Quad Lock 12V-24V Waterproof Wireless Charging Head (Model QLH-HW-WCH-2) Instruction Manual

1. Product Overview

The Quad Lock 12V-24V Waterproof Wireless Charging Head is designed to provide convenient and secure wireless charging for your smartphone on motorcycles and other powersports vehicles. This device integrates seamlessly with existing Quad Lock Motorcycle Mounts & Accessories and Quad Lock 360 products (not included), offering a robust solution for keeping your device powered during rides.

• Wireless Charging: Delivers up to 15W of fast wireless charging to compatible smartphones.
• Dual-Stage Lock: Features a patented dual-stage locking mechanism to securely hold your phone in place, preventing accidental detachment during vibrations or impacts.
• IP67 Water-Resistant: Engineered to withstand various weather conditions, ensuring reliable performance even in rain.
• Hardwired Connection: Requires a direct hardwired connection to a 12V-24V power source for continuous operation.

Image: The Quad Lock Wireless Charging Head securely mounted on a motorcycle handlebar, with a smartphone attached and ready for use.

2. Setup and Installation

Installation of the Quad Lock Wireless Charging Head involves hardwiring to your vehicle's electrical system. It is recommended that installation be performed by a qualified technician if you are unfamiliar with vehicle electrical systems.

2.1 What's Included

• 1 x Quad Lock 12V-24V Waterproof Wireless Charging Head
• 1 x 1.5m hardwired cable with fly leads

2.2 Hardwiring Instructions

1. Identify Power Source: Locate a suitable 12V-24V DC power source on your motorcycle or vehicle. This should be a switched power source that turns off with the ignition to prevent battery drain.
2. Connect Wires: Connect the red wire (positive) from the charging head's cable to the positive terminal of your chosen power source. Connect the black wire (negative/ground) to a suitable ground point on the vehicle chassis or battery negative terminal.
3. Fuse Installation: It is highly recommended to install an inline fuse (not included, typically 3A) on the positive wire close to the power source to protect the circuit.
4. Secure Wiring: Route and secure the cable away from moving parts, heat sources, and sharp edges using cable ties or similar fasteners. Ensure connections are tight and insulated.
5. Mounting: Attach the Wireless Charging Head to a compatible Quad Lock mount (e.g., handlebar mount, mirror mount, or 360 base, sold separately) according to the mount's specific instructions.

Image: A visual representation of the hardwiring process, connecting the charging head's cable to a vehicle's 12V-24V power source.

3. Operating Instructions

Once installed, operating the Quad Lock Wireless Charging Head is straightforward.

3.1 Attaching Your Smartphone

1. Ensure your smartphone is equipped with a compatible Quad Lock Case or Universal Adaptor.
2. Align your phone with the Quad Lock Wireless Charging Head, ensuring the Quad Lock interface on your phone case is centered over the charging head.
3. Press your phone firmly onto the charging head and twist until you hear a distinct "click." This indicates the dual-stage lock has engaged, securing your phone.

Image: A user attaching a smartphone to the Quad Lock Wireless Charging Head, demonstrating the secure locking mechanism.

3.2 Wireless Charging

Once your phone is securely attached and the charging head is powered, wireless charging will commence automatically. The charging head supports fast wireless charging up to 15W, depending on your phone's capabilities and power source stability.

Image: A smartphone actively charging while mounted on the Quad Lock Wireless Charging Head, indicating power delivery.

3.3 Detaching Your Smartphone

To remove your phone, press down on the blue or red lever (depending on your Quad Lock case/adaptor) and twist your phone to unlock it from the charging head.

4. Maintenance

The Quad Lock Wireless Charging Head is designed for durability and minimal maintenance.

• Cleaning: Wipe the charging head with a damp cloth to remove dirt or dust. Avoid using harsh chemicals or abrasive cleaners.
• Water Resistance: The IP67 rating ensures protection against dust and temporary immersion in water. While designed to be waterproof, avoid prolonged submersion or high-pressure water jets.
• Cable Inspection: Periodically inspect the hardwired cable for any signs of wear, fraying, or damage. Ensure all connections remain secure.

Image: A smartphone protected by a Quad Lock Poncho, demonstrating the water-resistant capabilities relevant to the IP67 rating of the charging head.

5. Troubleshooting

If you encounter issues with your Quad Lock Wireless Charging Head, refer to the following common solutions:

• No Charging:
  • Verify the hardwired connection to the 12V-24V power source is secure and receiving power.
  • Check the inline fuse (if installed) for continuity.
  • Ensure your smartphone is properly aligned and securely locked onto the charging head.
  • Confirm your phone case is compatible with wireless charging and does not contain metal objects that could interfere.
• Slow Charging:
  • Ensure the vehicle's power source is stable and providing adequate voltage (12V-24V).
  • Some phone cases can reduce charging efficiency; try charging without the case if possible to diagnose.
  • High ambient temperatures can sometimes reduce charging speed to protect the device.
• Phone Not Securing:
  • Ensure the Quad Lock interface on your phone case is clean and free of debris.
  • Apply firm pressure and twist until the dual-stage lock audibly clicks into place.

6. Specifications

7. Warranty Information

This Quad Lock product is covered by a 1-year warranty from the date of purchase. The warranty covers manufacturing defects and faults under normal use. It does not cover damage caused by misuse, accidents, unauthorized modifications, or normal wear and tear. Please retain your proof of purchase for warranty claims.

8. Support

For further assistance, technical support, or warranty inquiries, please visit the official Quad Lock website or contact their customer service department. You can also find additional resources and FAQs on the Quad Lock Store on Amazon.