COSTWAY 00005-BK-CYES
COSTWAY Heated Towel Rack User Manual
Model: 00005-BK-CYES
Introduction
This manual provides essential information for the safe and efficient operation, installation, and maintenance of your COSTWAY Heated Towel Rack. Please read this manual thoroughly before use and retain it for future reference.
The COSTWAY Heated Towel Rack is designed to provide warm towels, enhancing comfort in your bathroom. It features flexible installation options, precise temperature and timer controls, and durable stainless steel construction.

Image: The COSTWAY Heated Towel Rack shown in both its wall-mounted and freestanding configurations, highlighting its versatile design.
Safety Instructions
WARNING: To reduce the risk of fire, electric shock, or injury, read and understand all instructions before using this appliance.
- Ensure the power supply matches the voltage specified on the product label (120V/60Hz).
- Do not immerse the towel rack in water or other liquids.
- Do not operate the appliance with a damaged cord or plug.
- Keep the power cord away from heated surfaces.
- This appliance is for household use only. Do not use outdoors.
- Unplug from outlet when not in use and before cleaning.
- Do not allow children to operate this appliance.
- The towel rack is designed for drying towels and similar items. Do not use it for drying clothes or other materials that may be damaged by heat.
- Ensure proper ventilation around the unit.
- The product features overheat protection; however, always monitor its operation.
Package Contents
Verify that all components are present before assembly:
- 1 x COSTWAY Heated Towel Rack
- 1 x User Guide (this manual)
- Assembly Hardware (e.g., screws, expansion bolts for wall mounting, foot stands for freestanding)
Setup and Installation
The COSTWAY Heated Towel Rack offers two installation methods: wall-mounted or freestanding.
Freestanding Installation
- Attach the wide foot stands to the main body of the towel rack using the provided screws. Ensure they are securely fastened.
- Place the assembled towel rack on a flat, stable surface in your desired location.
- Ensure the power cord can reach a suitable electrical outlet without tension.

Image: The heated towel rack positioned freestanding in a bathroom, demonstrating its stability and design.
Wall-Mounted Installation
- Choose a suitable wall location, ensuring there is enough space and a power outlet nearby. Consider the product dimensions (24"L x 18"W x 39"H) for placement.
- Mark the drilling points on the wall according to the mounting brackets on the towel rack. Use a level to ensure accuracy.
- Drill holes at the marked points and insert the expansion bolts.
- Secure the mounting brackets to the wall using the provided screws.
- Carefully attach the towel rack to the mounted brackets, ensuring it is firmly in place.
- Verify the rack is stable and securely fastened to the wall before use.

Image: A visual comparison of the wall-mounted and freestanding installation methods, including a close-up of the expansion bolt for wall mounting.

Image: The heated towel rack securely mounted on a bathroom wall, demonstrating its space-saving design.
Operating Instructions
The COSTWAY Heated Towel Rack features an intuitive LED display and control panel for easy operation.

Image: A detailed view of the control panel, illustrating the LED display for temperature and time settings, and the power and timer buttons.
Powering On/Off
- Plug the power cord into a standard 120V/60Hz electrical outlet.
- Press the Power Button (⏻) on the control panel to turn the unit on or off. The LED display will illuminate when powered on.
Setting Temperature
- With the unit powered on, press the Temperature Button (🌡️) to cycle through the 7 available temperature levels.
- The temperature range is from 86℉ (30℃) to 140℉ (60℃). The LED display will show the current temperature setting.
- The unit heats up quickly, reaching desired temperature within approximately 10 minutes.
Setting Timer
- Press the Timer Button (⏱️) to set the operating duration.
- There are 8 timer levels, ranging from 1 hour to 8 hours, with each press increasing the time by 1 hour.
- The LED display will show the remaining operating time. The unit will automatically shut off once the set time expires.
Overheat Protection
The towel rack is equipped with built-in overheat protection. If the unit reaches an excessively high temperature, it will automatically stop heating to prevent damage and ensure safety. Heating will resume once the temperature returns to a safe level.

Image: A graphic representation of the towel rack's heating capabilities, including its 8 heating bars, 154W power, overheat protection mechanism, and the three layers of its stainless steel construction (powder coated, polishing, stainless steel).
Maintenance and Care
Proper maintenance ensures the longevity and optimal performance of your towel rack.
- Cleaning: Always unplug the towel rack before cleaning. Use a soft, damp cloth to wipe down the surfaces. Do not use abrasive cleaners, solvents, or harsh chemicals, as these may damage the finish. The waterproof surface allows for easy cleaning.
- Storage: If storing the unit for an extended period, ensure it is clean and dry. Store in a cool, dry place away from direct sunlight.
- Inspection: Periodically inspect the power cord and plug for any signs of damage. If damage is found, discontinue use and contact customer support.

Image: Detailed views highlighting the waterproof surface for easy cleaning, the clear LED display, and the stable wide foot stand for freestanding use.
Troubleshooting
If you encounter issues with your COSTWAY Heated Towel Rack, refer to the following common problems and solutions:
| Problem | Possible Cause | Solution |
|---|---|---|
| Towel rack does not turn on. | Not plugged in; Power outlet not working; Power button not pressed. | Ensure the power cord is securely plugged into a functional outlet. Press the power button. Check the circuit breaker. |
| Towel rack is not heating. | Overheat protection activated; Temperature setting too low; Unit is off. | Allow the unit to cool down if overheat protection is active. Increase the temperature setting. Ensure the unit is powered on. |
| LED display is not working. | Unit is off; Electrical issue. | Ensure the unit is powered on. If the unit is on but the display is off, contact customer support. |
| Unit shuts off unexpectedly. | Timer expired; Overheat protection activated. | Check the timer setting. If the unit feels hot, it may have activated overheat protection; allow it to cool. |
If the problem persists after attempting these solutions, please contact COSTWAY customer support.
Specifications
| Model Number | 00005-BK-CYES |
| Color | Black |
| Material | Stainless Steel |
| Overall Dimensions (L x W x H) | 24" x 18" x 39" |
| Net Weight | 17 lbs |
| Rated Power | 154W |
| Voltage | 120V/ 60Hz |
| Power Line Length | 49.5" |
| Heating Bars | 8 |
| Temperature Control | 7 levels (86℉ to 140℉) |
| Timer Control | 8 levels (1 hour to 8 hours) |

Image: A technical drawing illustrating the precise dimensions of the towel rack, including length, width, and height for both installation types.
Warranty and Support
COSTWAY products are designed for quality and reliability. For warranty information, product support, or to purchase replacement parts, please contact COSTWAY customer service.
Customer Service:
- Visit the official COSTWAY website for contact details.
- Refer to your purchase documentation for specific warranty terms.
Please have your model number (00005-BK-CYES) and purchase date available when contacting support.
Ask a question about this manual
Ask about setup, troubleshooting, compatibility, parts, safety, or missing instructions. Manuals+ will review the question and use this page’s manual context to help answer it.