Philips NA350/00
Philips Air Fryer 3000 Series Dual Basket User Manual
Model: NA350/00
1. Introduction
Welcome to the Philips Air Fryer 3000 Series Dual Basket user manual. This appliance is designed to provide a healthy, fast, and versatile cooking experience, allowing you to prepare a wide variety of delicious meals with less oil. With its innovative dual-basket design and 9-liter capacity, you can cook two different dishes simultaneously, making meal preparation efficient and convenient.
Please read this manual thoroughly before first use to ensure safe and optimal operation of your new air fryer. Keep this manual for future reference.
2. Important Safety Information
WARNING:
- Always ensure the appliance is placed on a stable, level, and heat-resistant surface.
- Do not immerse the appliance, cord, or plug in water or any other liquid.
- Keep the appliance and its cord out of reach of children.
- Do not block the air inlet and outlet openings during operation.
- Do not fill the baskets with oil or other liquids.
- Hot air comes out of the air outlet opening. Keep your hands and face at a safe distance from the openings.
- Unplug the appliance when not in use and before cleaning.
- Do not use the appliance if the plug, the mains cord, or the appliance itself is damaged.
For detailed safety instructions, refer to the full safety guide provided with your product packaging.
3. Product Overview
The Philips Air Fryer 3000 Series Dual Basket features a sleek design with intuitive controls. Below are the main components:
- Main Unit: Houses the heating element and fan.
- Control Panel: Touch screen display for setting temperature, time, and cooking modes.
- Dual Baskets: Two independent cooking drawers (one 6-liter, one 3-liter) with non-stick coating.
- Crisper Plates: Removable plates for optimal air circulation and crisping.
- Power Cord: For connecting to an electrical outlet.

Figure 3.1: Front view of the Philips Air Fryer 3000 Series Dual Basket.

Figure 3.2: Dimensions of the Philips Air Fryer 3000 Series Dual Basket (Height: 31cm, Depth: 38cm, Width: 44cm).

Figure 3.3: The 3-liter basket, suitable for smaller portions or side dishes like broccoli.

Figure 3.4: The 6-liter basket, ideal for larger main courses such as salmon fillets.
4. Setup
4.1 Unpacking
- Carefully remove all packaging materials from the air fryer.
- Remove any stickers or labels from the appliance.
- Wash the baskets and crisper plates thoroughly with hot water, dish soap, and a non-abrasive sponge. Rinse and dry completely.
- Wipe the main unit with a damp cloth.
4.2 First Use
- Place the air fryer on a stable, level, and heat-resistant surface, ensuring at least 10 cm of free space around the appliance.
- Insert the crisper plates into the baskets.
- Slide the baskets back into the main unit until they click into place.
- Plug the power cord into a grounded wall outlet.
- It is recommended to run the air fryer empty for about 10 minutes on a high temperature (e.g., 200°C / 400°F) during the first use to eliminate any manufacturing odors. A slight smell may be present, which is normal and will dissipate.
5. Operating Instructions
5.1 Basic Operation
- Place ingredients into the desired basket(s). Do not overfill.
- Slide the basket(s) back into the air fryer.
- Press the power button on the touch screen to turn on the appliance.
- Select a preset cooking program or manually set the temperature and time using the touch controls.
- Press the start button to begin cooking.
- During cooking, you may pull out the basket(s) to shake or flip ingredients. The air fryer will pause automatically and resume when the basket(s) are reinserted.
- Once cooking is complete, the air fryer will beep. Carefully pull out the basket(s) and remove the cooked food.

Figure 5.1: A user demonstrating how to pull out a basket during operation.
5.2 Cooking Modes and Presets
The Philips Air Fryer offers 13-in-1 cooking functions, including:
- Air Frying
- Baking
- Grilling
- Roasting
- Reheating
- Defrosting
- And more.
The touch screen features 8 preset programs for common foods:
- Frozen snacks
- Fries
- Chicken drumsticks
- Meat
- Fish
- Cakes
- Vegetables
- Reheat

Figure 5.2: Examples of dishes prepared using various cooking methods like roasting, grilling, baking, and frying.
5.3 Dual Basket Functionality (Sync Feature)
The dual basket design allows for simultaneous cooking of different foods. The "Sync" function ensures both baskets finish cooking at the same time, even if they have different cooking times or temperatures.
- Place food in both the 3L and 6L baskets.
- Set the desired temperature and time for each basket independently on the touch screen.
- Activate the "Sync" function (refer to the control panel icons for the specific button). The air fryer will automatically adjust the cooking start times to ensure both dishes are ready together.
- Alternatively, use the "Copy" function to apply the same settings to both baskets.

Figure 5.3: The dual baskets in action, demonstrating the ability to cook two different items simultaneously.
5.4 HomeID App Integration
Enhance your cooking experience by downloading the free HomeID app. The app provides access to over 500 recipes tailored for your Philips Air Fryer, offering cooking inspiration and detailed instructions.
- Browse recipes by cuisine, meal type, or cooking time.
- Get step-by-step guidance for various dishes.
- Discover new cooking techniques and tips.

Figure 5.4: A visual representation of the HomeID app interface, showing recipe browsing and nutritional information.
6. Maintenance and Cleaning
Regular cleaning ensures optimal performance and extends the lifespan of your Philips Air Fryer.
6.1 Daily Cleaning
- Always unplug the air fryer and allow it to cool down completely before cleaning.
- Remove the baskets and crisper plates.
- Wash the baskets and crisper plates with hot water, dish soap, and a non-abrasive sponge. They are also dishwasher-safe.
- Wipe the exterior of the appliance with a damp cloth. Do not use abrasive cleaning agents.
- Clean the interior of the appliance with a non-abrasive sponge or cloth.

Figure 6.1: The baskets and crisper plates are dishwasher-safe for easy cleaning.
6.2 Deep Cleaning (Heating Element)
If necessary, clean the heating element inside the air fryer. Ensure the appliance is completely cool and unplugged.
- Turn the air fryer upside down to access the heating element.
- Use a soft brush or a damp cloth to remove any food residue from the heating element.
- Do not use steel wool or harsh metal brushes, as this can damage the coating.
7. Troubleshooting
This section addresses common issues you might encounter with your Philips Air Fryer.
| Problem | Possible Cause | Solution |
|---|---|---|
| Air fryer does not turn on. | Appliance not plugged in; power outlet issue; appliance damaged. | Ensure the power cord is securely plugged into a working outlet. Check the circuit breaker. If damaged, contact customer support. |
| Food is not cooked evenly. | Baskets are overloaded; food not shaken/flipped; temperature too low. | Do not overload baskets. Shake or flip food halfway through cooking. Increase temperature if needed. |
| White smoke coming from the appliance. | Grease residue from previous use; high-fat ingredients. | Clean the basket and crisper plate thoroughly. For high-fat foods, place a piece of aluminum foil at the bottom of the basket to catch excess oil. |
| Fries are not crispy. | Too much oil; not pre-soaked (for fresh potatoes); temperature too low. | Use only a small amount of oil. For fresh potatoes, soak them in water for 30 minutes before air frying. Increase temperature or cooking time. |
If the issue persists after trying these solutions, please contact Philips Customer Support.
8. Specifications
| Feature | Detail |
|---|---|
| Brand | Philips |
| Model Number | NA350/00 |
| Color | Black |
| Capacity | 9 Liters (6L + 3L dual baskets) |
| Power | 2750 Watts |
| Voltage | 220 Volts |
| Material | Metal |
| Dimensions (L x W x H) | 38.3 x 44.4 x 31.4 cm |
| Item Weight | 7.85 Kilograms |
| Special Features | Dishwasher safe parts, Energy efficient |
9. Warranty and Support
Philips products are designed and manufactured to the highest standards. For information regarding warranty coverage, please refer to the warranty card included with your product packaging or visit the official Philips website for your region.
For technical support, troubleshooting assistance, or to order spare parts and accessories, please contact Philips Customer Support. You can find contact details on the Philips website or in your product's documentation.
Online Resources:
- Philips Official Website: www.philips.com
- HomeID App: Available on iOS and Android app stores.
Ask a question about this manual
Ask about setup, troubleshooting, compatibility, parts, safety, or missing instructions. Manuals+ will review the question and use this page’s manual context to help answer it.