PERLEVI JSS-317
PERLEVI Neck and Shoulder Massager JSS-317 User Manual
Model: JSS-317
Introduction
Thank you for choosing the PERLEVI Neck and Shoulder Massager. This device is designed to provide deep tissue shiatsu kneading massage with an optional heat function, aiming to relieve muscle soreness and fatigue in various body areas. Please read this manual thoroughly before use to ensure safe and effective operation.

Image: The PERLEVI Neck and Shoulder Massager shown from the front and worn on a person's shoulders, highlighting its design and how it sits on the body.
Important Safety Information
Consult a doctor if pregnant or suffering from health conditions. Avoid use near water and while sleeping.
Legal Disclaimer: Statements regarding dietary supplements have not been evaluated by the FDA and are not intended to diagnose, treat, cure, or prevent any disease or health condition.
Package Contents
- PERLEVI Neck and Shoulder Massager (Model JSS-317)
- Power Adapter/Charging Cable
- User Manual
Product Overview
The PERLEVI Neck and Shoulder Massager features an ergonomic design with integrated massage nodes and a control panel for easy operation.

Image: A close-up view of the massager's control panel, showing the power, mode, heat, and intensity buttons with a red indicator light.
Control Panel Functions:
- Power Button: Press and hold for 2 seconds to turn the device on or off.
- Massage Modes Button (M): Cycles through available massage modes (e.g., continuous kneading, intermittent kneading).
- Heating Mode Button (Wavy lines): Activates or deactivates the soothing heat function.
- Intensity Modes Button (||): Adjusts the massage intensity (e.g., low, medium, high).
Setup and Charging
Initial Charging:
Before first use, fully charge the massager. Connect the provided charging cable to the massager and a suitable power source. The indicator light will show charging status and turn off or change color when fully charged. A full charge provides approximately 100 minutes of hands-free massage.
Wearing the Massager:
The massager can be used in two primary ways:

Image: A woman wearing the massager in the hands-free, wearable style, secured with a strap across her back.
Wearable Style: Secure the massager around your neck and shoulders using the adjustable strap for hands-free operation, ideal for multitasking.

Image: A woman holding the massager by its straps, demonstrating the hand-pull style to adjust position and intensity.
Hand Pull Style: Hold the straps to freely adjust the massage position and intensity by pulling the massager closer to your body.
Operating Instructions
- Power On: Press and hold the Power Button for 2 seconds. The massager will start in its default massage mode.
- Select Massage Mode: Press the 'M' (Massage Modes) button to cycle through the available massage patterns. The massager offers two types of massages: a pinch deep kneading massage and a rotating massage on the surface.
- Activate Heat Function: Press the 'Wavy lines' (Heating Mode) button to turn on the soothing heat. Press again to turn it off. The heat function provides a gentle warmth, typically around 113°F (45°C).
- Adjust Intensity: Press the '||' (Intensity Modes) button to select your desired massage intensity. There are two speeds available.
- Positioning: Adjust the massager's position on your body to target specific areas. Use the hand-pull straps for precise control over pressure and location.
- Power Off: Press and hold the Power Button for 2 seconds to turn off the device after use.

Image: An illustration detailing the internal mechanism of the massager, showing how the nodes perform both pinch deep kneading and rotating surface massage.

Image: A comparison showing "Before" with muscle knots hindering blood flow and "After" with improved blood circulation due to the warming heat function, indicating a temperature of 113°F (45°C).
Recommended Usage Areas
The PERLEVI Massager is versatile and can be applied to various body parts for targeted relief:
- Neck and Shoulders: Ideal for relieving stiffness and tension in the upper back and neck area.
- Back: Can be positioned to target the upper, middle, or lower back.
- Waist: Provides relief for lumbar discomfort.
- Legs and Calves: Helps soothe tired leg muscles.

Image: A collage demonstrating the massager's versatility, showing it applied to the waist, thigh, and neck & shoulder areas.
Maintenance
- Cleaning: Disconnect the massager from power before cleaning. Wipe the surface with a soft, slightly damp cloth. Do not use abrasive cleaners or immerse the device in water.
- Storage: Store the massager in a cool, dry place, away from direct sunlight and extreme temperatures.
- Battery Care: To prolong battery life, avoid fully discharging the battery frequently. Charge the device regularly, even if not in use for extended periods.
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Device does not turn on. | Battery is low or depleted. | Charge the massager fully. Ensure the charging cable is securely connected. |
| Massage intensity is weak. | Incorrect intensity setting. | Press the Intensity Modes button to increase the intensity. Adjust the massager's position for better contact. |
| Heat function is not working. | Heat function not activated. | Press the Heating Mode button to activate. Allow a few minutes for the heat to become noticeable. |
| Device stops unexpectedly. | Automatic shut-off feature (overheating protection) or low battery. | Allow the device to cool down. Recharge the battery if low. |
Specifications
- Model Number: JSS-317
- Product Dimensions: 47.24 x 5.11 x 5.51 inches
- Item Weight: 3.09 Pounds (1.4 Kilograms)
- Power Source: Battery Powered (1 Lithium Polymer battery included)
- Material: Acrylonitrile Butadiene Styrene (ABS)
- Manufacturer: SHENZHEN FORREST HEALTH TECHNOLOGY CO.,LTD
- Date First Available: January 10, 2024
Warranty and Support
For warranty information or technical support, please refer to the contact details provided with your purchase or visit the official PERLEVI website. Keep your purchase receipt for warranty claims.
Ask a question about this manual
Ask about setup, troubleshooting, compatibility, parts, safety, or missing instructions. Manuals+ will review the question and use this page’s manual context to help answer it.