THERMOR 411478
Thermor Evidence 2 Vertical Convector Heater 500W User Manual
Model: 411478
Introduction
This user manual provides essential information for the safe and efficient operation, installation, and maintenance of your Thermor Evidence 2 Vertical Convector Heater, Model 411478. Please read this manual thoroughly before using the appliance and keep it for future reference.
Important Safety Instructions
When using electrical appliances, basic precautions should always be followed to reduce the risk of fire, electric shock, and injury to persons, including the following:
- Read all instructions before using this heater.
- This heater is hot when in use. To avoid burns, do not let bare skin touch hot surfaces.
- Extreme caution is necessary when any heater is used by or near children or invalids and whenever the heater is left operating unattended.
- Do not operate any heater with a damaged cord or plug or after the heater malfunctions, has been dropped or damaged in any manner.
- Do not use outdoors.
- This heater is not intended for use in bathrooms, laundry areas, and similar indoor locations. Never locate heater where it may fall into a bathtub or other water container.
- Do not run cord under carpeting. Do not cover cord with throw rugs, runners, or similar coverings. Arrange cord away from traffic area and where it will not be tripped over.
- To disconnect heater, turn controls to off, then remove plug from outlet.
- Do not insert or allow foreign objects to enter any ventilation or exhaust opening as this may cause an electric shock or fire, or damage the heater.
- To prevent a possible fire, do not block air intakes or exhaust in any manner. Do not use on soft surfaces, like a bed, where openings may become blocked.
- A heater has hot and arcing or sparking parts inside. Do not use it in areas where gasoline, paint, or flammable vapors or liquids are used or stored.
- Use this heater only as described in this manual. Any other use not recommended by the manufacturer may cause fire, electric shock, or injury to persons.
- Always plug heaters directly into a wall outlet/receptacle. Never use with an extension cord or relocatable power tap (outlet/power strip).
Product Overview

Figure 1: Front view of the Thermor Evidence 2 vertical convector heater. This white rectangular unit features a gridded top section for heat emission and a discreet Thermor logo at the bottom right.
The Thermor Evidence 2 Vertical Convector Heater (Model 411478) is a compact and efficient electric heating appliance designed for indoor use. It features a vertical design, a 500W heating element, and an adjustable thermostat for precise temperature control.
- Heating Element: Provides rapid and consistent heat.
- Adjustable Thermostat: Allows setting the desired room temperature.
- Air Outlet Grille: Located at the top for heat distribution.
- Control Knob: For adjusting thermostat settings.
Setup and Installation
This convector heater is designed for wall mounting. Ensure the installation location complies with local electrical regulations and safety standards.
- Unpacking: Carefully remove the heater from its packaging. Retain packaging for future storage or transport.
- Location Selection: Choose a suitable wall location, away from curtains, furniture, and flammable materials. Ensure there is adequate clearance around the heater for proper air circulation. Do not install directly below an electrical outlet.
- Mounting:
- Mark the drilling points on the wall using the provided mounting bracket as a template.
- Drill holes and insert appropriate wall plugs (not supplied, choose based on wall material).
- Secure the mounting bracket to the wall using screws.
- Carefully hang the convector heater onto the mounting bracket, ensuring it is securely seated.
- Power Connection: Plug the heater directly into a grounded wall outlet. Do not use extension cords or power strips.
Operating Instructions
The Thermor Evidence 2 heater is equipped with a simple control knob for temperature adjustment.
- Power On: Ensure the heater is securely plugged into a suitable electrical outlet.
- Setting the Temperature: Rotate the control knob to the desired temperature setting. The thermostat will automatically turn the heating element on and off to maintain the set temperature.
- Turn the knob clockwise for higher temperatures.
- Turn the knob counter-clockwise for lower temperatures.
- Initial Operation: When first turned on, the heater may emit a slight odor. This is normal and will dissipate after a short period of use.
- Power Off: To turn off the heater, rotate the control knob to the minimum setting or unplug the unit from the wall outlet.
Maintenance
Regular maintenance ensures the longevity and efficient operation of your heater.
- Cleaning:
- Always unplug the heater from the wall outlet and allow it to cool completely before cleaning.
- Wipe the exterior surfaces with a soft, damp cloth. Do not use abrasive cleaners or solvents.
- Do not immerse the heater in water or spray water directly onto it.
- Storage: If storing the heater for an extended period, clean it thoroughly and store it in a cool, dry place, preferably in its original packaging.
- No User Serviceable Parts: This heater contains no user-serviceable parts. Do not attempt to repair or modify the unit yourself. Refer all servicing to qualified service personnel.
Troubleshooting
Before contacting customer support, please refer to the following troubleshooting guide for common issues.
| Problem | Possible Cause | Solution |
|---|---|---|
| Heater does not turn on. | Not plugged in; Power outlet not working; Thermostat set too low. | Ensure plug is fully inserted; Check circuit breaker; Increase thermostat setting. |
| Heater produces insufficient heat. | Room too large for heater capacity; Thermostat set too low. | Ensure heater is appropriate for room size; Increase thermostat setting. |
| Unusual odor during first use. | Normal for new heating elements. | Odor will dissipate after a few hours of operation. Ensure good ventilation. |
Specifications
- Brand: THERMOR
- Model: 411478 (Evidence 2 Vertical Convector)
- Power: 500W
- Dimensions (approx.): 47 x 36 x 11 cm (L x W x H)
- Weight: 3.6 Kilograms
- Special Feature: Adjustable Thermostat
- Control Type: Button Control (Knob)
- Material: Plastic (for certain components, e.g., door type material)
- Power Source: AC adapter (Mains powered)
Warranty and Support
For information regarding warranty coverage, technical support, or spare parts availability, please refer to the warranty card included with your product or contact Thermor customer service directly. Information on spare parts availability was not provided at the time of this manual's publication.
Please visit the official Thermor website for the most up-to-date support information and contact details.