Introduction
Thank you for choosing the GLAHODEN Retractable Garden Hose Reel. This manual provides essential information for the safe and efficient use, installation, and maintenance of your new hose reel. Please read these instructions carefully before use and retain them for future reference.
Important Safety Instructions
Always follow basic safety precautions when using this product to reduce the risk of injury or damage. Failure to follow these instructions may result in property damage or personal injury.
- Ensure the hose reel is securely mounted to a sturdy surface before connecting to a water source.
- Do not attempt to disassemble or repair the hose reel. Contact customer support for assistance.
- Always turn off the water supply and release pressure from the hose before retracting or performing maintenance.
- Keep children and pets away from the hose reel during operation and retraction. The hose retracts with force and can cause injury.
- Do not use the hose reel with hot water or chemicals not intended for garden hose use.
- Inspect the hose and connections regularly for signs of wear, damage, or leaks. Replace damaged components immediately.
Package Contents
Verify that all items are present before beginning installation:
- GLAHODEN Retractable Garden Hose Reel (5/8 in x 100 ft)
- 9-Pattern Spray Nozzle
- Wall Mount Bracket
- Expansion Screws (for mounting)
- Instruction Book (this manual)
- Teflon Tape
- Additional Seals
Setup and Installation
The GLAHODEN Retractable Garden Hose Reel is designed for wall mounting. Follow these steps for secure installation:
- Choose a Mounting Location: Select a sturdy wall or post capable of supporting the weight of the hose reel (approximately 13.52 kg / 30 lbs dry, plus water weight). Ensure the location allows for the 180-degree swivel function and easy access to a water spigot.
- Mount the Bracket: Position the wall mount bracket at the desired height. Mark the drilling points through the holes on the bracket. Drill pilot holes appropriate for your wall material and the provided expansion screws. Securely fasten the bracket to the wall using the expansion screws.
- Attach the Hose Reel: Align the hose reel with the mounted bracket. The quick-release design allows for easy attachment. Ensure the reel is firmly seated on the bracket.
- Connect to Water Supply: Connect the lead-in hose from the reel to your water spigot. Use the provided Teflon tape on the threads to ensure a watertight seal and prevent leaks. Tighten connections firmly by hand, then with pliers if necessary, but do not overtighten.
- Attach Nozzle: Connect the 9-pattern spray nozzle to the end of the main hose.

Operating Instructions
Using your GLAHODEN Retractable Garden Hose Reel is straightforward:
- Extend the Hose: Gently pull the hose out to the desired length. You will hear a clicking sound as the hose locks into place. The precision dual ratchet locking system allows you to stop the hose at any length.
- Watering: Turn on the water supply at the spigot. Use the 9-pattern spray nozzle to select your preferred spray pattern (e.g., mist, jet, fan, shower, rinse, angle, cone, soaker, vertical, flat) for various tasks.
- Retract the Hose: After use, turn off the water supply and release any pressure from the hose by squeezing the nozzle trigger. Give the hose a short, sharp pull (approximately 2-4 inches) to disengage the lock. The self-winding system will then slowly and smoothly retract the hose back into the reel. Guide the hose as it retracts to prevent tangles and ensure proper layering.


Maintenance
Proper maintenance will extend the life of your GLAHODEN Retractable Garden Hose Reel:
- Regular Cleaning: Keep the hose and reel housing clean from dirt and debris. Wipe down the exterior with a damp cloth.
- Hose Inspection: Periodically inspect the hose for kinks, cuts, or abrasions. The burst-resistant hose features a 3-layer PVC + reinforced fiber braid, but extreme conditions can still cause damage.
- Connection Checks: Regularly check all connections for leaks. If leaks occur at the interface, use the provided Teflon tape or replace the seals as needed.
- Winter Storage: Before freezing temperatures, disconnect the hose reel from the water supply. Drain all water from the hose and reel. The quick-release design allows for easy 3-second disassembly from the wall mount for compact indoor storage, protecting it from UV and freeze damage.
- Tangle Prevention: If the hose becomes tangled inside the reel, extend it to its full length and then allow it to retract smoothly while guiding it. This helps the self-layering mechanism correctly coil the hose.


Troubleshooting
If you encounter issues with your hose reel, refer to the following common problems and solutions:
| Problem | Possible Cause | Solution |
|---|---|---|
| Hose does not retract fully or smoothly. | Hose is tangled inside the reel; debris in the retraction mechanism; hose is still pressurized. | Extend the hose to its full length, then allow it to retract slowly while guiding it. Ensure the water supply is off and pressure is released before retraction. Check for any visible obstructions. |
| Water leaks from connections. | Loose connection; worn or missing O-ring/seal; damaged threads. | Tighten all connections. Apply Teflon tape to threads. Replace O-rings or seals if damaged. |
| Hose does not lock at desired length. | Debris in the locking mechanism; mechanism malfunction. | Gently pull and release the hose several times to clear any debris. If the issue persists, contact customer support. |
| Reduced water pressure from nozzle. | Partially closed spigot; kink in the hose; clogged nozzle. | Ensure spigot is fully open. Check the hose for kinks. Clean the nozzle for any blockages. |
Specifications
| Feature | Detail |
|---|---|
| Brand | GLAHODEN |
| Model Number | NW-J40-2 |
| Hose Length | 100 ft |
| Hose Diameter | 5/8 inches |
| Material | Anti-UV and anti-freeze polymer material |
| Color | Light Gray |
| Item Dimensions (L x W x H) | 21.18 x 10.43 x 16.73 inches |
| Item Weight | 13.52 Kilograms |
| Operation Mode | Automatic |
| Installation Method | Wall Mount |
| Swivel Angle | 180° |
| Nozzle Patterns | 9 (Mist, Jet, Fan, Shower, Rinse, Angle, Cone, Soaker, Vertical, Flat) |
| Burst Pressure | 348 PSI (3X working pressure) |
| Working Pressure | 120 PSI |
Warranty and Support
GLAHODEN provides the following support for your product:
- 24-Month Warranty: Includes free defect replacements.
- Lifetime Technical Support: Assistance with product usage and issues.
- 24/7 Customer Service: Available to answer your questions and provide support.
For warranty claims or technical assistance, please refer to the contact information provided with your purchase or visit the official GLAHODEN website.