Introduction
This manual provides instructions for the proper use and care of your BoxWave DirectSync USB 3.0 A to USB 3.1 Type C Cable. This cable is designed for charging and high-speed data transfer with compatible devices, such as the ZAQE M501.
Product Overview

Image: A banner displaying the BoxWave DirectSync Charge & Sync Cable branding and product.
The BoxWave DirectSync cable is a versatile accessory featuring a USB 3.0 Type-A connector on one end and a USB 3.1 Type-C connector on the other. It supports both charging and high-speed data synchronization for your devices.

Image: The BoxWave DirectSync cable, coiled, showing its USB 3.0 Type-A and USB 3.1 Type-C connectors.
Key features include:
- Dual Functionality: Simultaneously charges your device and transfers data.
- High-Speed Data Transfer: Supports USB 3.1 data transfer speeds up to 5 Gbps.
- Durable Construction: Features shielded cabling and reinforced strain reliefs to prevent kinks and splitting, ensuring a long product life.
- Generous Length: A 6-foot (1.8 meter) cable provides flexibility and convenience for use in various settings.

Image: A smartphone connected to a wall outlet via the 6ft DirectSync cable, allowing the user to comfortably use the device on a couch.

Image: A graphic illustrating the cable's features: Charge & Sync, Reinforced Strain Relief, 6 Foot Length, and USB 3.0 Standard.
Setup
- Identify Ports: Locate the USB Type-A port on your computer, wall adapter, or power bank, and the USB Type-C port on your compatible device (e.g., ZAQE M501).
- Connect USB-A: Insert the USB 3.0 Type-A end of the DirectSync cable into the corresponding port on your power source or computer.
- Connect USB-C: Insert the USB 3.1 Type-C end of the DirectSync cable into the Type-C port on your device. Ensure a secure connection.

Image: The DirectSync cable connected between a tablet and a power bank on a wooden desk, demonstrating a typical setup for charging.
Operating Instructions
Charging Your Device
Once the cable is connected to a power source and your device, charging will begin automatically. The charging status is typically indicated on your device's screen.

Image: A smartphone connected to a laptop via the DirectSync cable, displaying a charging icon and "95% Charged", indicating successful charging.
Data Synchronization
To transfer data, connect the USB 3.0 Type-A end to a computer and the USB 3.1 Type-C end to your device. Your computer should recognize the device, allowing you to access its storage for file transfers. Follow your device's operating system prompts for data transfer permissions.

Image: A graphic depicting a battery icon with a lightning bolt and two arrows, symbolizing simultaneous charging and data synchronization capabilities.
Maintenance
- Cleaning: Use a soft, dry cloth to gently wipe the cable and connectors. Avoid using harsh chemicals or abrasive materials.
- Storage: Store the cable in a cool, dry place away from direct sunlight and extreme temperatures. Avoid tightly coiling or bending the cable at sharp angles to prevent internal damage.
- Handling: Always grasp the connector head when plugging or unplugging the cable, rather than pulling on the cable itself. This helps preserve the integrity of the internal wires and strain reliefs.

Image: A close-up view of the reinforced rubberized strain relief on the cable connectors, designed to prevent kinking and tearing, enhancing durability.
Troubleshooting
- Device Not Charging:
- Ensure both ends of the cable are securely connected.
- Verify the power source (wall adapter, computer port) is functional.
- Test the cable with another compatible device or power source if available.
- Data Transfer Issues:
- Confirm the cable is connected to a computer's data-enabled USB port.
- Check your device's settings for data transfer mode (e.g., "File Transfer" or "MTP").
- Restart both your device and computer.
- Slow Charging/Data Transfer:
- Ensure you are using a USB 3.0 compatible port on your computer for optimal speeds.
- Verify your power adapter provides sufficient output for fast charging.
Specifications
| Feature | Detail |
|---|---|
| Brand | BoxWave |
| Model Name | DirectSync USB 3.0 A to USB 3.1 Type C Cable |
| Connector Type | USB 3.0 Type-A, USB 3.1 Type-C |
| Cable Length | 6 feet (approximately 1.8 meters) |
| Data Transfer Speed | Up to 5 Gbps (USB 3.0 Standard) |
| Color | Black |
| Compatible Devices | Devices with USB Type-C ports (e.g., ZAQE M501, PCs) |
| Item Weight | 3 ounces |
Warranty and Support
BoxWave products are designed for reliability and performance. For warranty information or technical support, please refer to the official BoxWave website or contact their customer service directly. Keep your purchase receipt for warranty claims.
For additional assistance, visit: BoxWave Official Website