HEI LIANG K10

HEI LIANG Smart Door Knob with Keypad User Manual

Model: K10

Introduction

Thank you for choosing the HEI LIANG Smart Door Knob with Keypad. This manual provides detailed instructions for the installation, operation, maintenance, and troubleshooting of your new smart lock. Please read this manual thoroughly before installation and keep it for future reference to ensure proper use and optimal performance.

HEI LIANG Smart Door Knob with Keypad, showing the front and back of the matte black knob with a keypad and fingerprint sensor, and a smartphone displaying the lock's app interface.

Figure 1: HEI LIANG Smart Door Knob with Keypad (Model K10)

Safety Information

Please observe the following safety precautions to prevent damage to the product or injury to yourself and others:

  • Do not attempt to disassemble or modify the lock. This may cause damage and void the warranty.
  • Use only the specified battery type (if applicable) and ensure correct polarity during installation.
  • Keep the keypad clean and dry. Avoid exposing the lock to extreme temperatures or direct water spray.
  • Change default passcodes immediately after installation to enhance security.
  • Ensure all components are securely fastened during installation to prevent loosening.

Package Contents

Verify that all components are present in the package before beginning installation:

  • Smart Door Knob (Exterior Assembly)
  • Smart Door Knob (Interior Assembly)
  • Latch Bolt
  • Strike Plate
  • Mounting Screws
  • Keys (2)
  • Installation Template
  • User Manual (this document)

Installation Guide

Tools Required:

  • Phillips Head Screwdriver
  • Measuring Tape
  • Pencil
  • Drill (optional, for new door installations)

Step-by-Step Installation:

  1. Prepare the Door: Ensure your door has the correct bore holes (typically 2-1/8 inches for the knob and 1 inch for the latch). Adjust the latch backset if necessary (2-3/8 inches or 2-3/4 inches).
  2. Install the Latch Bolt: Insert the latch bolt into the door edge, ensuring the "UP" arrow (if present) faces upwards. Secure it with screws.
  3. Install Exterior Assembly: Feed the cable and spindle through the latch bolt hole from the exterior side of the door. Ensure the exterior knob is flush against the door.
  4. Install Interior Mounting Plate: Align the interior mounting plate over the spindle and cable, securing it to the exterior assembly with screws.
  5. Connect Interior Assembly: Connect the cable from the exterior assembly to the interior assembly. Carefully tuck the excess cable into the door.
  6. Install Interior Assembly: Place the interior knob assembly onto the mounting plate, aligning the screw holes. Secure it with the remaining screws.
  7. Install Strike Plate: Install the strike plate on the door frame, aligning it with the latch bolt.
  8. Test Operation: Test the mechanical operation of the knob by turning it. Ensure the latch retracts smoothly.
  9. Install Batteries: Open the battery cover on the interior assembly and insert 4 AAA batteries (not included), observing polarity.
  10. Initial Setup: Follow the instructions in the "Operation" section to set up your initial user codes and connect to the app.

Operation

Keypad Operation:

  • Unlock: Enter your 4-8 digit user code followed by the '#' key. The lock will beep and unlock.
  • Lock: Press any key on the keypad for 2 seconds, or simply wait for auto-lock if enabled.
  • Add User Code: Refer to the app instructions for adding new user codes.

Fingerprint Access:

  • Enroll Fingerprint: Use the mobile app to enroll new fingerprints. Follow the on-screen prompts for multiple scans of the same finger.
  • Unlock: Place your enrolled finger firmly on the fingerprint sensor. The lock will beep and unlock if the fingerprint is recognized.

App Control:

The HEI LIANG Smart Door Knob can be controlled via a dedicated mobile application. Download the app from your smartphone's app store (search for "HEI LIANG Smart Lock" or scan the QR code provided in the quick start guide).

Smartphone screen showing the smart lock app interface with options for 'Lock Status', 'Member Management', 'Smart Scenes', and 'Settings'. Below are icons for 'Auto-Lock', 'Unlock Record', 'User Management', and 'Smart Notifications'.

Figure 2: Smart Lock App Interface

  • Pairing: Follow the in-app instructions to pair your lock with your smartphone via Bluetooth.
  • Remote Unlock/Lock: Use the app to remotely lock or unlock your door (requires Bluetooth range or a compatible gateway for Wi-Fi control, if supported).
  • User Management: Add, modify, or delete user codes and fingerprints. Set temporary or scheduled access.
  • Unlock Records: View a history of lock and unlock events.
  • Settings: Configure auto-lock duration, volume, and other lock parameters.

Maintenance

Cleaning:

Wipe the lock surface with a soft, damp cloth. Do not use abrasive cleaners, solvents, or harsh chemicals, as these can damage the finish and electronic components.

Battery Replacement:

The lock will provide a low battery warning (e.g., indicator light, audible beep). Replace all four AAA batteries promptly to ensure continuous operation. Always use new, high-quality alkaline batteries.

  1. Locate the battery cover on the interior assembly.
  2. Remove the cover.
  3. Remove the old batteries and dispose of them properly.
  4. Insert four new AAA batteries, ensuring correct polarity (+/-).
  5. Replace the battery cover.

Troubleshooting

ProblemPossible CauseSolution
Lock does not respond to keypad/fingerprint.Low batteries; incorrect code/fingerprint; system error.Replace batteries; re-enter code/re-scan finger; try mechanical key; reset lock (refer to app/manual for reset procedure).
Lock is difficult to turn or latch.Misalignment of latch/strike plate; loose screws.Check alignment of latch and strike plate; tighten all mounting screws.
App cannot connect to the lock.Bluetooth off; app not updated; lock not in pairing mode; distance too far.Ensure Bluetooth is on; update app; bring phone closer; re-initiate pairing mode on lock.
Lock beeps continuously.Low battery warning; error code.Replace batteries; consult manual for specific error beep patterns.

Specifications

FeatureDetail
BrandHEI LIANG
Model NumberK10
ColorMatte Black
Product Dimensions3"L x 3"W
Lock TypeKeypad Lock
Special FeaturesKeyless, Easy to Install, Fingerprint, App Control
Power Source4 x AAA Batteries (not included)
Included ComponentsLock And Key

Warranty and Support

For warranty information or technical support, please contact HEI LIANG customer service. Refer to the product packaging or the official HEI LIANG website for contact details.

Website: HEI LIANG Official Store on Amazon

© 2023 HEI LIANG. All rights reserved.

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