Yealink SIP-T34W WiFi IP Phone User Manual

1. Product Overview

The Yealink SIP-T34W is an entry-level color screen IP phone designed for high performance in office environments. It supports up to 4 VoIP accounts and features a 2.4-inch color display. This section provides an overview of the phone's components and basic features.

Figure 1: Yealink SIP-T34W IP Phone. This image shows the complete phone unit, including the handset on the left, the color display screen in the upper right, and the numeric keypad and navigation buttons below the screen.

Key Features:

• PoE Support: Power over Ethernet capability (Power Adapter Not Included).
• Built-in Dual-Band Wi-Fi: Supports 2.4G/5G (802.11a/b/g/n/ac) for wireless connectivity.
• USB 2.0 Port: For connecting wired USB headsets or Bluetooth headsets via Yealink BT50/BT51A adapters.
• 2.4-inch Color Display: 320 x 240-pixel display with backlight for clear visuals.
• Multiple SIP Accounts: Supports up to 4 SIP accounts.
• Local 5-way Conferencing: Facilitates multi-party calls.
• EHS Wireless Headset Support: Compatible with Yealink EHS wireless headsets.
• Adjustable Stand: Stand with 2 adjustable angles for ergonomic use.
• Wall Mountable: Option for wall mounting.
• Handset with Hall Switch: Ensures reliable on-hook/off-hook detection.

2. Setup and Installation

2.1 Package Contents

Before beginning installation, verify that all items are present in the package:

• Yealink SIP-T34W IP Phone Unit
• Handset with Handset Cord
• Ethernet Cable (CAT5E UTP Cable)
• Stand
• Quick Start Guide

Note: A power adapter is not included. If PoE is not available, a separate 5V/600mA power adapter is required.

2.2 Physical Installation

1. Attach the Stand: Align the stand with the slots on the back of the phone unit and push until it clicks into place. The stand offers two adjustable angles.
2. Connect the Handset: Plug one end of the handset cord into the handset port on the phone unit (marked with a handset icon) and the other end into the handset.
3. Connect to Network and Power:
   • Using PoE (Power over Ethernet): Connect one end of the Ethernet cable to the Internet port (marked with INTERNET) on the phone and the other end to a PoE-enabled switch or hub.
   • Using a Power Adapter (not included): Connect one end of the Ethernet cable to the Internet port on the phone and the other end to your network switch/router. Then, connect a compatible 5V/600mA power adapter (not included) to the power port on the phone and to a power outlet.
4. Connect to PC (Optional): If you wish to connect a PC through the phone, connect an Ethernet cable from the PC port (marked with PC) on the phone to your computer's Ethernet port.

Once connected, the phone will power on and begin its boot sequence. The display will show the Yealink logo and then proceed to the main screen.

3. Operating Instructions

3.1 Basic Call Functions

• Making a Call:
  1. Pick up the handset, press the Speakerphone button, or press a Line key.
  2. Enter the phone number using the keypad.
  3. Press the Dial soft key or the # key.
• Answering a Call: Pick up the handset, press the Speakerphone button, or press the Answer soft key.
• Ending a Call: Hang up the handset, press the Speakerphone button, or press the End Call soft key.
• Hold/Resume: During a call, press the Hold soft key. To resume, press the Resume soft key.
• Mute/Unmute: During a call, press the Mute button to mute your microphone. Press again to unmute.
• Call Transfer: During a call, press the Transfer soft key, dial the new number, and then press Transfer again (for blind transfer) or wait for the other party to answer before pressing Transfer (for attended transfer).

3.2 Advanced Features

• Conferencing: During a call, press the Conf soft key, dial the number of the third party, and then press Conf again to join all parties.
• Do Not Disturb (DND): Press the DND soft key to activate or deactivate Do Not Disturb mode. When active, incoming calls will be redirected to voicemail or busy tone.
• Voicemail: Press the Voicemail button (envelope icon) to access your voicemail messages. Follow the voice prompts.
• Call History: Press the History soft key to view a list of dialed, received, missed, and forwarded calls.

3.3 Wi-Fi Connectivity

The SIP-T34W features built-in dual-band Wi-Fi. To connect to a wireless network:

1. Press the Menu soft key.
2. Navigate to Basic Settings > Wi-Fi.
3. Enable Wi-Fi if it is not already enabled.
4. Select your desired Wi-Fi network from the list of available networks.
5. Enter the Wi-Fi password if prompted and press Connect.

4. Maintenance

4.1 Cleaning the Phone

To maintain the appearance and functionality of your phone, follow these cleaning guidelines:

• Always disconnect the phone from power before cleaning.
• Use a soft, dry, lint-free cloth to wipe the phone's surface.
• For stubborn marks, slightly dampen the cloth with water. Avoid using harsh chemicals, abrasive cleaners, or aerosol sprays directly on the phone.
• Do not allow liquids to enter any openings.

4.2 Firmware Updates

Periodically, Yealink may release firmware updates to improve performance, add features, or address issues. Consult your system administrator or Yealink's official support website for information on available updates and instructions on how to apply them.

5. Troubleshooting

This section addresses common issues you might encounter with your SIP-T34W IP Phone.

If the problem persists after attempting these solutions, please contact your system administrator or Yealink technical support.

6. Specifications

Detailed technical specifications for the Yealink SIP-T34W IP Phone:

7. Warranty and Support

7.1 Product Warranty

Yealink products are typically covered by a limited warranty against defects in materials and workmanship. The specific warranty period and terms may vary by region and retailer. Please refer to the warranty card included with your product or visit the official Yealink website for detailed warranty information.

7.2 Technical Support

For technical assistance, troubleshooting beyond this manual, or inquiries regarding your Yealink SIP-T34W IP Phone, please contact Yealink's customer support or your authorized reseller. Support resources, including FAQs, firmware downloads, and contact information, are available on the official Yealink support website.

Please have your product model number (SIP-T34W) and serial number ready when contacting support.