1. Introduction
The Pet Genie dog waste disposal system is designed to make cleaning up dog waste easy and convenient, providing ultimate odor control for both indoor and outdoor use. This manual provides essential information for setting up, operating, and maintaining your Pet Genie Pail.

Image: The Pet Genie Pail, designed for dog waste disposal, shown with a dog and its accompanying refill.
2. What's Included
Your Pet Genie Pail bundle includes the following components:
- Pet Genie Pail: The main waste disposal unit.
- 1 Starter Refill (14 ft): Provides up to 2 months of use for one dog.
- 1 Pet Genie Jumbo Refill (28 ft): Provides up to 4 months of use for one dog.

Image: A visual representation of the Pet Genie Pail and its included starter refill, highlighting the pail's design features.

Image: The Pet Genie Jumbo Refill packaging, indicating its 28 ft length and up to 4 months of use.
3. Key Features
- Odor Locking Technology: Features a sliding lever that seals odors in, combined with a multi-layer refill film for superior odor control.
- Versatile Waste Compatibility: Designed to accommodate various types of dog waste, including dog poop, dog poop bags, dog diapers, training pads, and dog litter.
- Durable Construction: Crafted from rugged, UV-protected plastic suitable for both indoor and outdoor environments.
- Portable Design: Lightweight with a top handle for easy transportation, helping maintain a clean lawn and garden.
- Reduced Plastic Bag Usage: Allows for direct scooping into the pail, minimizing the need for multiple individual plastic dog poop bags.
- Continuous Film Refills: Refills contain a continuous film, enabling users to cut and tie the bag to any desired length, optimizing usage.

Image: The Pet Genie Pail highlighting its key features: odor locking, indoor/outdoor convenience, easy cleanup, and multi-layer film technology.

Image: A cutaway view of the Pet Genie Pail demonstrating its internal capacity, capable of holding up to 13 days of dog waste for an average-sized dog.
4. Setup and Refill Installation
Follow these steps to set up your Pet Genie Pail and install a new refill:
- Prepare the Refill: Remove the plastic tab from the new refill cartridge.
- Pull Film Through: Pull approximately 18-24 inches of plastic film from the center of the refill.
- Tie a Knot: Tie a knot at the end of the pulled film to create the bottom of the bag.
- Insert Refill: Open the top lid of the Pet Genie Pail and place the refill cartridge into the designated slot. Ensure the knotted end of the film hangs down into the pail.
- Close Lid: Close the top lid securely.

Image: A four-step visual guide demonstrating how to easily insert the refill into the Pet Genie Pail.
5. Operating Instructions
Using your Pet Genie Pail is simple and efficient:
- Open the Lid: Lift the top lid of the Pet Genie Pail.
- Dispose of Waste: Place dog waste (either directly scooped or in a small bag) into the opening.
- Engage Sliding Lever: Push the sliding lever forward to drop the waste into the bag below and seal off odors.
- Close Lid: Release the lever and close the top lid securely to maintain odor control.

Image: A person demonstrating how to scoop dog waste directly into the Pet Genie Pail, reducing the need for individual plastic bags.
6. Maintenance and Refill Replacement
Regular maintenance ensures optimal performance and odor control:
- Emptying the Pail: It is recommended to empty the pail once a week, or when full, to maintain hygiene and odor control.
- Replacing the Refill: When the refill film is nearly depleted, open the top lid, pull out enough film to tie a new knot, and use the built-in cutter to cut the film. Tie off the top of the full bag and dispose of it. Then, install a new refill cartridge as described in Section 4.

Image: Hands demonstrating the continuous film feature of the Pet Genie refill, allowing users to cut the bag to any desired length.
7. Troubleshooting
If you encounter any issues with your Pet Genie Pail, consider the following common solutions:
- Odor Leakage: Ensure the lid is fully closed and the sliding lever is properly engaged after each use. Check if the refill bag is tied securely at the bottom and if it needs to be emptied.
- Difficulty with Sliding Lever: Ensure no waste is obstructing the lever's path. Clean any debris from the mechanism.
- Refill Not Dispensing: Check if the plastic tab was fully removed from the refill cartridge and if the film is tangled inside.
8. Specifications
Brand | Pet Genie |
Model | Pail + Jumbo Refill |
Color | Neutral |
Material | Plastic |
Opening Mechanism | Manual-Lift |
Item Weight | 5.29 pounds |
Item Package Dimensions (L x W x H) | 19 x 10 x 10 inches |
Recommended Uses | Animal Waste |
9. Warranty and Support
For warranty information, product support, or to purchase additional refills, please visit the official Pet Genie store or contact customer service.
Official Pet Genie Store: Pet Genie Store on Amazon