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Generic Premium 12800 4K Satellite Receiver User Manual

Model: 12800

1. Introduction

Thank you for choosing the Generic Premium 12800 4K Satellite Receiver. This device is designed to provide high-quality satellite television reception with advanced features, including 4K resolution support, a powerful Ali-2661 processor, and versatile connectivity options. This manual will guide you through the setup, operation, and maintenance of your new receiver.

2. Package Contents

Please check the box for the following items:

3. Product Overview

The Premium 12800 4K Satellite Receiver features a compact design with essential ports for connectivity.

Premium 12800 4K Satellite Receiver with packaging

Figure 3.1: Premium 12800 4K Satellite Receiver and its retail packaging.

Front and side view of the Premium 12800 4K Satellite Receiver

Figure 3.2: Front and side view of the receiver, highlighting various ports and indicators.

Front Panel

Rear Panel

4. Setup Guide

Follow these steps to set up your satellite receiver:

  1. Connect to TV: Use an HDMI cable (not included) to connect the receiver's HDMI Output port to an HDMI Input port on your television.
  2. Connect to Satellite Dish: Connect the coaxial cable from your satellite dish LNB to the LNB IN port on the receiver.
  3. Connect to Network (Optional):
    • Wi-Fi: Insert the provided USB WiFi Dongle into one of the receiver's USB ports. You will configure the Wi-Fi connection in the settings menu after powering on.
    • Ethernet: Connect an Ethernet cable (not included) from your router to the receiver's Ethernet port.
  4. Connect Power: Plug the power adapter into the receiver's Power Input port, then plug the adapter into a wall outlet.
  5. Power On: Turn on your television and select the correct HDMI input source. The receiver should power on automatically or can be turned on using the remote control.
  6. Initial Setup Wizard: Follow the on-screen instructions for initial setup, which typically includes language selection, time zone, and satellite configuration.

5. Operating Instructions

Basic Navigation

Use the provided remote control to navigate the receiver's menus and control playback.

Channel Scan

After initial setup, you will need to scan for channels.

  1. Press the MENU button on your remote.
  2. Navigate to "Installation" or "Channel Search" and press OK.
  3. Select your satellite and choose "Automatic Scan" or "Blind Scan" for a comprehensive search.
  4. Wait for the scan to complete. This may take several minutes.
  5. Save the found channels when prompted.

Using USB Ports

The receiver features two USB ports that support various USB devices, including 2.5" and 3.5" external hard drives. These ports can be used for:

Network Features

With an internet connection (via Wi-Fi dongle or Ethernet), the receiver can access various online features. The device is designed to support services such as Forever Pro Server and Apollo IBTV Apollo Server, with included access periods of 15 months and 12 months respectively. Refer to the on-screen menu for configuration of these services.

6. Maintenance

Cleaning

To clean the receiver, disconnect it from the power supply. Use a soft, dry cloth to wipe the exterior. Do not use liquid cleaners or abrasive materials.

Software Updates

Periodically check for software updates to ensure optimal performance and access to the latest features. Updates can typically be performed via USB or over the internet (if available). Refer to the system settings menu for update options.

7. Troubleshooting

ProblemPossible Cause / Solution
No picture or sound
  • Ensure the receiver is powered on.
  • Check HDMI cable connection to both TV and receiver.
  • Verify the correct HDMI input is selected on your TV.
  • Check satellite dish connection.
"No Signal" message
  • Check LNB IN cable connection.
  • Ensure satellite dish is properly aligned.
  • Perform a channel scan.
  • The receiver has a signal zoom feature for easy installation; utilize this in the settings menu to optimize signal strength.
Remote control not working
  • Replace batteries.
  • Ensure no obstructions between remote and receiver.
  • Point the remote directly at the receiver's IR sensor.
Network connection issues
  • For Wi-Fi, ensure the USB WiFi Dongle is securely inserted and configured correctly in network settings. The receiver supports WiFi Dongle 7601 and 5730.
  • For Ethernet, check cable connection to router.
  • Restart your router and receiver.

8. Specifications

FeatureDetail
ModelPremium 12800
ProcessorAli-2661 New Dual-Core Processor 1GHz (4000 DMIPS)
RAM512MB High Speed Memory
Flash Memory16MB
Video Resolution SupportUp to 4K (2160 * 3840) at 60fps. Supports 576i/p, 720p, 1080i/p, 1080p, 2160p.
Video CodecsVP9, H.265 (HEVC) with 10-bit depth
HDR SupportHDR, HLG, WCG
Tuner TypeDVB-S, DVB-S2, DVB-S2X
Channel StorageUp to 20,000 TV and Radio channels
ConnectivityHDMI, Ethernet, Wi-Fi (via USB dongle), 2x USB ports, SPDIF/Coaxial
USB SupportSupports 2.5" and 3.5" external hard drives, WiFi Dongle 7601 and 5730
Audio Output ModeStereo (and potentially others)
Supported Audio FormatDolby Digital, DTS
ColorBlack
Item Weight975 Grams
Package Dimensions29 x 27.5 x 6 cm
ManufacturerPremium Sat

9. Warranty and Support

For information regarding warranty coverage and technical support, please refer to the documentation provided with your purchase or contact your retailer. Specific warranty terms may vary by region and seller.

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