EPOS Impact 1060 ANC Wireless Headset UC Instruction Manual

Introduction

The EPOS Impact 1060 ANC Wireless Headset UC is designed to provide clear audio communication and reduce cognitive fatigue in various professional environments. Featuring Active Noise Cancellation (ANC) and EPOS BrainAdapt™ technology, this headset is optimized for video conferencing, remote work, and focused tasks. This manual provides essential information for setting up, operating, maintaining, and troubleshooting your headset.

Image: The EPOS Impact 1060 ANC Wireless Headset, shown with its microphone boom extended, alongside a Global Teck microfiber cleaning cloth.

What's in the Box

Verify that all items are present in your package:

• EPOS IMPACT 1060 ANC Stereo Headphones with Noise Cancelling Mic (UC Version)
• EPOS Bluetooth USB dongle (BTD 800a)
• EPOS USB-C Cable (1.2m)
• EPOS soft carry pouch
• Global Teck Gold Support Plan and Microfiber Cloth

Setup

1. Charging the Headset

Before initial use, fully charge your headset. Connect the supplied EPOS USB-C Cable to the headset's USB-C port and to a power source (e.g., computer USB port or USB wall adapter). A full charge takes approximately 2 hours and provides up to 20 hours of battery life.

2. Connecting via Bluetooth USB Dongle (BTD 800a)

1. Insert the EPOS Bluetooth USB dongle (BTD 800a) into an available USB port on your computer.
2. The dongle will automatically pair with your headset. The LED indicator on both the dongle and headset will show a steady blue light when connected.
3. Ensure the headset is selected as the audio input and output device in your computer's sound settings and communication applications (e.g., Zoom, Microsoft Teams).

Image: The EPOS Impact 1060 headset positioned next to a laptop with the Bluetooth USB dongle inserted, demonstrating wireless connectivity.

3. Connecting via Bluetooth (Direct Pairing)

To connect to other Bluetooth-enabled devices like cellphones or landline desk phones:

1. Put your headset into pairing mode (refer to the headset's specific button combination for pairing, usually holding the power button for several seconds until the LED flashes).
2. On your device, enable Bluetooth and search for new devices.
3. Select "EPOS Impact 1060" from the list of available devices to complete pairing.

The headset supports seamless triple device connectivity, allowing you to switch between up to three paired devices.

Operating Instructions

Headset Controls

The EPOS Impact 1060 features intuitive touch and button controls for media management and call handling. Specific functions may vary slightly depending on the connected device and application.

• Power On/Off: Press and hold the power button.
• Volume Control: Use the dedicated volume buttons or touch controls on the earcup.
• Call Answer/End: Press the call button.
• Mute Microphone: Flip the microphone boom up or use the dedicated mute button.
• Media Play/Pause: Use the media control button.

Active Noise Cancellation (ANC)

The headset features Active Noise Cancellation to reduce ambient noise, helping you focus. Activate or deactivate ANC using the dedicated button on the headset. This feature, combined with EPOS BrainAdapt™ technology, helps mitigate brain fatigue during long periods of use in noisy environments.

Image: An illustration depicting an open office environment where sound waves are actively being cancelled around a user wearing the headset, highlighting the Active Noise Cancellation feature.

TalkThrough Feature

To quickly hear your surroundings without removing the headset, activate the TalkThrough feature. This temporarily lowers audio playback and amplifies ambient sounds through the microphones.

Busylight Indicator

The integrated 360-degree busylight automatically illuminates when you are on a call, signaling to others that you are occupied and should not be disturbed.

EPOS AI™ Microphone Technology

The microphone utilizes EPOS AI™ for industry-leading voice pickup. Its noise-canceling algorithm intelligently identifies and suppresses background noise, ensuring your voice is transmitted with clarity, even in busy environments.

Image: A professional wearing the EPOS headset while engaged in work at a computer, illustrating its use in a business setting.

Maintenance

Cleaning

Regularly clean your headset using the provided microfiber cloth. Gently wipe the earcups, headband, and microphone boom to remove dust and oils. Avoid using harsh chemicals or abrasive materials.

Storage

When not in use, store the headset in the supplied soft carry pouch to protect it from dust and scratches. Avoid placing heavy objects on the headset.

Image: The EPOS Impact 1060 headset resting on a charging stand, demonstrating proper storage and readiness for use. (Note: Charging stand sold separately).

Water Resistance

The EPOS Impact 1060 headset is not water resistant. Avoid exposure to liquids, moisture, and extreme humidity to prevent damage.

Troubleshooting

If you encounter issues with your EPOS Impact 1060 headset, try the following steps:

• No Audio/Poor Audio Quality:
  • Ensure the headset is powered on and fully charged.
  • Verify that the headset is properly paired and connected to your device.
  • Check your device's audio settings to confirm the headset is selected as the default input/output.
  • Restart your device and the headset.
  • Ensure no other Bluetooth devices are causing interference within the 10-meter range.
• Microphone Not Working:
  • Ensure the microphone boom is lowered and not muted.
  • Check microphone settings in your communication application and operating system.
  • Test the microphone with another application or device.
• Headset Not Charging:
  • Verify the USB-C cable is securely connected to both the headset and the power source.
  • Try a different USB port or power adapter.
  • Ensure the power source is active.
• Bluetooth Connectivity Issues:
  • Ensure the headset and device are within the 10-meter Bluetooth range.
  • Unpair and re-pair the headset with your device.
  • Clear Bluetooth device lists on both the headset and the connecting device.

For further assistance, refer to the Global Teck Gold Support Plan documentation or contact customer support.

Specifications

Warranty and Support

This product includes a Global Teck Gold Support Plan. For details regarding warranty coverage, technical assistance, and customer service, please refer to the documentation provided with your Global Teck Gold Support Plan or visit the Global Teck Worldwide website.

For general product information and software updates, visit the official EPOS website.