Hey-brother MPJ035-MW

Hey-brother Cat Tree User Manual

Model: MPJ035-MW

74 inches Multi-Level XL Large Cat Tower for Indoor Cats

Important Safety Information

Please read and understand all instructions before assembly and use. Keep this manual for future reference.

  • Stability: Ensure the cat tree is assembled on a flat, stable surface. The enlarged baseboard and strengthened battens are designed for stability.
  • Anti-Toppling Fittings: Utilize the included anti-toppling fittings to secure the cat tree to a wall, especially in households with active cats or children, to prevent accidental tipping.
  • Regular Inspection: Periodically check all screws, bolts, and connections to ensure they remain tight. Loose parts can compromise stability and safety.
  • Supervision: While the cat tree is designed for safety, always supervise pets and children, especially during initial use.
  • Damage: Do not use the cat tree if any part is damaged or broken. Contact customer service for replacement parts.

Package Contents

Verify that all components are present before beginning assembly. Refer to the assembly diagram for specific part identification.

  • Baseboard
  • Multi-level platforms and perches
  • Three cat condos
  • Two cat baskets/hammocks
  • Sisal-covered scratching posts
  • Self-grooming brush attachment
  • Interactive jingly ball toy
  • Assembly hardware (screws, bolts, washers)
  • Assembly tools (e.g., Allen wrench)
  • Anti-toppling fittings
  • Detailed instruction manual

Setup and Assembly Instructions

The Hey-brother Cat Tree is designed for quick and easy installation. All necessary hardware and tools are included.

  1. Unpack and Identify Parts: Carefully remove all components from the packaging. Lay them out and compare them against the included parts list and diagrams in the detailed instruction manual to ensure everything is present and undamaged.
  2. Prepare the Base: Place the main baseboard on a flat, stable surface where you intend to position the cat tree.
  3. Assemble Lower Levels: Begin by attaching the lowest scratching posts and platforms to the baseboard using the provided hardware. Follow the numerical sequence indicated in the detailed manual.
  4. Construct Condos and Baskets: As you build upwards, attach the cat condos and baskets according to the manual's diagrams. Ensure all connections are secure.
  5. Install Upper Levels and Perches: Continue assembling the higher platforms, scratching posts, and the two large top decks. Attach the interactive jingly ball toy to its designated location.
  6. Attach Self-Grooming Brush: Secure the self-grooming brush to the lower post as indicated in the manual.
  7. Secure to Wall (Recommended): Once fully assembled, use the anti-toppling fittings to anchor the top of the cat tree to a sturdy wall stud. This significantly enhances overall stability and safety.
  8. Final Check: Before allowing your cats to use the tree, double-check all screws and connections to ensure they are tight and secure.
Diagram showing the dimensions of the Hey-brother Cat Tree, including overall height of 74 inches and various platform and condo sizes.

Figure 1: Cat Tree Dimensions and Component Layout. This diagram illustrates the overall height and individual measurements of platforms, condos, and baskets, aiding in assembly and placement.

A large, multi-level Hey-brother cat tree in light gray, with several cats resting and playing on its various platforms, condos, and baskets.

Figure 2: Fully Assembled Hey-brother Cat Tree. This image provides a visual reference of the complete cat tree, showcasing its multi-level design and various features.

Operating and Usage

The Hey-brother Cat Tree is designed to provide a comprehensive activity center for your feline companions, suitable for cats of all ages and multiple cats.

  • Climbing and Exploration: The multi-layered design allows cats to climb, jump, and explore various heights, satisfying their natural instincts.
  • Scratching: Multiple reinforced scratching posts covered with natural sisal ropes provide ample opportunity for cats to scratch and grind their claws, helping to protect your furniture. The bottom risers also feature a cat hair brush for added grooming.
  • Resting and Napping:
    • Condos: Three roomy condos offer private, enclosed spaces for luxurious napping and hiding.
    • Perches: Two plush perches with raised edges provide secure and comfortable elevated spots for cats to rest and observe their surroundings.
    • Baskets: Two soft cat baskets offer additional cozy resting spots.
  • Play: An interactive jingly ball is included to encourage playful activity and engagement.
  • Grooming: The integrated self-grooming brush on a lower post allows cats to rub against it, helping to collect loose fur and provide a soothing massage.
Two cats resting on the well-padded platforms of the cat tree, highlighting the thick cushion and soft edges.

Figure 3: Well-Padded Platforms. These platforms offer comfortable resting areas with soft edges for feline comfort.

Close-up images of cats inside the spacious condos of the cat tree, demonstrating their suitability for multiple cats.

Figure 4: Spacious Cat Condos. The three enclosed condos provide private and secure spaces for cats to relax.

Images showing cats resting in the two cat baskets, emphasizing additional resting spots.

Figure 5: Comfortable Cat Baskets. These soft baskets offer alternative cozy spots for cats to lounge.

A cat interacting with the self-grooming brush attached to the cat tree, illustrating its function for collecting loose hair.

Figure 6: Self-Grooming Brush. This feature assists in collecting loose fur and provides a pleasant grooming experience for your cat.

Maintenance

  • Cleaning: The plush fabric components can be cleaned by hand washing. For general cleaning, use a vacuum cleaner to remove pet hair and dust. Spot clean any soiled areas with a mild detergent and damp cloth, then allow to air dry completely.
  • Sisal Rope: The sisal scratching posts are designed to withstand scratching. Over time, the sisal may fray. This is normal wear and tear. If the sisal becomes excessively worn, consider wrapping new sisal rope around the posts or replacing the affected posts if possible.
  • Structural Integrity: Periodically check all connections, screws, and bolts to ensure they are tight. Re-tighten any loose fasteners to maintain the tree's stability and safety.
  • Toy Replacement: The interactive jingly ball may become detached or worn over time. Replace it with a suitable cat-safe toy if necessary.

Troubleshooting

ProblemPossible CauseSolution
Cat tree wobbles after assembly.Loose connections; not secured to wall.Ensure all screws and bolts are tightened. Use the anti-toppling fittings to secure the tree to a wall stud. Place on a level surface.
Cats are not using the scratching posts.Lack of interest; preference for other surfaces.Sprinkle catnip on the sisal posts. Gently guide your cat's paws to the posts. Ensure the tree is in a prominent location.
Excessive shedding from plush fabric.Initial shedding; normal wear.Vacuum the tree regularly to remove loose fibers. This is common with new plush items and will decrease over time.
Missing or damaged parts.Shipping damage; packaging error.Do not proceed with assembly. Contact Hey-brother customer service immediately for assistance and replacement parts.

Specifications

  • Model: MPJ035-MW
  • Color: Light Gray
  • Overall Dimensions: Approximately 19.7" L x 19.7" W x 74" H (Based on product title and image)
  • Base Dimensions: 19.7" L x 16.5" W
  • Item Weight: 48.1 pounds
  • Material: Particle board, Plush Fabric, Sisal Hemp
  • Recommended Age Range: All Life Stages
  • Recommended Breeds: All Breed Sizes
  • Intended Use: Indoor

Warranty and Customer Support

Hey-brother provides a six-month warranty for this product, covering manufacturing defects and material flaws under normal use.

For any questions, concerns, or assistance with assembly, parts, or product performance, please do not hesitate to contact Hey-brother customer service. Our team is dedicated to providing professional support both before and after your purchase.

Contact Information:

  • Website: Visit the official Hey-brother website for support resources and contact forms.
  • Email: Refer to your purchase documentation or the Hey-brother website for direct email support.
  • Online Retailer Support: If purchased through an online retailer, their customer service portal may also provide direct contact options for Hey-brother.

Please have your model number (MPJ035-MW) and purchase date ready when contacting support to expedite assistance.

© 2024 Hey-brother. All rights reserved.

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