Whirlpool WHAT102-2CW

Whirlpool 10,000 BTU Through the Wall Air Conditioner User Manual

Model: WHAT102-2CW

Important Safety Information

Please read all instructions carefully before installing or operating your new air conditioner. Keep this manual for future reference.

  • Electrical Requirements: This unit requires a special 230-volt/20-amp electrical outlet. It will not operate with a standard 115V household electrical outlet. Ensure your electrical system meets these specifications before installation.
  • Proper Installation: The air conditioner must be installed according to local electrical codes and regulations. If you are unsure about the installation process, consult a qualified electrician or HVAC technician.
  • Grounding: Always ensure the unit is properly grounded to prevent electrical shock.
  • Children and Pets: Keep children and pets away from the unit during operation and maintenance.

Product Overview

The Whirlpool 10,000 BTU Through-the-Wall Air Conditioner is designed to provide efficient cooling for spaces up to 450 square feet. It features multiple operating modes, fan speeds, and convenient controls for optimal comfort.

Whirlpool 10,000 BTU Through the Wall Air Conditioner front view

Figure 1: Front view of the Whirlpool Through-the-Wall Air Conditioner, showing the control panel and air vents.

Key Features:

  • Exceptional Cooling: 10,000 BTU capacity, suitable for rooms up to 450 sq. ft.
  • Dehumidification: Removes up to 1.2 pints of moisture per hour.
  • Flexible Airflow: Features 8-way directional louvers and 3 fan speeds.
  • Multiple Operation Modes: Cool, Dehumidify, and Fan Only.
  • Energy Saving Functions: Eco Mode and Sleep Mode.
  • Programmable Timer: 24-hour timer for customized operation.
  • Convenient Controls: On-board electronic controls and a remote control.
  • Easy Maintenance: Quick-access washable filter.

Setup and Installation

Package Contents:

Verify that all components are present in the package:

  • Air Conditioner Unit
  • Remote Control
  • Batteries for Remote Control
  • Trim Kit
  • Rear Grille
  • User Manual (this document)

Unit Dimensions and Fit:

The unit dimensions are 20.3 inches (D) x 24.2 inches (W) x 14.5 inches (H). This air conditioner is designed to fit into standard wall sleeves ranging from 24.5 inches to 27 inches wide. A trim kit and rear grille are included to provide a finished appearance after installation.

Diagram showing dimensions of the air conditioner unit

Figure 2: Dimensions of the air conditioner unit (20.3"D x 24.2"W x 14.5"H) and its weight (63.27 lbs).

Image showing the 230V/20A plug type and 4.9 ft cable length

Figure 3: The unit features a 230V/20A LCDI 6-15P plug type and a 4.9 ft cable length.

Installation Steps (General Guidance):

  1. Prepare the Wall Sleeve: Ensure the wall sleeve is securely installed and properly sized for the unit (24.5"-27" wide).
  2. Insert the Unit: Carefully slide the air conditioner unit into the wall sleeve. It is recommended to have assistance due to the unit's weight (63.3 lbs).
  3. Secure the Unit: Follow the specific instructions in the detailed installation guide (not provided in this general manual) for securing the unit within the sleeve.
  4. Install Trim Kit and Rear Grille: Attach the trim kit around the unit and the rear grille as per the instructions to complete the installation.
  5. Connect Power: Plug the 230V/20A power cord into a dedicated and properly grounded electrical outlet.
Whirlpool AC installed in a living room wall

Figure 4: The air conditioner unit seamlessly installed into a wall in a living room setting.

Whirlpool AC installed in a bedroom wall

Figure 5: The air conditioner unit installed in a bedroom, demonstrating its compact and integrated design.

Operating Instructions

Control Panel and Remote Control:

The air conditioner can be operated using the electronic control panel on the unit or the included remote control. The remote control allows for convenient adjustment of settings from anywhere in the room.

Hand holding the remote control for the air conditioner

Figure 6: The remote control provides convenient access to all unit functions.

Operating Modes:

The unit offers several operating modes to suit your comfort needs:

  • Cool Mode: Provides powerful cooling for the room. Set your desired temperature between 62-86 degrees Fahrenheit.
  • Dehumidify Mode: Reduces humidity in the air, removing up to 1.2 pints per hour.
  • Fan Only Mode: Circulates air without cooling, offering 3 fan speeds (Low, Medium, High).
Cooling Flexibility features: 8-way directional air louvers, 3 fan speeds, 4 operational modes

Figure 7: The unit offers cooling flexibility with 8-way directional air louvers, 3 fan speeds, and multiple operational modes.

Special Functions:

  • Eco Mode: Conserves energy by turning off the compressor when the desired room temperature is reached. The fan will continue to run periodically to check the room temperature.
  • Sleep Mode: Gradually increases the set temperature over time to save energy and provide comfortable sleeping conditions.
  • 24-Hour Timer: Allows you to program the unit to turn on or off automatically at specific times, customizing operation to your schedule.
  • 8-Way Directional Louvers: Adjust the louvers to direct airflow horizontally and vertically for optimal air distribution.
Icons for Sleep Mode, 24 Hour Timer, and 8-Way Louvers

Figure 8: Visual representation of Sleep Mode, 24 Hour Timer, and 8-Way Louvers features.

Maintenance

Cleaning the Air Filter:

Regular cleaning of the air filter is crucial for maintaining the unit's efficiency and air quality. The unit features a quick-access filter for easy removal and cleaning.

  1. Turn Off Unit: Before cleaning, always turn off the air conditioner and unplug it from the power outlet.
  2. Remove Filter: Gently pull the front handle of the filter to slide it out of the unit.
  3. Clean Filter: Wash the filter with warm, soapy water. Rinse thoroughly and allow it to air dry completely before reinserting. Do not use hot water or harsh detergents.
  4. Reinstall Filter: Slide the dry filter back into its position in the unit.
  5. Reset Filter Light (if applicable): If your unit has a filter light reminder, consult the detailed manual for instructions on how to reset it after cleaning.

Recommended Cleaning Frequency: Clean the air filter every two weeks or more frequently if the unit is used in a dusty environment.

Close-up of the air conditioner showing the easy to remove washable filter

Figure 9: The air conditioner features an easy-to-remove washable filter for convenient maintenance.

General Cleaning:

  • Wipe the exterior of the unit with a soft, damp cloth. Do not use abrasive cleaners or solvents.
  • Ensure the air intake and exhaust vents are clear of obstructions.

Troubleshooting

Before contacting customer support, please refer to the following troubleshooting guide for common issues:

ProblemPossible CauseSolution
Unit does not turn on.No power supply; circuit breaker tripped; power cord not fully plugged in.Check power connection; reset circuit breaker; ensure plug is securely inserted into the 230V/20A outlet.
Unit is not cooling effectively.Dirty air filter; blocked air intake/exhaust; room size too large; doors/windows open; temperature setting too high.Clean the air filter; ensure vents are clear; close doors and windows; lower the set temperature.
Unit is noisy.Loose parts; unit not level; fan obstruction.Check for loose components; ensure unit is level; remove any obstructions from the fan area.
Water dripping from unit.Drainage issue; high humidity.Ensure proper drainage; this can be normal in high humidity conditions. If excessive, consult a technician.
Remote control not working.Dead batteries; obstruction between remote and unit.Replace batteries; ensure clear line of sight to the unit's receiver.

If the problem persists after attempting these solutions, please contact Whirlpool customer support.

Specifications

FeatureDetail
Model NumberWHAT102-2CW
Cooling Capacity10,000 BTU
Coverage AreaUp to 450 sq. ft.
Voltage230 Volts
Dehumidification1.2 pints per hour
Product Dimensions (D x W x H)20.3" x 24.2" x 14.5"
Item Weight63.3 pounds
Noise Level56 dB
Fan Speeds3 (Low, Medium, High)
Special FeaturesRemote Controlled, Filter Light Reminder, Dehumidifier, Eco Mode, Sleep Mode, 24H Timer, 8-Way Louvers
RefrigerantR-34
Seasonal Energy Efficiency Ratio (SEER)10.1

Warranty Information

This Whirlpool air conditioner comes with a 3 Year Limited Warranty. Please retain your proof of purchase for warranty claims. For detailed terms and conditions of the warranty, refer to the warranty card included with your product or visit the official Whirlpool website.

The warranty covers defects in materials and workmanship under normal use and service. It does not cover damage resulting from accident, misuse, abuse, alteration, or improper installation.

Customer Support

For technical assistance, troubleshooting beyond this manual, or warranty service, please contact Whirlpool Customer Support.

  • Website: www.whirlpool.com
  • Phone: Refer to the Whirlpool website or product packaging for the most current contact numbers for your region.

When contacting support, please have your model number (WHAT102-2CW) and serial number ready. This information can typically be found on a label on the side or back of the unit.

© 2025 Whirlpool Corporation. All rights reserved.

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