Fanvil CA400

Fanvil CA400 All-in-One Video Conference Solution User Manual

Model: CA400

1. Introduction

This user manual provides detailed instructions for the setup, operation, and maintenance of your Fanvil CA400 All-in-One Video Conference Solution. Please read this manual thoroughly before using the device to ensure proper functionality and to prevent damage.

2. Safety Information

Please observe the following safety precautions to prevent damage to the device or injury to yourself:

3. Package Contents

Verify that all items are present in your package:

4. Product Overview

Familiarize yourself with the components of the Fanvil CA400 system.

Fanvil CA400 All-in-One Video Conference Solution components

Figure 4.1: Overview of the Fanvil CA400 system, showing the CM70 4K UHD camera, MS10 screen-sharing speakerphone, and RC10 receiver hub.

4.1 CM70 4K UHD Camera

Fanvil CM70 4K UHD Camera

Figure 4.2: The CM70 4K UHD camera, featuring a 1/2.8-inch 4K Sony sensor for high-resolution video capture.

4.2 MS10 Screen-Sharing Speakerphone

Fanvil MS10 Screen-Sharing Speakerphone

Figure 4.3: The MS10 screen-sharing speakerphone, equipped with 8 array microphones and a 3W vocal enhanced speaker.

4.3 RC10 Receiver Hub

Fanvil RC10 Receiver Hub

Figure 4.4: The RC10 receiver hub, facilitating wireless 4K UHD screen sharing and BYOD device connectivity.

5. Setup

Follow these steps to set up your Fanvil CA400 system:

  1. Connect the RC10 Receiver Hub:
    • Connect the power adapter to the RC10 Receiver Hub and plug it into a power outlet.
    • Connect the RC10 Receiver Hub to your display (monitor, TV, or projector) using an HDMI cable (not included).
  2. Connect the CM70 Camera:
    • Mount the CM70 camera on top of your display or a stable surface.
    • Connect the CM70 camera to one of the USB ports on the RC10 Receiver Hub using the provided USB cable.
  3. Connect the MS10 Speakerphone:
    • Place the MS10 speakerphone on a flat surface in the center of your meeting area.
    • Connect the MS10 speakerphone to another USB port on the RC10 Receiver Hub using the provided USB cable.
  4. Power On:
    • Ensure all connections are secure. The system will power on automatically.
    • The status indicators on the devices will light up, indicating they are ready for use.

6. Operating Instructions

6.1 Basic Operation

6.2 Wireless Screen Sharing (4K UHD)

The Fanvil CA400 supports wireless 4K UHD screen sharing via the RC10 Receiver Hub.

  1. Ensure your device (laptop, tablet) is connected to the same network as the Fanvil CA400 system.
  2. On your device, select the screen sharing option (e.g., Miracast, AirPlay, or a dedicated application if provided by Fanvil).
  3. Select the Fanvil CA400 system from the list of available devices.
  4. Your screen will now be mirrored on the connected display.

6.3 Video Conferencing (BYOD)

The Fanvil CA400 acts as a BYOD (Bring Your Own Device) solution, allowing you to use your preferred video conferencing software.

  1. Connect your laptop or computer to the RC10 Receiver Hub via a USB cable (if not already connected for screen sharing). The system will be recognized as a USB camera and speakerphone.
  2. Open your desired video conferencing application (e.g., Zoom, Microsoft Teams, Google Meet).
  3. In the application's audio and video settings, select the "Fanvil CA400 Camera" or "UVC Camera" as your video input.
  4. Select the "Fanvil CA400 Speakerphone" or "USB Audio Device" as your microphone and speaker.
  5. Start or join your video conference.

7. Maintenance

To ensure the longevity and optimal performance of your Fanvil CA400 system, follow these maintenance guidelines:

8. Troubleshooting

If you encounter issues with your Fanvil CA400, refer to the following common problems and solutions:

ProblemPossible CauseSolution
No video output on display.Loose HDMI cable, incorrect input source on display, camera not connected.Check HDMI connection. Select correct HDMI input on your display. Ensure CM70 camera is securely connected to RC10.
No audio from speakerphone.Volume too low, speakerphone muted, incorrect audio output selected in software.Increase volume on MS10. Unmute speakerphone. In your conferencing software, select "Fanvil CA400 Speakerphone" as audio output.
Microphone not picking up sound.Microphone muted, incorrect audio input selected in software.Unmute microphone on MS10. In your conferencing software, select "Fanvil CA400 Speakerphone" as audio input.
Wireless screen sharing not working.Device not on same network, network interference, software issue.Ensure both devices are on the same Wi-Fi network. Restart RC10 and your sharing device. Check for software updates.

9. Specifications

Technical specifications for the Fanvil CA400 All-in-One Video Conference Solution:

10. Warranty and Support

For warranty information and technical support, please refer to the warranty card included with your product or visit the official Fanvil website. Keep your proof of purchase for warranty claims.

Online Resources: For the latest drivers, firmware updates, and additional support resources, please visit www.fanvil.com.