1. Important Safety Information
Please read this instruction manual carefully before using the appliance and save it for future reference. Failure to follow these instructions may result in electric shock, fire, or serious injury.
- Electrical Safety: Ensure the voltage indicated on the appliance corresponds to your local mains voltage before connecting. Do not immerse the main unit in water or any other liquid.
- Hot Surfaces: The appliance surfaces become hot during use. Always use oven mitts when handling hot components. Allow the appliance to cool completely before cleaning.
- Airflow: Do not block the air inlet or outlet openings. Leave at least 10 cm of free space around the appliance.
- Children: This appliance can be used by children aged 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved.
- Food Preparation: Do not overfill the baskets. Do not add oil directly into the basket as this may cause a fire hazard.
- Damage: Do not use the appliance if the plug, the mains cord, or the appliance itself is damaged. Contact Philips customer support for assistance.
2. Product Overview
The Philips Air Fryer Series 3000 Double Basket (NA350/03) is a revolutionary kitchen appliance designed for healthy and convenient cooking. Featuring a unique 9-liter dual basket system, it allows you to cook two different dishes simultaneously, making meal preparation efficient and versatile. Its Rapid Air Technology ensures crispy results with up to 90% less fat compared to traditional deep frying.
Key Features:
- Dual Basket System: Two independent baskets (3L and 6L) for cooking multiple items at once.
- Rapid Air Technology: Circulates hot air for even cooking and crispy textures.
- HomeID App Integration: Access personalized recipes and cooking guidance.
- Versatile Cooking: 13-in-1 functions including frying, roasting, baking, grilling, reheating, and dehydrating.
- 8 Preset Programs: One-touch cooking for popular dishes like fries, chicken, fish, and more.
- Energy Efficient: Designed to save energy compared to traditional ovens.



3. Getting Started (Setup)
3.1 Unpacking and Checking Contents
Carefully remove the air fryer and all accessories from the packaging. Verify that all components are present:
- Main Air Fryer Unit
- Large Basket (6L)
- Small Basket (3L)
- Horizontal Separator
- Breakfast Kit (rack and tongs)
- Cooking Kit (baking pan and silicone muffin cups)
- Instruction Manual
3.2 Initial Cleaning
Before first use, clean all removable parts thoroughly:
- Remove any stickers or labels.
- Wash the baskets, horizontal separator, breakfast kit, and cooking kit in hot soapy water or in a dishwasher.
- Wipe the main unit with a damp cloth.
- Dry all parts completely before assembly.
3.3 Placement and Power Connection
- Place the air fryer on a stable, horizontal, and heat-resistant surface.
- Ensure there is at least 10 cm of free space on the back and sides, and above the appliance, to allow for proper ventilation.
- Plug the power cord into a grounded wall outlet.
4. Operating Instructions
4.1 Control Panel Overview
The Philips Air Fryer features an intuitive touch screen display. It includes preset programs for common dishes and allows manual adjustment of temperature and time.

4.2 Using the Dual Baskets
The dual basket system allows for flexible cooking. The 3L basket is ideal for smaller portions or side dishes, while the 6L basket is suitable for main courses.
- Independent Cooking: Each basket can be set to different temperatures and times.
- Sync Function: Use the 'Sync' feature to automatically synchronize cooking times so both baskets finish simultaneously, even if they started at different times or have different cooking durations.




4.3 Cooking Functions
The air fryer supports a wide range of cooking methods:
- Frying: For crispy foods like fries, chicken nuggets, and spring rolls.
- Roasting: Ideal for meats such as chicken, pork, and beef.
- Baking: Prepare cakes, muffins, and other baked goods.
- Grilling: Perfect for vegetables, fish, and small cuts of meat.
- Reheating: Quickly warm up leftovers.
- Dehydrating: Make dried fruits or jerky.

4.4 Using the HomeID App
Download the Philips HomeID app to enhance your cooking experience. The app offers:
- Access to hundreds of recipes tailored for your air fryer.
- Step-by-step cooking instructions.
- Personalized recommendations based on your preferences.
4.5 Accessories
The Philips Air Fryer Series 3000 comes with useful accessories to expand your cooking possibilities:
- Horizontal Separator: Allows you to cook more food simultaneously within a single basket.
- Breakfast Kit: Includes a rack for toast and tongs for easy handling.
- Cooking Kit: Features a baking pan and silicone muffin cups for baking tasks.




5. Maintenance and Cleaning
Regular cleaning ensures optimal performance and extends the lifespan of your air fryer.
5.1 Cleaning the Baskets and Drawers
The removable parts of your Philips Air Fryer are dishwasher-safe for easy cleaning.
- Unplug the appliance and allow it to cool down completely.
- Remove the baskets and drawers.
- Wash them in hot soapy water with a non-abrasive sponge or place them in the dishwasher.
- For stubborn food residue, soak the baskets in hot water and dish soap for about 10 minutes before cleaning.


5.2 Cleaning the Main Unit
- Wipe the exterior of the appliance with a damp cloth.
- Clean the interior of the appliance with a soft, damp cloth. Do not use abrasive cleaning agents or steel wool.
- Ensure no water enters the appliance's electrical components.
5.3 Storage
Store the cleaned and dried air fryer in a cool, dry place, away from direct sunlight and out of reach of children.
6. Troubleshooting
If you encounter any issues with your Philips Air Fryer, refer to the following common problems and solutions:
| Problem | Possible Cause | Solution |
|---|---|---|
| Appliance does not turn on. | Not plugged in; power outlet issue. | Ensure the power cord is securely plugged into a working outlet. Check the circuit breaker. |
| Food is not cooked evenly. | Baskets are overfilled; food not shaken/flipped. | Do not overfill baskets. Shake or flip food halfway through cooking for even results. |
| White smoke comes from the appliance. | Grease residue from previous use; fatty ingredients. | Clean the baskets and heating element thoroughly. For very fatty foods, a small amount of smoke is normal. |
| Food is not crispy. | Insufficient cooking time/temperature; too much moisture. | Increase cooking time or temperature. Pat food dry before cooking. |
If the problem persists after trying these solutions, please contact Philips customer support.
7. Specifications
Technical specifications for the Philips Air Fryer Series 3000 Double Basket (NA350/03):
| Feature | Specification |
|---|---|
| Brand | Philips |
| Model Number | NA350/03 |
| Color | Black |
| Total Capacity | 9 Liters (6L + 3L baskets) |
| Power | 2750 Watts |
| Voltage | 220 Volts |
| Material | Plastic, Aluminum |
| Item Weight | 7.85 Kilograms |
| Product Dimensions (L x W x H) | 38.3 x 44.4 x 31.4 cm |
| Special Features | Energy Efficiency, Dishwasher Safe |

8. Warranty and Support
8.1 Warranty Information
This Philips Air Fryer is covered by a manufacturer's warranty. Please refer to the warranty card included in your product packaging for specific terms, conditions, and duration. Keep your proof of purchase for warranty claims.
8.2 Customer Support
For further assistance, product registration, or to report any issues not covered in this manual, please visit the official Philips website or contact Philips customer support in your region. You can find contact details on the Philips website or in the warranty documentation.