vidaXL 368768
vidaXL Outdoor Awning User Manual
Brand: vidaXL | Model: 368768
Product Overview
The vidaXL Outdoor Awning provides effective shade and UV protection for your outdoor spaces. Designed for versatility, it can be installed on balconies, terraces, in gardens, or even in commercial settings like restaurants and cafes. Its robust steel frame and UV-resistant, PU-coated fabric ensure durability and long-lasting performance.
This awning features a convenient crank mechanism for easy retraction and extension, allowing you to adjust the shade as needed. The support poles are height-adjustable, accommodating various ceiling heights from 225 cm to 275 cm.
Key Features:
- Durable Construction: Features a sturdy steel frame and 180 g/m² polyester fabric with a PU coating for enhanced durability.
- UV Protection: The fabric is UV-resistant, effectively shielding against harmful sun rays and glare.
- Retractable Design: Easily extend and retract the awning using the integrated hand crank.
- Adjustable Height: Support poles can be adjusted from 225 cm to 275 cm to fit different installation environments.
- Versatile Application: Ideal for balconies, terraces, gardens, and commercial spaces.

Image: The vidaXL Outdoor Awning in orange and white stripes, fully extended, showcasing its design and functionality.

Image: The outdoor awning providing shade on a balcony, demonstrating its practical application in an outdoor setting.
Setup and Assembly
Assembly of the vidaXL Outdoor Awning is required. Follow these general steps for installation. It is recommended to have at least two people for safe and efficient assembly.
- Unpack Components: Carefully unpack all parts and verify against the included parts list (not provided in this manual, refer to product packaging). Ensure all components, including the fabric, steel frame poles, crank, and base supports, are present and undamaged.
- Assemble Frame: Connect the vertical steel poles and horizontal support bars according to the diagram. Ensure all connections are secure.
- Attach Fabric: Securely attach the orange and white striped fabric to the designated frame sections. Ensure it is taut and evenly distributed.
- Adjust Height: Position the assembled awning in your desired location. Adjust the height of the support poles to fit your ceiling or overhead structure. The flexible mounting height ranges from 225 cm to 275 cm. Use the adjustment mechanisms on the poles to set the desired height and secure them firmly.
- Secure Base: Ensure the base supports are stable and firmly placed on a flat, level surface. For added stability, consider anchoring the base if the environment is windy or if permanent installation is desired (anchoring hardware not specified, may require additional purchase).
- Install Crank: Attach the hand crank mechanism to the designated point on the frame. Test its functionality to ensure smooth operation.

Image: A diagram illustrating the dimensions of the awning, including its width (100 cm) and adjustable height range (225-275 cm).

Image: The awning demonstrating its adjustable height feature, with arrows indicating the range of vertical movement for the fabric.
Operation
Operating your vidaXL Outdoor Awning is straightforward, allowing you to easily control the amount of shade you desire.
Extending and Retracting the Awning:
- Locate the hand crank attached to the side of the awning frame.
- To extend the awning, turn the crank in a clockwise direction. The fabric will smoothly unroll, providing shade. Continue cranking until the desired extension is reached.
- To retract the awning, turn the crank in a counter-clockwise direction. The fabric will roll back up, allowing for full visibility and sunlight. Retract fully when not in use or during strong winds.
Adjusting Pole Height:
- The support poles have an adjustable height mechanism. Loosen the locking mechanism on each pole.
- Carefully slide the pole sections to achieve the desired height between 225 cm and 275 cm.
- Once the desired height is set, firmly tighten the locking mechanism on both poles to ensure stability.

Image: A detailed view of the hand crank used to extend and retract the awning fabric.

Image: A close-up of the top mounting bracket and roller mechanism, showing how the fabric is attached and rolls.
Care and Maintenance
Proper care and maintenance will extend the life and appearance of your vidaXL Outdoor Awning.
- Fabric Cleaning: Clean the fabric regularly with a soft brush or cloth to remove dust and loose dirt. For stubborn stains, use a mild soap solution and lukewarm water. Rinse thoroughly with clean water and allow the fabric to air dry completely before retracting to prevent mildew. Do not use harsh chemicals or abrasive cleaners.
- Frame Cleaning: Wipe down the steel frame with a damp cloth to remove dirt and grime. For rust prevention, ensure the frame is dry after cleaning and consider applying a rust-inhibiting spray periodically, especially in humid environments.
- Mechanism Check: Periodically inspect the crank mechanism and pole adjustment points for smooth operation. Lubricate moving parts with a silicone-based spray if they become stiff.
- Weather Protection: Retract the awning during strong winds, heavy rain, or snow to prevent damage to the fabric and frame. While the fabric is UV-resistant, prolonged exposure to extreme weather conditions can reduce its lifespan.
- Storage: If storing the awning for an extended period, ensure it is clean and completely dry. Store in a cool, dry place away from direct sunlight.
Troubleshooting
Here are some common issues and their potential solutions for your vidaXL Outdoor Awning.
| Problem | Possible Cause | Solution |
|---|---|---|
| Awning difficult to extend/retract | Mechanism stiff; fabric jammed; debris in roller. | Check for obstructions. Clean roller mechanism. Apply silicone lubricant to moving parts of the crank. |
| Awning fabric sags or is uneven | Fabric not properly attached; frame not level; poles not adjusted evenly. | Ensure fabric is securely and evenly attached. Verify that the frame is level and poles are adjusted to the same height. |
| Awning unstable or wobbles | Poles not securely locked; base not stable; uneven ground. | Ensure pole locking mechanisms are fully tightened. Place the awning on a flat, stable surface. Consider anchoring the base for increased stability. |
| Fabric shows signs of mildew | Awning retracted while damp; prolonged exposure to moisture. | Extend the awning fully and clean the affected area with a mild bleach solution (diluted) or specialized mildew remover. Rinse thoroughly and allow to dry completely before retracting. Always ensure fabric is dry before retracting. |
Technical Specifications
| Feature | Detail |
|---|---|
| Brand | vidaXL |
| Model Number | 368768 |
| Color | Orange and White (Striped) |
| Awning Dimensions (L x H) | 100 x 270 cm (39.4 x 106.3 inches) |
| Fabric Material | 180 g/m² Polyester with PU coating |
| Frame Material | Steel (Anthracite color) |
| Flexible Mounting Height | 225 - 275 cm (88.6 - 108.3 inches) |
| Operation | Manual (Hand Crank) |
| Special Features | UV-resistant fabric |
| Assembly Required | Yes |

Image: A direct front view of the orange and white striped awning, showing its full vertical extension.

Image: An angled view of the awning, highlighting its slim profile and the black support poles.
Warranty and Support
vidaXL products are manufactured to high-quality standards. For information regarding warranty coverage, please refer to the warranty card included with your product or visit the official vidaXL website. Keep your purchase receipt as proof of purchase.
For technical support, missing parts, or any other inquiries, please contact vidaXL customer service. Contact details can typically be found on the product packaging, the official vidaXL website, or through your retailer's support channels.
Online Support: Visit vidaXL Customer Service