1. Introduction
Welcome to the user manual for your new HITWAY BK29M Retro All Terrain Electric Bike. This manual provides essential information for the safe assembly, operation, maintenance, and troubleshooting of your electric bicycle. The BK29M is designed for versatile use across various terrains, featuring a powerful 750W motor, a long-lasting 48V 18Ah removable battery, and comfortable 20x4.0 inch fat tires. Please read this manual thoroughly before your first ride to ensure optimal performance and safety.

Figure 1.1: Overview of the HITWAY BK29M Electric Bike, showcasing its robust design and included accessories like the pump and lock.
2. Safety Guidelines
Your safety is paramount. Adhere to the following guidelines to prevent injury and ensure a safe riding experience.
- Always wear a helmet: A properly fitted helmet is crucial for head protection.
- Obey traffic laws: Familiarize yourself with and follow all local traffic regulations and laws for bicycles and electric bikes.
- Pre-ride inspection: Before each ride, check tire pressure, brake functionality, battery charge, and ensure all quick releases and bolts are tightened.
- Weather conditions: Exercise caution when riding in wet conditions, strong winds, or low visibility. The bike's performance may be affected.
- Battery safety: Only use the provided charger. Do not expose the battery to extreme temperatures or puncture it. Keep out of reach of children.
- Weight limit: Do not exceed the maximum weight recommendation of 120 kilograms (264 lbs).
- Age range: This electric bike is designed for adult use.
3. Product Components Overview
The HITWAY BK29M is equipped with high-quality components designed for durability and performance.
3.1. 48V 18Ah Removable Lithium Battery
The large capacity battery provides extended range and is designed for easy removal, allowing for convenient charging both on and off the bike. It features a key lock for security.

Figure 3.1: The 48V 18Ah removable lithium battery, highlighting its capacity and convenience for charging.
3.2. 20x4.0 Inch Fat Tires
These wide, puncture-resistant tires offer superior grip, stability, and shock absorption, making them ideal for various terrains including city roads, mountains, snow, and beaches.

Figure 3.2: The 20x4.0 inch fat tires, demonstrating their adaptability to diverse riding environments.
3.3. 750W Brushless Motor
A powerful brushless motor provides strong acceleration and assists up to 20MPH, capable of handling inclines up to 25 degrees.

Figure 3.3: Illustration of the powerful 750W motor, front and rear dual disc brakes, and bright LED headlight.
3.4. Dual Suspension System
Equipped with a hydraulic front fork and a central shock absorber, this system significantly reduces bumps and enhances riding comfort and stability.

Figure 3.4: Close-up of the comfortable shock absorption system, including the front hydraulic fork.

Figure 3.5: The shock-absorbing seat, designed for enhanced comfort and stability during rides.
3.5. Intelligent LCD Display
The handlebar-mounted LCD display provides real-time information such as speed, distance traveled, and battery level, making your ride smarter and easier to monitor.
3.6. 7-Speed Gearbox
The 7-speed gearbox allows for quick, easy, and reliable speed adjustments to adapt to different riding conditions and preferences.
4. Setup and Assembly
Your HITWAY BK29M electric bike requires some assembly before its first use. Please follow these steps carefully.
- Unboxing: Carefully remove all components from the packaging. Retain packaging for future transport or storage.
- Handlebar Installation: Attach the handlebar to the stem, ensuring it is centered and tightened securely.
- Pedal Attachment: Identify the left (L) and right (R) pedals. Thread them into the crank arms by hand first, then tighten with a wrench. Note that the left pedal has a reverse thread.
- Seat Post Insertion: Insert the seat post into the frame and adjust the height for comfortable riding. Secure with the quick-release lever.
- Tire Inflation: Inflate both tires to the recommended pressure indicated on the tire sidewall using the included pump.
- Battery Installation: Insert the fully charged battery into its compartment and lock it with the key.
- Final Checks: Before your first ride, double-check all bolts, quick releases, and connections to ensure they are secure. Test the brakes and ensure the tires are properly inflated.
5. Operating Instructions
Understanding how to operate your electric bike will enhance your riding experience.
5.1. Powering On/Off
- To power on the bike, press and hold the power button on the LCD display until it illuminates.
- To power off, press and hold the power button again until the display turns off.
5.2. LCD Display Functions
The intelligent LCD display shows vital information:
- Speed: Current riding speed.
- Distance: Trip distance or total odometer.
- Battery Level: Indicates remaining battery charge.
- Assistance Level: Shows the current pedal assist level (if applicable).
5.3. Driving Modes and Gearbox
The BK29M offers multiple driving modes and a 7-speed gearbox for versatile riding:
- 3 Driving Modes: Your bike supports different modes (e.g., pedal-assist, pure electric, manual). Refer to the display controls to switch between these modes.
- 7-Speed Gearbox: Use the shifter on the handlebar to change gears. Lower gears are for climbing hills, higher gears for flat terrain and speed. Shift smoothly to avoid strain on the drivetrain.
5.4. Charging the Battery
- Connect the charger to the battery charging port.
- Plug the charger into a standard electrical outlet.
- The charger indicator light will show charging status (e.g., red for charging, green for fully charged).
- Charging time is approximately 6-7 hours for a full charge.
- Always charge in a well-ventilated area and disconnect the charger once charging is complete.
6. Maintenance
Regular maintenance ensures the longevity and safe operation of your electric bike.
- Tire Pressure: Check tire pressure before each ride. Maintain the recommended PSI (pounds per square inch) as indicated on the tire sidewall.
- Brake System: Regularly inspect brake pads for wear and ensure brake levers provide firm and responsive stopping power. Adjust or replace as needed.
- Chain Lubrication: Keep the chain clean and lubricated to ensure smooth gear changes and prevent wear.
- Battery Care: Store the battery in a cool, dry place. If storing for extended periods, charge it to 50-70% every 2-3 months.
- Cleaning: Clean the bike with a damp cloth and mild soap. Avoid high-pressure washing directly on electrical components.
- Fastener Checks: Periodically check all nuts, bolts, and quick releases for tightness.
7. Troubleshooting
This section addresses common issues you might encounter with your HITWAY BK29M electric bike.
| Problem | Possible Cause | Solution |
|---|---|---|
| Bike does not power on. | Battery not charged, battery not properly seated, loose connection. | Charge the battery. Ensure battery is fully inserted and locked. Check all electrical connections. |
| Motor not assisting. | Low battery, pedal assist level set to zero, brake levers engaged. | Charge the battery. Increase pedal assist level on the display. Ensure brake levers are fully released. |
| Brakes feel weak or spongy. | Worn brake pads, cable stretch, air in hydraulic system (if applicable). | Inspect and replace brake pads if worn. Adjust brake cable tension. Consult a professional for hydraulic brake bleeding. |
| Unusual noises from drivetrain. | Dry chain, misaligned derailleur, loose components. | Clean and lubricate the chain. Check derailleur alignment. Tighten any loose components. |
If you encounter issues not listed here or require further assistance, please contact customer support.
8. Product Specifications
Detailed technical specifications for the HITWAY BK29M Electric Bike.

Figure 8.1: Key dimensions of the HITWAY BK29M Electric Bike.
| Feature | Detail |
|---|---|
| Bike Type | Electric Bike |
| Model Name | BK29M Retro |
| Age Range (Description) | Adult |
| Brand | HITWAY |
| Number of Speeds | 7 |
| Color | Black |
| Wheel Size | 20 Inches |
| Frame Material | Aluminum |
| Suspension Type | Dual (Hydraulic Front Fork, Central Shock Absorber) |
| Special Feature | Headlight, Rechargeable |
| Included Components | Charger, Kickstand, Lock, Pump, Reflectors |
| Brake Style | Disc (Front and Rear) |
| Wheel Width | 4 Inches |
| Specific Uses For Product | Gravel, Road, Mountain, Snow, Beach |
| Power Source | Battery |
| Wattage | 750 watts |
| Lithium Battery Energy Content | 672 Watt Hours (48V 18Ah) |
| Maximum Weight Recommendation | 120 Kilograms (264 lbs) |
| Assembly Required | Yes |
| Item Package Dimensions L x W x H | 54 x 34 x 12 inches |
| Package Weight | 41.28 Kilograms (90.9 lbs) |
9. Warranty Information
Your HITWAY BK29M Electric Bike comes with a manufacturer's warranty.
- Warranty Period: 1 year manufacturer warranty.
- Coverage: This warranty covers defects in materials and workmanship under normal use. It does not cover damage resulting from misuse, accidents, unauthorized modifications, or normal wear and tear.
- Claim Process: For warranty claims, please retain your proof of purchase and contact HITWAY customer support.
Note: HITWAY bicycles have passed UL2849 approval.
10. Customer Support
For any questions, technical assistance, or support regarding your HITWAY BK29M Electric Bike, please contact the manufacturer or seller directly. Refer to your purchase documentation for specific contact details.
You can also visit the official HITWAY store for more information and resources: HITWAY Official Store





