DUZZONA DUZZONA-W18

DUZZONA Qi2 15W Magnetic Wireless Charger

Model: DUZZONA-W18

User Instruction Manual

Introduction

Thank you for choosing the DUZZONA Qi2 15W Magnetic Wireless Charger, Model DUZZONA-W18. This device provides rapid, hassle-free wireless charging for compatible devices, including iPhone 13-15 series at 15W, iPhone 12 series at 7.5W, and other Qi-enabled devices. Its strong magnetic attraction ensures secure and efficient charging. Please read this manual carefully before use to ensure proper operation and to maximize the lifespan of your charger.

Safety Information

To ensure safe operation and prevent damage, please observe the following precautions:

  • Do not expose the charger to water, moisture, or extreme temperatures.
  • Avoid dropping, disassembling, or attempting to repair the charger yourself. This will void the warranty.
  • Keep the charger away from strong magnetic fields, as this may interfere with its function.
  • Ensure the charging surface is clear of foreign objects (FOD) like metal coins, keys, or credit cards before placing your device.
  • Use only compatible power adapters (not included) that meet the power requirements for optimal charging performance.
  • Do not place the charger on or near flammable materials.
  • Keep out of reach of children.

Package Contents

Please check the box for the following items:

  • 1 x DUZZONA Qi2 15W Magnetic Wireless Charger (Model: DUZZONA-W18)
  • 1 x USB-C to USB-C Cable
  • 1 x User Manual (this document)
DUZZONA Qi2 15W Magnetic Wireless Charger packaging

Image: Product packaging showing the charger and its box.

Product Overview

The DUZZONA-W18 charger features a compact, circular design with an integrated USB-C cable.

Front view of DUZZONA Qi2 15W Magnetic Wireless Charger with cable

Image: Front view of the DUZZONA Qi2 15W Magnetic Wireless Charger, showing the white circular charging pad with the Qi2 logo and an attached white USB-C cable.

Back view of DUZZONA Qi2 15W Magnetic Wireless Charger with specifications

Image: Back view of the DUZZONA Qi2 15W Magnetic Wireless Charger, showing the metallic rear casing with product specifications and certification logos (CE, UKCA, FCC, RoHS).

Setup

Follow these steps to set up your DUZZONA Qi2 Magnetic Wireless Charger:

  1. Connect to Power: Plug the USB-C connector of the charger's integrated cable into a compatible USB-C power adapter (not included). For optimal 15W fast charging, use a power adapter that supports Power Delivery (PD) or Quick Charge (QC) with at least 20W output.
  2. Placement: Place the charger on a flat, stable surface, ensuring there are no metal objects or foreign materials on or near the charging pad.

Operating Instructions

Using your DUZZONA Qi2 Magnetic Wireless Charger is simple:

  1. Align Your Device: Place your Qi2-compatible device (e.g., iPhone 12/13/14/15 series) onto the center of the charging pad. The strong built-in N52 magnets will automatically align your device for optimal charging.
  2. Confirm Charging: Your device's screen will typically indicate that charging has begun. For iPhones, the MagSafe charging animation will appear.
  3. Charging Speed: The charger automatically detects the required power output: 15W for iPhone 13-15 series (requires iOS 17.2 or later for 15W), 7.5W for iPhone 12 series, and 5W/10W for other Qi-enabled devices.
  4. Foreign Object Detection (FOD): The charger is equipped with FOD to prevent charging when foreign metal objects are detected on the charging surface, ensuring safety.
iPhone charging on DUZZONA Qi2 Magnetic Wireless Charger

Image: An iPhone securely attached to the DUZZONA Qi2 Magnetic Wireless Charger, displaying a charging icon and battery percentage.

DUZZONA Qi2 Magnetic Wireless Charger with iPhone showing 15W fast charging

Image: The DUZZONA Qi2 Magnetic Wireless Charger magnetically attached to the back of an iPhone, with text highlighting "15W Wireless Charging 2X Faster" and a note about iOS 17.2 for optimal performance.

Maintenance

To keep your DUZZONA Qi2 Magnetic Wireless Charger in optimal condition:

  • Cleaning: Disconnect the charger from power before cleaning. Use a soft, dry, lint-free cloth to wipe the surface. Do not use harsh chemicals, cleaning solvents, or strong detergents.
  • Storage: When not in use, store the charger in a cool, dry place away from direct sunlight and extreme temperatures.
  • Cable Care: Avoid bending or crimping the integrated cable excessively, as this can damage the internal wires.

Troubleshooting

If you encounter issues with your charger, please refer to the following table:

ProblemPossible CauseSolution
Device not charging.
  • Charger not connected to power.
  • Device not properly aligned.
  • Foreign object on charging pad.
  • Device not Qi-enabled or compatible.
  • Power adapter insufficient.
  • Ensure the USB-C cable is securely plugged into a working power adapter and outlet.
  • Re-position the device to ensure it is centered on the charging pad and magnets align.
  • Remove any metal objects or foreign materials from the charging surface.
  • Verify your device supports Qi wireless charging.
  • Use a power adapter with sufficient output (e.g., 20W PD/QC for 15W charging).
Slow charging.
  • Power adapter output is too low.
  • Device case is too thick or contains metal.
  • Device not optimally aligned.
  • Background apps consuming power.
  • Use a power adapter that supports 15W output (e.g., 20W PD/QC).
  • Remove the phone case or use a MagSafe-compatible case.
  • Ensure perfect alignment with the magnetic ring.
  • Close unnecessary background applications on your device.
Charger or device gets warm.
  • Normal during wireless charging.
  • Poor alignment or foreign object.
  • Charging in a hot environment.
  • Slight warmth is normal. If it becomes excessively hot, discontinue use.
  • Ensure proper alignment and clear the charging surface.
  • Charge in a well-ventilated area, away from direct sunlight or heat sources.

Specifications

Model NumberDUZZONA-W18
Input5V/2A, 9V/2.22A, 12V/1.67A (Requires compatible power adapter)
Output Power15W / 10W / 7.5W / 5W (Automatic detection)
ConnectivityUSB Type-C (integrated cable)
Dimensions2.3 x 2.3 x 0.3 inches (58.5 x 58.5 x 7.5 mm)
Weight3.63 ounces (103 grams)
MaterialAluminum Alloy + Silicone
Special FeaturesMagnetic Alignment, FOD (Foreign Object Detection), Multiple Protections, Qi2 Certified
Compatible DevicesQi-Enabled Devices, iPhone 15/14/13/12 series (including Plus/Pro/Pro Max/mini), iPhones with Magnetic Cases, AirPods 3, AirPods Pro, AirPods Pro 2
Diagram of DUZZONA Qi2 Magnetic Wireless Charger internal components

Image: An exploded diagram illustrating the internal components of the DUZZONA Qi2 Magnetic Wireless Charger, highlighting the pure copper induction coil for efficient charging.

Qi Certificate for DUZZONA-W18 charger

Image: A certificate confirming the DUZZONA-W18 charger is an Officially Certified Qi2 Wireless Charging Module, indicating rigorous testing for safety, compatibility, and quality.

Warranty and Support

DUZZONA products are designed and manufactured to the highest quality standards. This product comes with a standard manufacturer's warranty. For detailed warranty information, technical support, or customer service inquiries, please refer to the contact information provided on the product packaging or visit the official DUZZONA website.

Manufacturer: Dux Ducis Technology Co., Limited

© 2024 DUZZONA. All rights reserved.

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