1. Important Safety Information
Please read this manual carefully before operating your ZSNAKE Z-ES37 Electric Scooter. Failure to follow instructions can result in serious injury or property damage. Always wear a helmet and appropriate safety gear. Adhere to all local traffic laws and regulations.
- Always wear a certified helmet and protective gear (knee pads, elbow pads) when riding.
- Do not ride in wet conditions, heavy rain, or through standing water.
- Ensure all bolts and fasteners are tightened before each ride.
- Do not exceed the maximum weight limit of 330 pounds (150 kg).
- Avoid riding on steep slopes exceeding 40°.
- Familiarize yourself with the controls, including brakes and throttle, before riding at higher speeds.
- Be aware of your surroundings and other road users.
2. What's in the Box
Verify that all items are present upon unboxing:
- 1x ZSNAKE Dual Motors E-scooter
- 1x Handbar bag
- 2x Charger
- 1x Detachable Seat
- 1x Tool set
- 1x Spanner
- 1x User manual
- 1x Phone holder
- 4x Brake pads
3. Assembly and Setup
3.1 Handlebar and Display Installation
The handlebar and display require attachment to the main stem. Use the provided tools to secure these components.
- Loosen the four screws on the handlebar clamp using the provided tool.
- Position the handlebar and LED display onto the stem, ensuring proper alignment.
- Securely tighten the four screws to fasten the handlebar and display.
3.2 Removable Seat Installation
The scooter includes a detachable seat for versatile riding options.
- Assemble the seat post to the seat cushion using the provided hardware and tools.
- Insert the assembled seat post into the designated slot on the scooter's deck.
- Adjust the seat height to your preference and secure it with the quick-release clamp.
4. Operating Instructions
4.1 Powering On/Off
Insert the key into the ignition and turn it to the 'ON' position to power on the scooter. Turn the key to 'OFF' to power off.
4.2 Display Overview
The LCD screen provides essential riding information:
- Battery Status: Indicates current battery level.
- Real-time Speed (MPH): Displays current riding speed.
- Cycling Mileage: Shows trip distance.
- Gear Level: Indicates the selected speed mode (1, 2, or 3).
- Dual Driving Indicator: Shows when dual motors are active.
4.3 Speed Modes and Dual Motors
The scooter features three speed gears and a dual motor activation option for varied performance.
- Use the gear lever to select between speed modes 1, 2, and 3.
- Activate dual motors for maximum power and a top speed of 52 MPH. Each motor provides 3000W, totaling 6000W.
4.4 Lighting System
The scooter is equipped with a 360° lighting system for enhanced visibility and safety, especially during night riding.
- Dual headlights illuminate the path ahead.
- Front and side colorful LED ambient lights improve side visibility.
- Turn signals indicate your intended direction.
- A brake light activates when braking.
4.5 Braking System
The scooter features a robust braking system for reliable stopping power.
- Front and rear hydraulic disc brakes provide strong and consistent braking.
- An Electronic Brake Assist System (EBAS) aids in quick and safe stops.
4.6 Folding and Unfolding
The scooter is designed for quick folding and unfolding for easy storage and transport.
- Folding: Release the safety lock mechanism. Press the buckle with your foot to initiate the folding process, collapsing the stem towards the deck.
- Unfolding: Press the buckle with your foot and keep the buckle at the bottom. Lift the stem until it locks into place. Secure the safety lock.
5. Battery and Charging
5.1 Battery Specifications
The ZSNAKE Z-ES37 is equipped with a high-capacity lithium-ion battery.
- Battery Type: 60V 30Ah (1800Wh) Lithium-ion
- Maximum Range: Up to 60+ miles per full charge (actual range may vary based on terrain, rider weight, and speed).
5.2 Charging
The scooter features dual charging ports for efficient recharging.
- Charging Time: Approximately 6-9 hours for a full charge using dual charging ports.
- Always use the original chargers provided with the scooter.
- Ensure charging ports are clean and dry before connecting chargers.
6. Maintenance
6.1 Tire Care
The scooter is equipped with 11-inch thickened heavy-duty vacuum all-terrain tires.
- Regularly check tire pressure and inflate to the recommended PSI.
- Inspect tires for wear, punctures, or damage before each ride.
- Ensure water-resistant plugs are properly seated to protect connections in wet conditions.
6.2 Suspension System
The scooter features a 3-bar hydraulic shock system and rear suspension with dual springs for a comfortable ride.
- Periodically inspect the suspension components for any signs of wear or damage.
- Keep suspension components clean from dirt and debris.
6.3 General Cleaning and Storage
- Clean the scooter regularly with a damp cloth. Avoid using high-pressure water jets directly on electrical components.
- Store the scooter in a cool, dry place away from direct sunlight and extreme temperatures.
- If storing for an extended period, ensure the battery is charged to approximately 50-70% and recharge it every 1-2 months.
7. Troubleshooting
This section addresses common issues you might encounter with your ZSNAKE Z-ES37 Electric Scooter.
| Problem | Possible Cause | Solution |
|---|---|---|
| Scooter does not power on | Low battery; Key not in 'ON' position; Loose connections | Charge battery; Ensure key is 'ON'; Check all visible connections. |
| Reduced speed or power | Low battery; Eco mode activated; Overload (exceeding weight limit); Tire pressure low | Charge battery; Switch to higher speed mode; Reduce load; Inflate tires to correct pressure. |
| Brakes feel weak or inconsistent | Worn brake pads; Air in hydraulic system; Brake cable adjustment needed | Inspect and replace brake pads; Consult a professional for hydraulic system bleeding or brake adjustment. |
| Unusual noises during operation | Loose components; Debris in wheels/motors; Worn bearings | Inspect for loose parts and tighten; Clean wheels and motor area; If noise persists, seek professional inspection. |
If you encounter issues not listed here or if solutions do not resolve the problem, please contact ZSNAKE customer support for assistance.
8. Specifications
| Feature | Specification |
|---|---|
| Brand | ZSNAKE |
| Model Name | Z-ES37 |
| Power Motor | 2x 3000W Brushless Motors (6000W Total) |
| Top Speed | 52 MPH |
| Battery | 60V 30Ah (1800Wh) Lithium-ion |
| Maximum Distance Range | 60 Miles |
| Charging Time | 7 Hours (using dual ports) |
| Tire Type | 11 Inches Vacuum Off-Road Tires |
| Suspension Type | 3-bar Hydraulic Shock System, Dual Spring Rear Suspension |
| Brake Style | Front and Rear Hydraulic Disc Brakes with EBAS |
| Weight Limit | 330 Pounds |
| Frame Material | Aluminum Alloy Steel |
| Special Features | Digital Display, Dual Suspension, Dual Braking System, Dual Charging Port, Foldable, Wide Platform, 360° Lights System |
| Unfolded Dimensions | 45" H x 22" W x 47" L |
9. Warranty and Support
ZSNAKE provides comprehensive support for your electric scooter.
- Warranty: A 180-day warranty is provided from the date of purchase.
- After-Sales Service: Lifetime after-sales service is available to ensure customer satisfaction.
- Contact: For any questions, warranty claims, or support needs, please contact ZSNAKE customer service. Refer to your purchase documentation for specific contact details.