We Technology F23YC

We Technology 3D Face Recognition Smart Door Lock User Manual

Model: F23YC | Brand: We Technology

1. Introduction

This manual provides detailed instructions for the installation, operation, and maintenance of your We Technology 3D Face Recognition Smart Door Lock. Please read this manual thoroughly before installation and use to ensure proper functionality and safety. This smart lock offers advanced security features and multiple convenient entry methods for your home or office.

Key Features

  • 3D Face Recognition: Utilizes state-of-the-art facial recognition algorithms for reliable and accurate identification.
  • 6-in-1 Keyless Entry: Supports Tuya app, Fingerprint, Passcodes, IC Card, and traditional Key unlock methods.
  • Integrated Camera & Video Doorbell: Captures real-time images and allows for two-way communication via the mobile app.
  • WiFi Connectivity: Remote access and control from anywhere using the intuitive mobile app.
  • Rechargeable Battery: Powered by a 4200mAh lithium rechargeable battery with low battery alerts.
  • Advanced Security: Features a robust mortise lock design, deadbolt, and intelligent alarm systems.

Video: F22WA Smart Door Lock Overview. This video provides a brief overview of the smart door lock's features and design.

2. Package Contents

Please ensure all components are present and in good condition before proceeding with installation.

ComponentQuantityDescription
Double-sided Door Lock1Main smart lock unit with integrated camera and keypad.
Lock Body1Mortise lock mechanism for secure deadbolt functionality.
C-level Lock Cylinder1High-security lock cylinder for traditional key access.
Keys2Physical keys for emergency or traditional unlocking.
IC Cards2Proximity cards for convenient tap-to-unlock access.
Battery (4200mAh)1Rechargeable lithium battery to power the lock.
USB Cable1For charging the lock's battery.
ScrewsSetVarious screws for installation.
Manual1This instruction manual.
We Technology Smart Door Lock Components

Image: All components included with the We Technology Smart Door Lock, including the main lock unit, mortise lock body, keys, IC cards, battery, USB cable, and screws.

3. Setup and Installation

3.1 Physical Installation

Before beginning installation, ensure your door's dimensions are compatible with the lock. Refer to the dimension diagram below.

Smart Door Lock Dimensions

Image: Detailed dimensions of the smart door lock and mortise lock body, including measurements for installation compatibility. Ensure your door matches these specifications for proper fit.

Mortise Lock Body Dimensions

Image: Close-up view of the mortise lock body with its dimensions, crucial for preparing the door for installation.

Follow these steps for physical installation:

  1. Prepare the Door: Ensure the door is properly drilled and mortised according to the provided template and dimensions.
  2. Install Mortise Lock Body: Insert the mortise lock body into the prepared mortise in the door edge and secure it with screws.
  3. Install Outside Panel: Screw up the outside panel.
  4. Fix Back Spacer: Fix the back spacer and screw it up.
  5. Insert Metal Square Rod: Put in the spring and insert the metal square rod.
  6. Fix Lock Chip: Secure the lock chip in place.
  7. Connect Wires: Connect the necessary wires between the outside and inside panels.
  8. Install Inside Panel: Install the inside panel and screw it up securely.

Video: F22WA Smart Door Lock Installation. This video demonstrates the step-by-step physical installation process of the smart door lock.

3.2 Battery Installation

The smart lock is powered by a rechargeable lithium battery. Ensure it is fully charged before first use.

  1. Locate the battery compartment on the inside panel of the lock.
  2. Insert the 4200mAh lithium battery into the compartment, ensuring correct polarity.
  3. Close the battery compartment cover securely.
Smart Door Lock Battery

Image: Illustration of the rechargeable lithium battery and its low battery alert indicator, highlighting its power source and warning system.

4. Operation Guide

4.1 Initial Configuration

Before adding users, you need to set up the initial admin password and language.

  1. Enter Admin Setting: Press '*' then '#' on the keypad.
  2. Initial Password: Input the initial password '123456' and press '#' to confirm.
  3. Set New Admin Password: Input your own desired password twice and press '#' to confirm.
  4. Change Language: In the Admin Setting menu, select 'Local Setting' (usually option 1), then 'Lang setting' (usually option 3). Choose 'English' (usually option 2).
  5. Adjust Volume: In the Admin Setting menu, select 'Local Setting', then 'Volume setting' (usually option 2). Adjust volume up or down as needed.
  6. Set Latch Return Time: In the Admin Setting menu, select 'Local Setting', then 'Install setting' (usually option 3), then 'RTN time' (usually option 2). Set the desired latch return time (e.g., 0.1s).
  7. Set Door Close Time: In the Admin Setting menu, select 'Local Setting', then 'Install setting', then 'Set close time' (usually option 3). Set the desired door close time (e.g., 5s).
  8. Enable/Disable Delay Lock: In the Admin Setting menu, select 'Local Setting', then 'Install setting', then 'Delay lock' (usually option 4). Choose to enable or disable the delay lock feature.

Video: F22WA Smart Door Lock Configuration. This comprehensive video guides you through the initial setup and configuration of your smart lock, including setting admin passwords and adjusting various settings.

4.2 Adding Users

The lock supports multiple user types. Admin IDs are from '001'-'009', User IDs are from '010'-'030'.

  1. Enter Admin Setting: Press '*' then '#' on the keypad.
  2. Add Admin/User: Select 'Add user' (option 1) for normal users or 'Add admin' (option 4) for admin users.
  3. Add Face: Select 'Face' (option 1). Stand behind the lock at a distance of 0.3-1 meter and follow the on-screen instructions (look up, look down, turn left, turn right) to register your face.
  4. Add Fingerprint: Select 'Finger' (option 2). Place your finger on the sensor and lift it repeatedly as prompted until registration is complete.
  5. Add Password: Select 'Password' (option 3). Enter your desired password twice and press '#' to confirm.
  6. Add IC Card: Select 'Card' (option 4). Place the IC card on the sensor until it is registered.
Multiple Unlocking Methods

Image: Visual representation of the multiple unlocking methods available: Face Recognition, Fingerprint, Card Unlock, Password, Key Unlock, and Doorbell function.

4.3 Deleting Users

To delete an existing user or admin:

  1. Enter Admin Setting: Press '*' then '#' on the keypad.
  2. Delete User: Select 'Delete user' (option 2).
  3. Enter ID: Enter the Admin ID or User ID you wish to delete and press '#' to confirm.

4.4 Intercom Function

The smart lock features a video doorbell and intercom function through the Usmart Go app.

  1. Ensure your smart lock is connected to the Usmart Go app via WiFi.
  2. When someone presses the doorbell button on the lock, your phone will receive a notification.
  3. Open the app to view the live feed and initiate two-way audio communication.
  4. You can remotely unlock the door from the app if desired.

Video: F22WA Smart Door Lock, Entry Method. This video demonstrates various entry methods including fingerprint, card, password, and the intercom function via the mobile app.

4.5 Remote Camera Viewing

You can monitor the camera remotely through the Usmart Go app at any time.

  1. Open the Usmart Go app.
  2. Navigate to your Smart Lock device.
  3. Look for the 'View camera remotely' option or a live view button.
  4. Tap to view the live feed from the lock's integrated camera.

5. Maintenance and Care

  • Cleaning: Use a soft, dry cloth to clean the lock's surface. Avoid abrasive cleaners or solvents that may damage the finish or electronic components.
  • Battery Care: Recharge the battery when the low battery alert is triggered. Use the provided USB cable for charging. Avoid overcharging or completely draining the battery for prolonged periods.
  • Software Updates: Regularly check the Usmart Go app for available firmware updates to ensure optimal performance and security.
  • Fingerprint Sensor: Keep the fingerprint sensor clean and dry for accurate recognition.
  • Keypad: Ensure the keypad is free from dirt or debris.

6. Troubleshooting

If you encounter any issues with your smart lock, please refer to the following table for common problems and solutions.

ProblemPossible CauseSolution
Lock does not respond / No powerBattery is drained or improperly installed.Recharge the battery or ensure it is correctly inserted. Check for low battery alerts in the app.
Fingerprint not recognizedFingerprint sensor is dirty or finger is wet/damaged. Fingerprint not properly registered.Clean the sensor. Ensure finger is clean and dry. Re-register fingerprint if necessary.
Password not acceptedIncorrect password entered. Password not properly registered.Verify the password. Re-register the password if needed. Ensure virtual password feature is understood.
IC Card not workingCard not registered or damaged.Register the IC card. Try a different card if available.
Face recognition failureImproper distance or lighting. Face not properly registered.Adjust distance (0.3-1m) and ensure adequate lighting. Re-register face if needed.
Remote unlock/intercom not workingNo WiFi connection. App issues.Check WiFi signal strength. Restart the app or phone. Ensure lock is connected to the network.
Locking/unlocking mechanism issuesIncorrect installation or motor direction setting.Verify installation steps. Check 'Motor DIR' setting in Admin Setting to ensure it matches door opening direction.

7. Technical Specifications

SpecificationDetail
Model NumberF23YC
Dimensions (L x W x H)16.5 x 3 x 2.3 inches
Item Weight9.08 pounds
MaterialAluminum, Metal
ColorBlack
Power Supply4200mAh Lithium Rechargeable Battery
ConnectivityWi-Fi (2.4GHz)
Control MethodApp, Hand Control, Mechanical Knob, Android
Special FeaturesFingerprint, Weather Resistant, Alarm, Rechargeable
Recommended UseAccess control and security for front doors

8. Warranty and Support

We Technology provides a standard warranty for this product. For detailed warranty terms and conditions, please refer to the warranty card included in your package or visit our official website.

If you require technical assistance, troubleshooting, or have any questions regarding your smart door lock, please contact our customer support team:

Please have your product model number (F23YC) and purchase details ready when contacting support to expedite the process.