R.W.FLAME SM1804
R.W.FLAME Electric Fireplace Mantel User Manual
Model: SM1804-PEARLWHITE
Introduction
Thank you for purchasing the R.W.FLAME Electric Fireplace Mantel. This manual provides essential information for the safe assembly, operation, and maintenance of your new electric fireplace. Please read all instructions carefully before use and retain this manual for future reference.
Important Safety Information
WARNING: To reduce the risk of fire, electric shock, or injury, observe the following:
- Read all instructions before using this heater.
- This heater is hot when in use. To avoid burns, do not let bare skin touch hot surfaces.
- Keep combustible materials, such as furniture, pillows, bedding, papers, clothes, and curtains at least 3 feet (0.9 m) from the front of the heater and keep them away from the sides and rear.
- Extreme caution is necessary when any heater is used by or near children or invalids and whenever the heater is left operating and unattended.
- Do not operate any heater with a damaged cord or plug or after the heater malfunctions, has been dropped or damaged in any manner.
- Do not use outdoors.
- Never locate heater where it may fall into a bathtub or other water container.
- Do not run cord under carpeting. Do not cover cord with throw rugs, runners, or similar coverings. Arrange cord away from traffic area and where it will not be tripped over.
- To disconnect heater, turn controls to off, then remove plug from outlet.
- Connect to properly grounded outlets only.
- Do not insert or allow foreign objects to enter any ventilation or exhaust opening as this may cause an electric shock or fire, or damage the heater.
- To prevent a possible fire, do not block air intakes or exhaust in any manner. Do not use on soft surfaces, like a bed, where openings may become blocked.
- This heater has hot and arcing or sparking parts inside. Do not use it in areas where gasoline, paint, or flammable vapors or liquids are used or stored.
- Use this heater only as described in this manual. Any other use not recommended by the manufacturer may cause fire, electric shock, or injury to persons.
- Always plug heaters directly into a wall outlet/receptacle. Never use with an extension cord or relocatable power tap (outlet/power strip).
- This fireplace mantel is designed for indoor use only.
- The product is shipped in two packages. Ensure both packages are received before beginning assembly.
Package Contents
Before assembly, verify that all components are present and undamaged. If any parts are missing or damaged, do not attempt to assemble the product. Contact customer service for assistance.

Image: The R.W.FLAME Electric Fireplace Mantel is shipped in two separate packages (Box A and Box B), which may arrive at different times.
- Electric Fireplace Insert
- Wooden Mantel Surround Components
- Remote Control
- Assembly Hardware (screws, dowels, cam locks, etc.)
- Instruction Manual
Product Specifications
| Brand | R.W.FLAME |
| Model Name | SM1804-PEARLWHITE |
| Product Dimensions | 36" (W) x 34" (H) x 12.6" (D) |
| Power Source | Corded Electric |
| Material | Wooden Surround, Glass Firebox |
| Installation Type | Freestanding |
| Heat Output Settings | 750W / 1500W |
| Heating Coverage | Up to 400 sq. ft. |
| Noise Level | Approximately 36 dB |
| Special Features | Adjustable LED Flame, Remote Control, Overheating Protection |
| Item Weight | 40 Pounds |

Image: Product dimensions for the R.W.FLAME Electric Fireplace Mantel.
Assembly and Setup
Tools Required: Phillips head screwdriver, flat head screwdriver (optional).
- Unpack Components: Carefully remove all parts from the packaging. Place them on a soft, clean surface to prevent scratches.
- Identify Parts: Refer to the parts list in your included manual to identify each component of the mantel surround and the fireplace insert.
- Assemble Mantel Base: Attach the side panels to the base panel using the provided hardware (e.g., cam locks and dowels). Ensure all connections are secure but do not overtighten until the entire unit is assembled to allow for minor adjustments.
- Attach Top Panel: Secure the top mantel panel to the assembled side and base structure.
- Insert Fireplace: Carefully slide the electric fireplace insert into the opening of the assembled mantel. Ensure it fits snugly and is centered.
- Secure Fireplace Insert: Use the provided screws to secure the fireplace insert to the mantel structure.
- Final Tightening: Once all components are in place and aligned, gently tighten all screws and cam locks.
- Placement: Position the assembled fireplace on a flat, stable surface, away from combustible materials and in a location with a grounded electrical outlet.
Note: The manufacturer uses high-hardness solid wood board for the mantel, designed for durability.

Image: R.W.FLAME uses high-hardness solid wood board for durability.
Operating Instructions
The R.W.FLAME Electric Fireplace Mantel can be operated using the control panel on the unit or the included remote control.
Remote Control Operation

Image: Remote control for adjusting flame and heat settings.
The remote control allows you to adjust various settings from a distance of up to 5 meters (16 feet).
- Power Button: Turns the fireplace on or off.
- Heat Settings: Toggle between 750W (low heat) and 1500W (high heat) modes.
- Flame Brightness: Adjust the intensity of the LED flame effect (7 levels available).
- Flame Color: Change the color of the flame (if applicable, refer to specific model features).
- Timer: Set an automatic shut-off timer (refer to the full manual for specific timer intervals).
Heating Function

Image: The fireplace offers two heating modes: 750W and 1500W.
- The fireplace offers two heating modes: 750W for lower heat and 1500W for higher heat.
- Select the desired heating mode based on room temperature and personal comfort.
- The heater is designed to warm areas up to 400 sq. ft.
- The unit operates with low noise (approximately 36 dB) to maintain a peaceful environment.

Image: The fireplace operates quietly, with noise levels as low as 36 decibels.
Flame Effect
- The LED flame effect can be used independently of the heating function.
- Adjust the flame brightness to your preference using the remote control.
- The realistic dancing flames provide an aesthetic ambiance.

Image: The R.W.FLAME electric fireplace displaying its realistic LED flame effect.
Maintenance
Regular maintenance ensures the longevity and optimal performance of your electric fireplace.
- Cleaning:
- Always disconnect power before cleaning.
- Wipe the mantel surface with a soft, damp cloth. Do not use abrasive cleaners or solvents.
- Gently clean the glass front of the fireplace insert with a soft cloth. Avoid spraying cleaners directly onto the glass.
- Periodically vacuum the air intake and exhaust vents to prevent dust buildup.
- Storage: If storing the unit for an extended period, unplug it and cover it to protect against dust and moisture.
- Cord Inspection: Regularly inspect the power cord for any signs of damage. If damaged, discontinue use and contact customer service.
Troubleshooting
If you experience issues with your electric fireplace, refer to the following common problems and solutions:
| Problem | Possible Cause | Solution |
|---|---|---|
| Fireplace does not turn on. | No power, tripped circuit breaker, unit off. | Ensure unit is plugged into a grounded outlet. Check household circuit breaker. Press power button on unit or remote. |
| No heat output. | Heater function not activated, overheating protection engaged. | Activate heater function via control panel or remote. Unplug unit, wait 10-15 minutes for it to cool, then plug back in. Ensure vents are not blocked. |
| Flame effect not working. | Flame function off, LED bulb issue. | Activate flame function via control panel or remote. If problem persists, contact customer service. |
| Remote control not working. | Dead batteries, obstruction, out of range. | Replace batteries. Remove any obstructions between remote and unit. Ensure you are within 5 meters of the unit. |
| Unusual noise. | Dust in fan, loose component. | Unplug unit and gently vacuum vents. If noise persists or is severe, discontinue use and contact customer service. |
Warranty and Customer Support
This R.W.FLAME Electric Fireplace Mantel comes with a one-year quality assurance warranty from the date of purchase.
For warranty claims, technical support, or missing/damaged parts, please contact R.W.FLAME customer service. Please have your model number (SM1804-PEARLWHITE) and proof of purchase available.
Contact information can typically be found on the product packaging or the official R.W.FLAME website.
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