Xega XG-10-4G-G
Xega 4G LTE Cellular Security Camera User Manual
Model: XG-10-4G-G
1. Introduction
This manual provides detailed instructions for the Xega 4G LTE Cellular Security Camera (Model: XG-10-4G-G). This camera is designed for both indoor and outdoor use, offering advanced features such as 4G LTE connectivity, a built-in rechargeable battery, 2K HD PTZ capabilities, PIR motion detection, and color night vision. Please read this manual thoroughly before operating the device to ensure proper use and optimal performance.
2. Product Features
- 4G LTE Connectivity: Operates on 3G/4G LTE networks with a built-in SIM card (not replaceable). Does not support Wi-Fi.
- Battery Powered: Equipped with a 7800mAh rechargeable battery for wireless operation.
- 2K HD PTZ: Features 355° pan and 100° tilt for comprehensive coverage, with 4x digital zoom.
- PIR Motion Detection: Detects moving objects (humans, animals) and sends instant alarm messages. Includes white lights that flash upon detection.
- 20M Color Night Vision: Provides clear and vivid night vision up to 20 meters.
- Two-Way Audio: Built-in microphone and speaker for real-time communication.
- Storage Options: Supports TF card storage (up to 128GB, not included) and Cloud Service (30-day trial).
- IP65 Weatherproof: Suitable for both indoor and outdoor environments.
3. What's in the Box

The package includes the following items:
- 1 x Xega 4G Cellular Security Camera with Built-in SIM Card
- 1 x Charging Cable (3.2ft)
- 1 x Instruction Manual
- 1 x Mounting Bracket
- 1 x Set of Screws for installation
4. Setup Guide
- Charge the Camera: Before initial use, fully charge the camera using the provided charging cable. The battery indicator in the app will show the charging status.
- Download the UBOX App: Search for "UBOX" in your smartphone's app store (iOS or Android) and download the application.
- Register an Account: Open the UBOX app and follow the on-screen instructions to register a new account.
- Add Device: In the UBOX app, tap the "+" icon to add a new device. Scan the QR code located on the camera or in the instruction manual.
- Initial Data Activation: The camera comes with 300MB of test data. Once this data is used, you will need to recharge data within the UBOX app to continue cellular connectivity.
- Mounting (Optional): Decide on a suitable location for your camera. Use the included mounting bracket and screws to securely install the camera. Ensure the camera has a clear line of sight to the area you wish to monitor and good cellular signal strength.
5. Operating the Camera
5.1 Live View and PTZ Control

Open the UBOX app and select your camera from the device list to access the live view. Use the on-screen controls to pan (355° horizontally) and tilt (100° vertically) the camera lens to adjust the viewing angle. You can also use the digital zoom feature to magnify specific areas of interest.
5.2 Motion Detection and Alerts

The camera features PIR (Passive Infrared) motion detection. When a moving object (human or animal) is detected, the camera will trigger an alarm, flash its white lights to deter intruders, and send an instant notification to your UBOX app. You can adjust the detection sensitivity in the app settings to minimize false alarms.
5.3 Two-Way Audio
Utilize the two-way audio feature to communicate with individuals near the camera. Tap the microphone icon in the live view interface to speak, and the camera's built-in speaker will transmit your voice. The camera's microphone will pick up audio from the environment, allowing you to hear what's happening.
5.4 Night Vision

The camera automatically switches to night vision mode in low-light conditions. It supports 20-meter color night vision, providing clear and detailed images even in complete darkness. The integrated spotlights can be activated for enhanced color vision at night.
5.5 Storage and Playback

Recorded events can be saved to a local TF card (not included, up to 128GB) or to the optional Cloud Service. Access and playback recorded footage directly through the UBOX app. You can also download important clips to your smartphone.
5.6 Multi-User Sharing
The UBOX app allows you to share access to your camera with family members or trusted friends. This enables multiple users to view the live feed and receive alerts simultaneously. Follow the app's instructions to invite and manage shared users.
6. Maintenance
- Regular Charging: Ensure the camera battery is regularly charged, especially if used in high-activity areas. Battery life can vary based on activation frequency.
- Clean the Lens: Gently wipe the camera lens with a soft, dry cloth to ensure clear image quality. Avoid abrasive materials.
- Firmware Updates: Check the UBOX app periodically for firmware updates. Keeping the camera's firmware updated ensures optimal performance and access to new features.
- Environmental Considerations: While IP65 rated, avoid submerging the camera in water. For outdoor use, position it to minimize direct exposure to extreme weather conditions if possible.
7. Troubleshooting
| Problem | Possible Solution |
|---|---|
| Camera not connecting to network. | Ensure you have active cellular data. Check signal strength at the camera's location. Restart the camera and the UBOX app. |
| Poor image quality. | Clean the camera lens. Ensure sufficient lighting for optimal image clarity. Check app settings for resolution. |
| Motion detection not working or too many false alarms. | Adjust PIR detection sensitivity in the UBOX app settings. Ensure the camera's view is clear of obstructions that might trigger false alarms. |
| Battery drains quickly. | Frequent motion detections and live view access consume more battery. Reduce detection sensitivity or frequency of live view. Ensure the camera is fully charged. |
| Two-way audio issues. | Check microphone and speaker permissions for the UBOX app on your phone. Ensure volume levels are adequate. |
8. Specifications
| Feature | Detail |
|---|---|
| Model Name | XG-10-4G-G |
| Connectivity Technology | Wireless (Cellular 3G/4G LTE) |
| Power Source | Battery Powered (7800mAh rechargeable battery) |
| Video Capture Resolution | 1296p (2K HD) |
| Pan/Tilt Range | 355° Pan, 100° Tilt |
| Digital Zoom | 4x |
| Night Vision Range | Up to 20 meters (Color Night Vision) |
| Motion Detection | PIR Motion Detection |
| Storage Options | TF Card (up to 128GB, not included), Cloud Service |
| Audio | Two-Way Audio (Built-in microphone and speaker) |
| Weatherproof Rating | IP65 |
| Dimensions (L x W x H) | 5 x 4.5 x 5.5 inches |
| Item Weight | 1.74 pounds |
| Compatible Devices | Smartphone (iOS, Android) |
9. Warranty and Support
Xega offers customer support for their products. Based on customer reviews, the support team is responsive and helpful. For any issues or inquiries regarding your Xega 4G LTE Cellular Security Camera, please contact Xega customer service through the UBOX app or their official support channels. Information regarding specific warranty periods and protection plans can be found on the product's purchase page or by contacting customer support directly.
Protection plans are available for purchase separately, offering extended coverage for 2 or 3 years, or a monthly complete protection plan.
10. Official Product Videos
XG-10-G Product Introduction
This video provides an overview of the Xega XG-10-G camera, highlighting its key features and functionalities.
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