Introduction
Thank you for choosing DACOM Open Ear Headphones H11. These true wireless open-ear earbuds are designed to provide a comfortable listening experience while allowing you to remain aware of your surroundings. This manual provides detailed instructions on how to set up, operate, maintain, and troubleshoot your new headphones to ensure optimal performance and longevity.

Image: DACOM Open Ear Headphones H11 in their charging case, showcasing the open-ear design and the compact charging solution.
Safety Information
- Do not disassemble or modify the headphones. This may cause malfunction or damage and will void the warranty.
- Keep the headphones away from extreme temperatures, humidity, and corrosive substances.
- Avoid dropping or subjecting the headphones to strong impacts.
- Clean the headphones with a soft, dry cloth only. Do not use liquid cleaners.
- Do not listen at high volume levels for extended periods to prevent hearing damage.
- Be aware of your surroundings when using the headphones, especially in traffic or dangerous environments, as the open-ear design allows ambient sound.
Setup
1. Charging the Headphones and Case
Before first use, fully charge the headphones and the charging case. The charging case protects and recharges your earbuds on the go.
- Place the earbuds into the charging case, ensuring they are correctly seated.
- Connect the charging case to a USB power source using the provided USB-C cable.
- The indicator lights on the charging case will show the charging status. A full charge for the case takes approximately 1.5 hours. The headphones themselves can provide up to 15 hours of playtime on a single charge, with the case extending total playtime to 45 hours. A 10-minute quick charge provides 1.5 hours of playtime.

Image: Diagram illustrating the charging times: 15 hours single charge, 45 hours with charging case, and 10 minutes quick charge for 1.5 hours playtime.
2. Pairing with Your Device
The DACOM H11 headphones use Bluetooth 5.3 for a stable and fast connection.
- Ensure the headphones are charged and inside the charging case.
- Open the charging case. The headphones will automatically enter pairing mode. The indicator lights on the earbuds will flash, indicating they are ready to pair.
- On your device (smartphone, tablet, computer), go to the Bluetooth settings.
- Search for "DACOM H11" in the list of available devices and select it to connect.
- Once connected, a voice prompt will confirm successful pairing, and the indicator lights on the earbuds will turn off.
- The headphones will automatically reconnect to the last paired device when taken out of the case, if Bluetooth is enabled on the device.
Operating Instructions
1. Wearing the Headphones
The DACOM H11 features an open-ear design for comfort and situational awareness.
- Take the earbuds out of the charging case.
- Position the earbud with the hook behind your ear, from top to bottom.
- Adjust the position of the earbud for a comfortable and secure fit. The sound unit should rest gently near your ear canal without entering it.

Image: Step-by-step diagram illustrating the correct way to place the open-ear headphones, showing the hook going behind the ear and the speaker resting outside the ear canal.

Image: A person wearing the DACOM H11 open-ear headphones, demonstrating the comfortable, bud-free listening experience and lightweight design.
2. Touch Controls
The DACOM H11 headphones feature intuitive touch controls for media playback and call management.
| Action | Left Earbud | Right Earbud |
|---|---|---|
| Play/Pause Music | Single Tap | Single Tap |
| Next Track | Triple Tap | Triple Tap |
| Previous Track | Double Tap | Double Tap |
| Answer/End Call | Single Tap | Single Tap |
| Reject Call | Press and Hold (2s) | Press and Hold (2s) |
| Activate Voice Assistant | Press and Hold (2s) | Press and Hold (2s) |
Maintenance
1. Cleaning
Regular cleaning helps maintain the performance and hygiene of your headphones.
- Use a soft, dry, lint-free cloth to wipe the earbuds and charging case.
- Do not use abrasive materials, solvents, or chemical cleaners.
- For stubborn dirt, slightly dampen the cloth with water, but ensure no liquid enters the openings.
- Clean the charging contacts on both the earbuds and the case periodically with a dry cotton swab to ensure proper charging.
2. Storage
Proper storage extends the lifespan of your headphones.
- Always store the headphones in their charging case when not in use to protect them from dust, dirt, and physical damage.
- Store the case and headphones in a cool, dry place, away from direct sunlight and extreme temperatures.
- If storing for an extended period, ensure the case and earbuds have some charge to prevent battery degradation. Recharge them every few months.

Image: The DACOM H11 headphones shown with water splashes, highlighting their IPX5 waterproof rating, which protects against sweat and splashes but not submersion.
Troubleshooting
If you encounter issues with your DACOM H11 headphones, refer to the following common problems and solutions.
| Problem | Possible Solution |
|---|---|
| Headphones do not turn on. | Ensure the headphones are charged. Place them in the charging case and connect the case to power. |
| Cannot pair with device. |
|
| No sound or low volume. |
|
| Intermittent connection/audio dropouts. |
|
| Headphones not charging. |
|
Specifications
Key technical specifications for the DACOM Open Ear Headphones H11.
| Feature | Detail |
|---|---|
| Model Name | H11 |
| Brand | DACOM |
| Ear Placement | Open Ear |
| Connectivity Technology | Wireless (Bluetooth 5.3) |
| Audio Driver Size | 16.2 mm Dynamic Drivers |
| Frequency Range | 20 Hz - 20,000 Hz |
| Single Charge Playtime | Up to 15 Hours |
| Total Playtime (with Charging Case) | Up to 45 Hours |
| Charging Time (Case) | Approx. 1.5 Hours |
| Water Resistance Rating | IPX5 (Sweat and Splash Proof) |
| Control Type | Touch Control |
| Material | Plastic |

Image: An exploded view diagram of the DACOM H11 headphone's internal components, highlighting the 16.2mm dynamic driver for sound quality.
Warranty and Support
DACOM products are manufactured to the highest quality standards. In the unlikely event of any issues, please refer to the warranty information provided with your purchase or contact DACOM customer support.
For further assistance, product registration, or to inquire about warranty details, please visit the official DACOM website or contact their customer service team through the contact information provided on the product packaging or purchase receipt.
You can also visit the DACOM Store on Amazon for more product information and support resources.





