ULTRARM MA20P-D

ULTRARM Heavy Duty Dual Monitor Arm Instruction Manual

Model: MA20P-D

1. Product Overview

The ULTRARM Heavy Duty Dual Monitor Arm, model MA20P-D, is engineered to provide robust and flexible support for a wide range of monitors, including ultrawide displays up to 57 inches and individual monitors weighing up to 44 lbs. Its modular design allows for various configurations, such as vertical stacking of two 49-inch curved monitors or a combination of monitors in a pyramid layout, optimizing your workspace and enhancing ergonomic comfort.

ULTRARM Heavy Duty Dual Monitor Arm supporting two stacked ultrawide monitors on a desk, with product packaging visible.
The ULTRARM Heavy Duty Dual Monitor Arm, shown supporting two large ultrawide monitors in a vertical stacked configuration, demonstrating its robust design and space-saving capabilities. Product packaging for the monitor arm and add-on arm are visible on the desk.

2. Key Features

  • Heavy-Duty Dual Monitor Arm: Supports a maximum vertical stacked monitor mount layout for two 49" curved monitors and one sideways 34" curved monitor.
  • Modular Design For Customization: The tall pole mounting base holds maximum three monitors weighing up to 88 lbs in total. Customized long monitor arm reaches to 35" in length and 31" in height by assembling two auxiliary arms.
  • Fits Ultra Wide Monitors: Holds one screen weighing up to 44 lbs. Fits ultrawide monitors up to 57" and downward compatible 49" to 24" flat, curved up to 1000R screens. The quick-release VESA bracket has 75x75mm and 100x100mm mounting capability.
  • Fully Adjustable Monitor Arm: Vertical monitor mount offers flexible motion featuring +25 to -25 degrees tilt, 180 degrees swivel, 180 degrees rotating monitor, and 13 inches of smooth height adjustment with gas spring lift.
  • Extra Tall Monitor Mount: Dual stacked monitor stand fits up to dual vertical monitor up to 49" ultrawide monitor. Triple monitor stand fits three monitors in a pyramid layout.

3. Technical Specifications

SpecificationDetail
BrandULTRARM
ModelMA20P-D
Mounting TypeTabletop Mount (C-clamp or Grommet)
MaterialAluminum
ColorBlack
Compatible DevicesMonitors (24" to 57" flat/curved)
Max Monitor Weight (per arm)44 lbs (20 kg)
Max Total Weight (3 monitors)88 lbs
VESA Compatibility75x75mm, 100x100mm
Tilt Angle+25 to -25 Degrees
Swivel Angle180 Degrees
Rotation180 Degrees (Portrait/Landscape)
Height Adjustment13 inches (Gas Spring Lift)
Lifting Range0" - 27" (0 - 69 cm)
Extension Range3" - 25" (7 - 64 cm)

4. Setup and Installation

Before beginning installation, ensure you have all components as listed in the product packaging. Choose a sturdy desk or table capable of supporting the weight of the monitor arm and your monitors.

4.1 Mounting Options

The ULTRARM monitor arm offers two primary mounting methods: C-clamp and Grommet mount. Select the option best suited for your desk.

Diagram showing C-clamp and Grommet mounting options for the monitor arm.
Detailed view of the two available mounting options: the C-clamp, suitable for desk thicknesses from 0.6" to 3.3" (1.5 to 8.5 cm), and the Grommet mount, for thicknesses from 0.6" to 1.9" (1.5 to 4.8 cm).
  • C-clamp: Ideal for desks with an edge, supporting thicknesses from 0.6" to 3.3" (1.5 to 8.5 cm).
  • Grommet: Requires a pre-drilled hole in the desk, supporting thicknesses from 0.6" to 1.9" (1.5 to 4.8 cm).

4.2 VESA Compatibility

The quick-release VESA bracket supports both 75x75mm and 100x100mm mounting patterns. Ensure your monitors are compatible with these VESA standards.

4.3 Monitor Arrangement Assessment

When planning your monitor setup, especially for vertical or horizontal arrangements, consider the dimensions and VESA mounting locations of your screens. The following diagram provides guidance for calculating required space.

Diagram illustrating calculations for vertical and horizontal monitor arrangements.
This diagram illustrates how to calculate the necessary height for vertically arranged monitors (27" / 69cm) and the required width for horizontally arranged monitors (39.3" / 100cm). It emphasizes including the screen frame in all calculations for accurate fitting.

4.4 Assembly Steps

  1. Securely attach the chosen mounting base (C-clamp or Grommet) to your desk. Ensure it is tightened firmly to prevent movement.
  2. Insert the main pole into the mounting base.
  3. Slide the monitor arm(s) onto the pole and adjust to your desired initial height. Tighten the locking mechanism.
  4. Attach the VESA plate to the back of your monitor(s) using the provided screws.
  5. Carefully slide the monitor(s) with attached VESA plates onto the monitor arm's VESA head until it clicks into place.
  6. Adjust the tension of the gas spring arm to match the weight of your monitor(s) for smooth movement. Refer to the operation section for details.

5. Operation and Adjustments

The ULTRARM monitor arm provides extensive adjustability to create an optimal viewing experience and reclaim desk space.

Diagram showing the measurements and adjustment ranges of the monitor arm.
This diagram details the key measurements and adjustment capabilities of the monitor arm, including a lifting range of 0"-27" (0-69cm), an extension range of 3"-25" (7-64cm), a tilt range of +25° to -25°, and 360° rotation.
  • Height Adjustment: Utilize the gas spring lift for smooth vertical movement. Adjust the tension screw on the arm to ensure the monitor stays at the desired height. Turn clockwise to increase tension for heavier monitors, counter-clockwise for lighter monitors.
  • Tilt: The monitor can be tilted +25 to -25 degrees to reduce glare and optimize viewing angles.
  • Swivel: Swivel the monitor 180 degrees horizontally to share your screen or adjust your viewing position.
  • Rotation: Rotate the monitor 180 degrees to switch between landscape and portrait orientations.
  • Extension/Retraction: The articulating arm allows you to extend the monitor up to 25 inches (64 cm) or retract it closer to the pole, with a minimum distance from the wall of 3 inches (7.5 cm).

5.1 Monitor Layouts

The modular design supports various monitor configurations to suit your workflow.

Image showing various monitor layouts possible with the ULTRARM arm, including side-by-side and stacked configurations.
This image demonstrates the flexibility of the ULTRARM monitor arm, showcasing various monitor layouts such as dual monitors side-by-side for an expansive view, and vertically stacked configurations for specialized tasks or space optimization.
Image showing a single ultrawide monitor mounted on the arm, highlighting height and distance adjustments.
A single ultrawide monitor is shown mounted on the ULTRARM arm, illustrating the maximum height of 27 inches (69 cm) and the minimum distance from the wall of 3 inches (7.5 cm), allowing for a customized and ergonomic workspace.

6. Maintenance

To ensure the longevity and optimal performance of your ULTRARM monitor arm, follow these simple maintenance guidelines:

  • Cleaning: Wipe down the arm and pole regularly with a soft, dry cloth. For stubborn marks, a slightly damp cloth can be used, followed by drying. Avoid abrasive cleaners or solvents.
  • Inspection: Periodically check all screws and connections to ensure they remain tight. Re-tighten if necessary.
  • Gas Spring Tension: If your monitor begins to sag or is difficult to adjust, re-adjust the gas spring tension screw as described in the Operation section to match the monitor's weight.

7. Troubleshooting

If you encounter any issues with your ULTRARM monitor arm, refer to the following common troubleshooting tips:

  • Monitor Sags or Won't Stay Up: The gas spring tension is likely too low for the monitor's weight. Increase the tension by turning the adjustment screw clockwise.
  • Monitor is Difficult to Move Up or Down: The gas spring tension might be too high. Decrease the tension by turning the adjustment screw counter-clockwise.
  • Arm Feels Loose or Wobbly: Check all mounting points, including the desk clamp/grommet and the connections between the arm segments and the pole. Tighten any loose screws. Ensure the desk itself is stable.
  • Monitor Not Level: Check the VESA plate attachment to the monitor and the arm. Ensure the monitor is securely seated on the quick-release bracket. Minor leveling adjustments can often be made by slightly rotating the monitor on the VESA head.
  • Cable Management Issues: Ensure cables are routed through the integrated cable management clips or channels to prevent snagging and maintain a tidy appearance.

8. Warranty and Support

ULTRARM is committed to providing high-quality products and customer satisfaction. Your monitor arm is backed by our commitment to quality.

For any questions, concerns, or technical assistance regarding your ULTRARM Heavy Duty Dual Monitor Arm, please do not hesitate to contact our friendly tech support team. We are here to help you with any inquiries you may have.

For more information about ULTRARM products and support, please visit the official ULTRARM Store on Amazon.

© 2024 ULTRARM. All rights reserved.

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