Majestic Ruby 25-Inch Direct Vent Natural Gas Insert Kit User Manual

1. Introduction and Overview

This manual provides essential information for the safe and efficient installation, operation, and maintenance of your Majestic Ruby 25-Inch Direct Vent Natural Gas Insert Kit. Please read all instructions carefully before installation and use. This kit is designed to convert an existing wood-burning fireplace into a more efficient and convenient natural gas appliance.

Image: The Majestic Ruby 25-Inch Direct Vent Natural Gas Insert Kit seamlessly installed within a stone fireplace, showcasing its modern design and realistic flame display.

The Ruby series offers a convenient design that inserts into an existing wood fireplace space, providing a lower maintenance heating solution. It features an impressive display with realistic logs and flames, creating a beautiful firebox ambiance. The system includes an Intermittent Pilot Ignition (IntelliFire Touch system) for safe and simple operation, compatible with a remote control and the IntelliFire smartphone app. This complete kit provides all necessary components for full installation.

Image: A banner displaying the Majestic Ruby Direct Vent Gas Fireplace Insert, highlighting its availability in 25, 30, and 35-inch sizes.

2. Safety Information

WARNING: Improper installation, adjustment, alteration, service, or maintenance can cause injury or property damage. Refer to this manual. For assistance or additional information, consult a qualified installer, service agency, or the gas supplier.

• Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other appliance.
• What to do if you smell gas:
  • Do not try to light any appliance.
  • Do not touch any electrical switch; do not use any phone in your building.
  • Immediately call your gas supplier from a neighbor's phone. Follow the gas supplier's instructions.
  • If you cannot reach your gas supplier, call the fire department.
• Installation and service must be performed by a qualified installer, service agency, or the gas supplier.

3. What's Included

Your Majestic Ruby 25-Inch Direct Vent Natural Gas Insert Kit comes complete with the following components:

• Clean Screen Front (Black)
• Medium Surround (Black)
• Brick Interior Panel (Tavern Brown)
• Ceramic Fiber Split Logs
• Wi-Fi Ready Module with IntelliFire App compatibility
• Touchscreen Remote Control
• 5-Speed Variable Fan
• Direct Vent Kit with Termination Cap

Image: A visual representation of all components included in the kit, such as the clean screen front, surround, brick interior panel, ceramic logs, Wi-Fi module, remote, fan, and direct vent kit.

4. Setup and Installation

The Majestic Ruby Gas Insert is designed for professional installation. It converts an existing drafty wood-burning fireplace into an efficient and clean-burning natural gas appliance. Please consult a qualified installer for proper setup to ensure safety and optimal performance.

4.1. Pre-Installation Steps

1. Measure Existing Fireplace: Accurately measure the height, width, and depth of your existing fireplace opening to select the correct insert size. The Ruby series is available in 25, 30, and 35-inch sizes.
2. Select Surround & Front: The medium surround with a clean screen front is designed to fill the gap between the insert and your existing fireplace opening.
3. Prepare for Included Options: The kit includes brick interior panels in Tavern Brown, a complete venting kit, and Wi-Fi capability. Ensure these components are accounted for and ready for integration.

Image: A diagram outlining three easy steps for installation, including measuring the existing fireplace, selecting the correct surround, and preparing included options.

4.2. Converting Your Fireplace

The Ruby insert is designed to fit into a traditional wood-burning fireplace. This conversion increases efficiency, provides optimal heat, conserves energy, and ensures clean, safe indoor air quality by sealing the fireplace.

Image: A side-by-side comparison showing a traditional wood-burning fireplace before and after conversion to the Majestic Ruby gas insert, highlighting the aesthetic and functional upgrade.

4.3. Direct Vent Technology

The direct vent system removes 100% of combustion exhaust and fumes to the outside of your home, ensuring safe indoor air quality. The complete venting system includes two 30-inch liners with term cap components.

Image: A detailed diagram explaining the Direct Vent Technology, showing how exhaust is removed and fresh air is drawn in, along with the components of the complete venting system.

4.4. Log Placement

Carefully arrange the ceramic fiber split logs according to the instructions provided with the log set. Proper placement is crucial for realistic flame appearance and efficient operation. Ensure logs do not obstruct burner ports or pilot light.

5. Operating Instructions

The Majestic Ruby insert features the IntelliFire Touch Ignition System for easy and reliable operation.

5.1. IntelliFire Touch Ignition System

This advanced intermittent-pilot (IPI) ignition system allows for one-touch ignition and fuel conservation when the fireplace is not in use. The pilot light goes out when the fireplace is turned off, saving energy.

Image: An illustration detailing the IntelliFire Touch Ignition System, emphasizing its one-touch ignition and fuel-saving intermittent pilot feature.

5.2. Remote Control and IntelliFire App

Control your fireplace effortlessly using the included touchscreen remote control or the IntelliFire smartphone app. The app allows you to monitor and control your fire from anywhere, including voice commands through smart speakers like Amazon Alexa and Google Assistant.

• Remote Control: Use the touchscreen remote for full control over flame height, fan speed, and temperature settings.
• IntelliFire App: Download the IntelliFire app to your smartphone for features such as On/Off, Flame Height adjustment, Fan Speed control, Child Lock, Room Temperature Readout, Wall Docking Station compatibility, and Timer functions.

Image: A visual demonstrating the IntelliFire App, showing its user interface and compatibility with Amazon Alexa and Google Assistant for voice control.

Image: A graphic illustrating the various control features available through the IntelliFire App, including on/off, flame height, fan speed, child lock, and timer.

5.3. Intelligent Heating

The integrated fan delivers up to 27,000 BTUs of heat (for the 25-inch model), customized to your desired setting in thermostat mode. This provides an effortless fire experience without the mess of wood.

6. Maintenance

Regular maintenance ensures the longevity and safe operation of your gas insert. It is recommended to have your appliance inspected annually by a qualified service technician.

• Cleaning: Keep the glass clean using a non-abrasive glass cleaner specifically designed for gas fireplaces. Ensure the appliance is cool before cleaning.
• Log Inspection: Periodically inspect the ceramic logs for any signs of damage or deterioration. Replace any broken or severely worn logs to maintain proper flame patterns and efficiency.
• Vent System: Ensure the direct vent system is free from obstructions. Check the exterior termination cap for debris or blockages.
• Pilot and Burner: Keep the pilot and burner areas clean from dust and lint. Use a soft brush or vacuum to gently remove any accumulation.

7. Troubleshooting

If you encounter issues with your gas insert, refer to the following common troubleshooting tips. For persistent problems, contact a qualified service technician.

• No Ignition/Pilot Light Out:
  • Check if the gas supply valve is open.
  • Ensure the remote control batteries are charged or the IntelliFire app is connected.
  • Verify that the pilot assembly is clean and free of debris.
• Poor Flame Appearance:
  • Confirm that the ceramic logs are correctly positioned according to the log placement instructions.
  • Check for any obstructions in the burner ports.
• Fan Not Operating:
  • Ensure the fan is plugged in and the power switch is on.
  • Adjust the fan speed settings via the remote or app.
• Unusual Odor:
  • A slight odor may be present during initial use as new components cure. If the odor persists or is strong, immediately shut off the gas supply and contact a professional.

8. Specifications

Image: A comprehensive table and technical diagrams providing front, back, top, and side views with detailed measurements for the Ruby 25, 30, and 35-inch gas inserts.

9. Warranty

The Majestic Ruby 25-Inch Direct Vent Natural Gas Insert Kit comes with a Limited Warranty. For specific terms, conditions, and duration of the warranty, please refer to the warranty documentation included with your product or contact Majestic customer support.

10. Customer Support

For technical assistance, replacement parts, or any questions regarding your Majestic Ruby Gas Insert, please contact Majestic customer support. Always provide your model number (MAJ-RUBY-25-KIT) and serial number when seeking support.

Manufacturer: Majestic

Refer to the official Majestic website or your product packaging for the most current contact information.