Samsung T9 4TB Portable SSD User Manual

1. Introduction

This manual provides essential information for the proper use and maintenance of your Samsung T9 4TB Portable SSD. Please read this manual thoroughly before using the product to ensure safe and optimal performance. The Samsung T9 Portable SSD offers high-speed data transfer and robust storage in a compact design.

Figure 1.1: Front view of the Samsung T9 Portable SSD.

2. What's in the Box

Verify that all components are present in your product package:

• Samsung T9 4TB Portable SSD (Black)
• USB-C to USB-C Cable
• USB-C to USB-A Cable
• Deco Essentials Converter Adapter (Type-C USB C Female To USB2.0 USB 2.0 A Male)
• Vivitar Hard Shell Case
• Installation Guide & Warranty Statement

Figure 2.1: Package contents including the SSD, cables, and documentation.

Figure 2.2: Included USB-C to USB-A converter adapter.

Figure 2.3: Vivitar Hard Shell Case for protecting the Portable SSD.

3. Setup

3.1 Connecting the SSD

1. Identify the correct cable: Use the USB-C to USB-C cable for devices with a USB-C port. For devices with a standard USB-A port, use the USB-C to USB-A cable or the provided converter adapter with the USB-C to USB-C cable.
2. Connect to your device: Plug the appropriate cable into the USB-C port on the Samsung T9 SSD and the other end into your computer, gaming console, or compatible mobile device.
3. Power On: The SSD is bus-powered and does not require an external power source. It will power on automatically when connected to a compatible device.

Figure 3.1: The Samsung T9 SSD connected to a laptop, demonstrating extensive compatibility.

3.2 Initializing and Formatting (If Required)

For new drives, your operating system may prompt you to initialize and format the SSD before use. Follow the on-screen instructions. For optimal performance and compatibility, it is recommended to format the drive using the file system appropriate for your operating system (e.g., NTFS for Windows, APFS for macOS, exFAT for cross-platform compatibility).

3.3 Installing Samsung Magician Software

For advanced features, firmware updates, and drive health monitoring, download and install the Samsung Magician Software from the official Samsung website. This software is compatible with Windows, macOS, and Android.

Figure 3.2: Samsung Magician Software provides tools for firmware updates, drive health checks, and security settings.

4. Operating the SSD

4.1 Data Transfer

The Samsung T9 Portable SSD supports USB 3.2 Gen 2x2, offering sequential read/write speeds of up to 2,000 MB/s. Actual speeds may vary depending on the host device, operating system, and file types. For maximum speed, ensure your host device supports USB 3.2 Gen 2x2 and the UASP mode is enabled.

Figure 4.1: The T9 Portable SSD delivers high-speed data transfer for demanding tasks.

4.2 Dynamic Thermal Guard

The T9 SSD features a Dynamic Thermal Guard to manage heat and maintain optimal operating temperatures, even during extended high-performance use. This system helps prevent overheating and ensures consistent performance.

Figure 4.2: Dynamic Thermal Guard actively manages the SSD's temperature to prevent overheating.

4.3 Broad Compatibility

The T9 Portable SSD is compatible with a wide range of devices, including:

• Windows PCs
• macOS devices
• Android smartphones and tablets
• Gaming consoles
• iPhone 15 Pro models (for 4K at 60fps video recording and more)

Figure 4.3: The T9 SSD is compatible with Galaxy and iPhone 15 devices.

5. Maintenance

5.1 Firmware Updates

Regularly check for and install firmware updates using the Samsung Magician Software. Firmware updates can improve performance, stability, and compatibility.

5.2 Drive Health Check

Use the Samsung Magician Software to monitor the health and temperature of your T9 SSD. This helps in proactive identification of potential issues.

5.3 Security Settings

The Samsung Magician Software allows you to enable and manage security features, such as password protection, to safeguard your data.

5.4 Physical Care

Store the SSD in its provided hard shell case when not in use to protect it from physical damage, dust, and moisture. Avoid exposing the device to extreme temperatures or direct sunlight.

6. Troubleshooting

6.1 SSD Not Recognized

• Check Cable Connection: Ensure the USB cable is securely connected to both the SSD and your device. Try a different USB port or cable.
• Verify Compatibility: Confirm your device's USB port type (USB-C, USB-A) and ensure you are using the correct cable or adapter.
• Check Device Manager (Windows) / Disk Utility (macOS): See if the drive is detected but not assigned a drive letter or needs initialization/formatting.
• Restart Device: Sometimes a simple restart can resolve connectivity issues.

6.2 Slow Data Transfer Speeds

• USB Port Type: Ensure you are connected to a USB 3.2 Gen 2x2 compatible port on your host device for maximum speeds. Older USB ports (e.g., USB 2.0, USB 3.0/3.1 Gen 1) will result in lower speeds.
• Cable Quality: Use the original Samsung cables provided, as third-party cables may not support the full speed capabilities.
• System Load: High CPU usage or other background processes on your computer can affect transfer speeds.
• File Type: Transferring many small files is generally slower than transferring a few large files.
• Thermal Throttling: While the T9 has Dynamic Thermal Guard, extreme environmental conditions or prolonged heavy use might still impact performance. Ensure adequate airflow around the drive.

6.3 Magician Software Not Detecting SSD

• Reinstall Software: Uninstall and reinstall the latest version of Samsung Magician Software.
• Update Drivers: Ensure your system's USB controller drivers are up to date.
• Check BIOS/UEFI Settings: Ensure USB ports are enabled and configured correctly.

7. Specifications

8. Warranty Information

The Samsung T9 Portable SSD comes with a Limited 5-Year Samsung Warranty. Please refer to the included warranty statement in your product package for full terms and conditions. Keep your proof of purchase for warranty claims.

9. Support

For further assistance, technical support, or to download the latest drivers and software, please visit the official Samsung support website:

https://www.samsung.com/us/support/

You may also contact Samsung customer service directly for personalized support.