1. Introduction
This manual provides essential instructions for the safe and efficient operation of your Grizzl-E Smart Level 2 Electric Vehicle (EV) Charger. This 240V / 40A charging station is UL Tested and Certified, Energy Star rated, and designed for both indoor and outdoor use. It features Wi-Fi connectivity for smart charging management via the Grizzl-E Connect app.

Figure 1: Grizzl-E Smart Level 2 EV Charger with NEMA 14-50 plug and accompanying mobile app interface.
2. Safety Information
Always adhere to local electrical codes and safety regulations during installation and operation. Professional installation is recommended for hardwired setups. Ensure the charger is connected to a properly grounded circuit.
- Electrical Safety: The charger is equipped with Over Current, Over Voltage, Under Voltage, Missing Diode, Ground Fault, and Over Temperature Protections. It includes a built-in GFCI.
- Environmental Protection: The NEMA 4X metal enclosure is water-resistant and fire-resistant, suitable for various indoor and outdoor conditions.
- Cable Handling: Avoid driving over the charging cable or exposing it to sharp objects. Ensure the cable is properly stored when not in use.
3. Package Contents
Verify that all items are present in your Grizzl-E Smart Level 2 EV Charger package:
- Grizzl-E Smart Electric Vehicle Charging Station
- 24 Feet Charging Cable with J1772 Connector
- NEMA 14-50 Plug (pre-attached)
- Heavy Duty EasyEvPlug Holster + screws
- Mounting Bracket + screws
- Backplate Cradle + screws
- Pin for securing the charger to the backplate

Figure 2: Included components: charger unit, NEMA 14-50 plug, charging cable, holster, mounting bracket, backplate cradle, and pin.
4. Setup and Installation
4.1 Mounting the Charger
The Grizzl-E charger is designed for easy installation and relocation. Follow these steps to mount the unit:
- Attach the Backplate Cradle to the desired wall surface using the provided screws.
- Attach the Mounting Bracket to the back of the charger unit.
- Join the charger (with mounting bracket) to the wall-mounted backplate cradle and secure it with the provided pin.

Figure 3: Step-by-step guide for mounting the Grizzl-E charger.
4.2 Electrical Connection
The NEMA 14-50 version of the Grizzl-E Smart Charger is designed for plug-and-play operation with a compatible 240V NEMA 14-50 outlet. Ensure your outlet is properly installed and rated for the desired amperage.
Hardwiring Option: While hardwiring is possible, it is more complex and requires specific lugs. Consult a qualified electrician for hardwired installations.
4.3 Adjusting Amperage (DIP Switches)
The Grizzl-E charger allows you to adjust the maximum charging amperage to match your home's electrical capacity. This is done via internal DIP switches. Ensure the charger is disconnected from power before opening the unit.
- Carefully remove the front panel of the charger by unscrewing the four screws.
- Locate the DIP switches on the circuit board.
- Adjust the switches according to the manual's guidelines for your desired amperage (16A, 24A, 32A, or 40A). Match this to your circuit breaker size.
- Securely reattach the front panel.
Video 1: This video demonstrates the process of opening the charger and adjusting the internal DIP switches for amperage settings. (Relevant section: 03:28 - 04:10)
4.4 Wi-Fi Connection and App Setup
The Grizzl-E Smart Charger connects to your home Wi-Fi network for smart features via the Grizzl-E Connect app. The app is available for download on your mobile device.
- Download the Grizzl-E Connect app from your device's app store or by scanning the QR code provided in the product images.
- Follow the in-app instructions to connect your charger to your 2.4 GHz Wi-Fi network.
- Troubleshooting Tip: If you encounter difficulty connecting with one device, try using a different smartphone, tablet, or computer for the initial setup.
Access the Grizzl-E Connect App Portal

Figure 4: Screenshots of the Grizzl-E Connect app, displaying the home page with charging summary and the charging schedule interface.
5. Operating Instructions
5.1 Basic Charging
To begin charging your electric vehicle:
- Ensure the Grizzl-E charger is powered on and connected to your vehicle's charging port.
- The charger will automatically begin charging if no schedule is set, or according to your configured schedule.
- To stop charging, simply disconnect the charging connector from your vehicle.
Video 2: Demonstration of plugging the Grizzl-E charger into an electric vehicle's charging port.
5.2 Using the Grizzl-E Connect App
The app provides comprehensive control and monitoring features:
- Real-time Monitoring: View current amperage, energy consumption (kWh), charging duration, and estimated cost.
- Charging Modes: Choose between 'Charge Now', 'Stop', or 'Scheduled' charging.
- Charging Schedules: Set specific start and end times for charging on weekdays and weekends to take advantage of off-peak electricity rates.
- Charging History: Access detailed records of past charging sessions, including duration and energy consumed.
- Charger Settings: Adjust the price per kWh to accurately track charging costs and set the timezone.

Figure 5: A user interacting with the Grizzl-E Connect app to monitor charging status and history.
6. Maintenance
The Grizzl-E charger is designed for durability and minimal maintenance. Regular checks ensure optimal performance:
- Cleaning: Keep the charger unit and cables clean and free from debris. Use a soft, damp cloth for cleaning. Do not use harsh chemicals or abrasive materials.
- Cable Inspection: Periodically inspect the charging cable and connector for any signs of wear, damage, or fraying. If damage is found, discontinue use and contact customer support.
- Holster Use: Always store the charging connector in its holster when not in use to protect it from environmental elements and physical damage.
7. Troubleshooting
If you encounter issues with your Grizzl-E Smart Charger, refer to the following common solutions:
- Charger Not Powering On: Ensure the NEMA 14-50 plug is fully inserted into the outlet and the circuit breaker is not tripped.
- Wi-Fi Connectivity Issues:
- Confirm your Wi-Fi network is 2.4 GHz. The charger does not support 5 GHz networks.
- Try connecting using a different mobile device or computer for the initial setup.
- Ensure the charger is within range of your Wi-Fi router or consider a Wi-Fi extender.
- Charging Not Initiating: Check the Grizzl-E Connect app for any active schedules that might be preventing immediate charging. Ensure the vehicle's charging port is clean and the connector is fully inserted.
- Reduced Charging Speed: Verify the DIP switch settings inside the charger match your circuit breaker's capacity.
The charger features self-monitoring and recovery functions for minor issues. If problems persist, contact Grizzl-E customer support.
8. Specifications
| Model Number | GRS-14-24-PB |
| Amperage | Adjustable: 16A, 24A, 32A, 40A |
| Voltage | 240 Volts |
| Wattage | Up to 10 KW (at 40A) |
| Connector Type | NEMA 14-50 Plug (Input), J1772 (Output) |
| Cable Length | 24 Feet (Output), 1.75 Feet (Input) |
| Dimensions (Charger Unit) | 10.25 x 6.25 x 3.54 inches |
| Item Weight | 17.03 pounds |
| Enclosure Rating | NEMA 4X (Water-resistant, Fire-resistant) |
| Certifications | UL Tested and Certified, Energy Star Certified |

Figure 6: Detailed dimensions of the Grizzl-E Smart EV Charger.
9. Warranty and Support
Your Grizzl-E Smart Level 2 EV Charger comes with a 3-year Warranty. For any questions, technical assistance, or warranty claims, please contact Grizzl-E customer support. Detailed contact information can be found on the official Grizzl-E website.





