Introduction
This manual provides comprehensive instructions for the safe and correct installation, operation, and maintenance of your KOHLER K-27064-BV Occasion Vertical Toilet Tissue Holder. Please read this manual thoroughly before installation and retain it for future reference. The Occasion collection combines classic midcentury style with modern design, offering a functional and elegant addition to your bathroom.
Safety Information
Please observe the following safety precautions to prevent injury or damage to the product:
- Always wear appropriate safety gear, such as safety glasses, during installation.
- Ensure the mounting surface is structurally sound and capable of supporting the product's weight.
- Use only the recommended tools and hardware provided or specified in this manual.
- Keep small parts away from children to prevent choking hazards.
- If you are unsure about any part of the installation process, consult a qualified professional.
Package Contents
Verify that all components are present before beginning installation:
- Occasion Vertical Toilet Tissue Holder assembly
- Mounting hardware (screws, anchors)
- Installation template
- Installation tools (basic wrench/hex key, if applicable)

Image: Front view of the KOHLER K-27064-BV Occasion Vertical Toilet Tissue Holder in Vibrant Brushed Bronze finish.
Setup and Installation
The KOHLER K-27064-BV is designed for wall-mounted installation. Follow these steps carefully:
- Prepare the Installation Area: Choose a suitable location on the wall, ensuring it is clear of electrical wires or plumbing. Use the provided template to mark the desired mounting holes.
- Drill Pilot Holes: Using an appropriate drill bit size for your wall type (e.g., drywall, tile, stud), drill pilot holes at the marked locations. If installing into drywall without a stud, insert the provided wall anchors.
- Attach Mounting Bracket: Secure the mounting bracket to the wall using the screws provided. Ensure the bracket is level and firmly attached.
- Mount the Tissue Holder: Align the toilet tissue holder assembly with the mounting bracket. Secure the holder to the bracket using the set screw(s) or other fastening mechanism, typically located on the underside of the base. Tighten securely but do not overtighten.
- Final Check: Gently tug on the installed holder to ensure it is stable and securely fastened to the wall.

Image: Side view of the KOHLER K-27064-BV Occasion Vertical Toilet Tissue Holder, showing its vertical design.

Image: Top-down view of the KOHLER K-27064-BV Occasion Vertical Toilet Tissue Holder, highlighting the base and vertical post.
Operating Instructions
Using your vertical toilet tissue holder is straightforward:
- Loading Toilet Paper: Slide a standard roll of toilet paper onto the vertical post from the top. The design allows for easy loading and removal.
- Dispensing: Pull the toilet paper from the roll as needed. The vertical orientation provides convenient access.
- Changing Rolls: When a roll is empty, simply lift the cardboard core off the vertical post and slide a new roll into place.
Maintenance
To maintain the finish and functionality of your KOHLER K-27064-BV toilet tissue holder, follow these cleaning guidelines:
- Regular Cleaning: Clean with a soft, damp cloth and mild soap. Rinse thoroughly with water and dry with a soft cloth.
- Avoid Harsh Cleaners: Do not use abrasive cleaners, scouring pads, or chemical cleaners containing ammonia, bleach, acids, or alcohol, as these can damage the finish.
- Prevent Water Spots: Wipe the holder dry after each use to prevent water spots and mineral buildup, especially in hard water areas.
Troubleshooting
If you encounter any issues with your toilet tissue holder, refer to the following common solutions:
| Problem | Possible Cause | Solution |
|---|---|---|
| Holder feels loose on the wall. | Mounting screws or set screw are not tight enough. | Tighten all mounting screws and the set screw. Ensure wall anchors are properly seated if used. |
| Toilet paper roll does not spin freely. | Roll is too wide or obstructed. | Ensure you are using a standard-sized toilet paper roll. Check for any obstructions around the post. |
| Finish appears dull or stained. | Improper cleaning agents or water spots. | Refer to the "Maintenance" section for proper cleaning instructions. Use only mild soap and water. |
Specifications
| Feature | Detail |
|---|---|
| Brand: | Kohler |
| Model Number: | K-27064-BV |
| Material: | Metal |
| Finish Type: | Brushed |
| Color: | Vibrant Brushed Bronze |
| Installation Type: | Wall Mounted |
| Included Components: | Occasion Vertical Toilet Paper Holder |
| Item Dimensions (L x W): | 3.5"L x 5.31"W |
| UPC/GTIN: | 195711051714 |
Warranty and Support
This KOHLER product is covered by the manufacturer's limited warranty. For specific warranty terms and conditions, please refer to the documentation included with your purchase or visit the official Kohler website. For technical support, replacement parts, or further assistance, please contact Kohler customer service:
- Website: www.kohler.com
- Customer Service: Refer to the Kohler website for regional contact information.
When contacting support, please have your model number (K-27064-BV) and proof of purchase readily available.