ensure the propane tank is connected and the cylinder valve is fully open.
2. Ignition: Simply press the one-button ignition to ignite the flame. Hold for a few seconds to allow gas to flow and ignite.
3. Adjust Heat: Use the adjustable control knob to customize the heat output from low to high according to your preference.
4. Shut Down: To turn off the heater, turn the control knob to the 'OFF' position. Close the propane tank valve when the heater is not in use.

Image: Demonstrating the quick and easy one-button ignition and adjustable control knob.

Maintenance

Regular maintenance ensures the longevity and safe operation of your patio heater.

• Cleaning: Clean the exterior surfaces with a soft, damp cloth. Avoid abrasive cleaners or solvents that could damage the finish.
• Storage: When storing the heater, especially during off-season or prolonged periods of non-use, it is recommended to use a protective cover to shield it from elements. Remove the 5AA battery from the igniter if not used for a long time.
• Inspection: Periodically inspect the gas hose and connections for any signs of wear, cracks, or leaks. Check the glass tube for any damage.
• Ventilation: Ensure the ventilation openings at the base of the heater remain clear of debris.

Troubleshooting

If you encounter issues with your patio heater, refer to the following common problems and solutions.

If the problem persists after attempting these solutions, please contact EAST OAK customer support.

Specifications

• Model: TS48SR4
• BTU MAX: 48,000 BTU
• Gas Type: Propane Only
• Propane Tank Size: 20 lbs (not included)
• Certification: CSA Certified
• Reflector Material: Aluminum
• Burner Material: 304 Stainless Steel
• Product Dimensions (D x W x H): 20.63" x 20.63" x 91.3"
• Item Weight: 69.5 pounds
• Heating Coverage: Approximately 10-foot diameter
• Special Features: Adjustable Temperature, Tip-Over Protection, Wheels
• Form Factor: Tower
• Usage: Outdoor, Patio, Garden
• Burner Type: Radiant

Warranty and Support

For product support, warranty information, or any inquiries, please contact EAST OAK customer service:

• Phone (USA): 1-833-EAST-OAK (1-833-327-8625)
• Email: Support@eastoak.com
• Operating Hours: Monday - Friday, 9:00 am - 5:00 pm PST/PDT

Please have your model number (TS48SR4) and purchase information ready when contacting support.