VIVOHOME VH1368CA
VIVOHOME 120W 2700GPH Submersible Water Pump Instruction Manual
Model: VH1368CA | Brand: VIVOHOME
Introduction
Thank you for choosing the VIVOHOME 120W 2700GPH Submersible Water Pump. This pump is designed for efficient water circulation in various applications, including koi ponds, fish tanks, fountains, waterfalls, and irrigation systems. Its robust construction and thoughtful features ensure reliable and long-lasting performance. Please read this manual thoroughly before installation and operation to ensure safe and proper use.
Safety Information
- Always disconnect the power supply before handling, installing, or performing maintenance on the pump.
- Ensure the power outlet is properly grounded and protected by a Ground Fault Circuit Interrupter (GFCI).
- Do not operate the pump dry. Ensure it is fully submerged in water or properly connected to water pipes for land use before turning it on.
- Keep children and pets away from the pump and water feature during operation.
- Do not lift the pump by its power cord. Use the integrated handle or a sturdy rope.
- The pump is designed for water temperatures between 32°F (0°C) and 95°F (35°C).
- In case of damage to the power cord or pump housing, discontinue use immediately and contact customer support.
Components Included
The VIVOHOME Submersible Water Pump package includes the following items:
- Submersible Water Pump Unit
- Manual x 1
- Barrier Bag x 1
- Nozzle x 2 (for different water pipe sizes)
- Stainless Steel Clamp x 2
- Suction Cup x 4

Image: All components included with the VIVOHOME Submersible Water Pump.
Setup Instructions
1. Attaching Suction Cups
The pump comes with four rubber suction cups to ensure stable adhesion and reduce resonance noise. Attach these suction cups to the designated slots on the bottom of the pump's base. The base is rotatable, allowing for flexible positioning.

Image: Attaching the rubber suction cups to the pump's base.
Video: Demonstrates how to attach the suction cups to the pump and rotate the base for optimal positioning (0:04-0:19).
2. Connecting Nozzles and Hose
Select the appropriate nozzle for your water pipe size. The package includes two nozzles for different pipe diameters. Securely attach the chosen nozzle to the pump's outlet. If using a hose, connect it to the nozzle and use the provided stainless steel clamps to fasten it tightly, preventing leaks.

Image: Connecting a hose to the pump's nozzle.
Video: Shows the process of connecting a hose to the pump's nozzle (0:27-0:34).
3. Using the Nylon Filter Mesh Bag
For optimal performance and reduced maintenance, place the pump inside the provided nylon filter mesh bag. This bag helps prevent larger debris from entering the pump, protecting its internal components.

Image: Placing the pump into the nylon filter mesh bag.
Video: Demonstrates how to place the pump into the nylon filter mesh bag and secure it (0:35-0:50).
4. Placement and Submersion
The VIVOHOME pump is designed for both submersible and land use. For submersible use, ensure the pump is fully immersed in water. For land use, connect it to water pipes as needed. The 20-foot power cable provides ample reach for diverse operational needs.

Image: Illustration of submersible and land pump setup.
Video: Shows the pump being lowered into water for submersible operation (0:51-0:56).
Operating Instructions
Powering On/Off
Once the pump is correctly installed and submerged (or connected for land use), plug the power cable into a suitable grounded electrical outlet. The pump will begin operating immediately. To turn off, simply unplug the power cable.
Adjustable Directional Nozzle
The pump features a nozzle that can be rotated steplessly within a 180-degree range. This allows you to adjust the direction of the water flow to meet your specific needs for fountains, waterfalls, or irrigation.

Image: Demonstrates the 180-degree adjustable nozzle.
Video: Shows the adjustable directional nozzle rotating (0:24-0:26).
Performance
This pump is equipped with a high-quality copper wire motor and advanced magnetic drive motor technology, ensuring exceptional performance and energy conservation. With a power rating of 120W, it achieves a maximum lift height of 15 feet and a flow rate of 2700 GPH (Gallons Per Hour).

Image: VIVOHOME pump performance metrics.
Maintenance
Regular maintenance ensures the longevity and efficient operation of your VIVOHOME water pump.
Cleaning the Pump and Filter Bag
The nylon filter mesh bag and the pump's inlet filter cover work together to provide double filtration, keeping large debris out. Periodically remove the pump from the water and clean the mesh bag and the pump's filter cover to prevent clogging and maintain optimal flow. Rinse with clean water.
Overload Protection
The pump incorporates overload protection. If the motor temperature reaches 221°F (105°C), the pump will automatically shut down to enhance safety and prevent damage. If this occurs, disconnect the power, allow the pump to cool down, and check for any obstructions or issues before restarting.
Winterization
In freezing temperatures, remove the pump from the water to prevent ice damage. Clean the pump thoroughly and store it in a dry, frost-free location.
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Pump does not run | No power supply; Clogged impeller; Overload protection activated. | Check power connection and GFCI; Clean impeller and inlet; Allow pump to cool and check for obstructions. |
| Low water flow | Clogged filter bag or inlet; Kinked or obstructed hose; Insufficient water level. | Clean filter bag and inlet; Straighten hose; Ensure adequate water level. |
| Excessive noise/vibration | Debris in impeller; Pump not stable; Air in pump. | Clean impeller; Ensure suction cups are firmly attached; Submerge pump fully and allow air to escape. |
| Pump stops intermittently | Overload protection; Low water level. | Check for overheating/obstructions and allow to cool; Ensure sufficient water level. |
Specifications

Image: Detailed specifications of the VIVOHOME Submersible Water Pump.
| Feature | Detail |
|---|---|
| Brand | VIVOHOME |
| Model Number | VH1368CA |
| Power | 120 Watts |
| Voltage | 120 Volts (AC) |
| Maximum Flow Rate | 2700 GPH (10206 Liters Per Hour) |
| Maximum Lifting Height | 15 Feet |
| Product Dimensions | 8.5"L x 4.6"W x 5"H |
| Item Weight | 6.6 Pounds |
| Material | Acrylonitrile Butadiene Styrene (ABS) |
| Power Cord Length | 20 FT |
| Water Resistance | IPX8 |
Warranty and Support
VIVOHOME products are manufactured to high-quality standards. For specific warranty details and terms, please refer to the warranty card included with your purchase or visit the official VIVOHOME website. If you encounter any issues or have questions regarding your submersible water pump, please contact VIVOHOME customer support for assistance. Ensure you have your model number (VH1368CA) and purchase information ready when contacting support.
You can visit the VIVOHOME Store for more information: VIVOHOME Store