Introduction
This manual provides detailed instructions for the installation, operation, maintenance, and troubleshooting of your DeerValley Wall Hung Toilet Combo Set, Model DV-1F0069. Please read this manual thoroughly before installation and retain it for future reference. Proper installation and care will ensure optimal performance and longevity of your product.
Package Contents
Your DeerValley Wall Hung Toilet Combo Set is shipped in two separate packages. Please verify that all components listed below are present upon delivery.


If any items are missing or damaged, please contact customer service immediately.
Setup and Installation
The installation of the DeerValley Wall Hung Toilet requires careful attention to detail. It is recommended that installation be performed by a qualified professional. The following video provides a visual guide to the installation process.
Video: Wall Mounted Toilet Installation Demonstration. This video illustrates the step-by-step process for installing the concealed tank carrier system and the wall-hung toilet bowl.
Key Installation Steps:
- Frame Installation: Secure the concealed tank carrier system to the wall and floor, ensuring it is level and at the correct height.
- Pipe Connections: Connect the water supply and waste pipes to the tank system.
- Wall Finishing: Once the frame and plumbing are in place, the wall can be finished (e.g., tiled, drywalled) around the access panel and connection points.
- Toilet Mounting: Attach the toilet bowl to the wall using the provided mounting bolts and ensure a secure connection to the waste and water outlets.
- Actuator Plate: Install the dual flush actuator plate, connecting it to the flush mechanism within the concealed tank.
- Seat Installation: Install the soft-close toilet seat.

Operating Instructions
Your DeerValley Wall Hung Toilet is designed for efficient and quiet operation.
- Dual Flush System: The toilet features a dual flush mechanism to conserve water. Use the smaller button for a partial flush (1.1 gallons) for liquid waste and the larger button for a full flush (1.6 gallons) for solid waste. This system is designed for effective flushing without clogging.
- Soft-Close Seat: The toilet seat is equipped with a soft-close feature. To close the seat, gently push it down. The mechanism will lower the seat and lid slowly and quietly, preventing slamming and reducing noise.
Maintenance
Regular cleaning and maintenance will help preserve the appearance and functionality of your DeerValley toilet.
- Easy Cleaning Design: The one-piece seamless design and fully glazed ceramic surface (inside and out) minimize areas for dirt accumulation, making cleaning straightforward.
- Quick-Release Seat: For thorough cleaning, the toilet seat can be quickly removed by pressing the release buttons located near the hinges. This allows access to all parts of the bowl and seat for easy sanitation.
- Rimless Bowl: The rimless bowl design eliminates hidden areas where germs and dirt can collect, significantly improving hygiene and simplifying cleaning.
- Cleaning Agents: Use mild, non-abrasive cleaners and a soft cloth or sponge. Avoid harsh chemicals, abrasive pads, or strong acids, as these can damage the ceramic glaze and seat finish.


Troubleshooting
If you encounter any issues with your DeerValley Wall Hung Toilet, please refer to the following general advice. For complex problems, it is recommended to contact a qualified plumber or DeerValley customer support.
- Weak Flush: Check if the water supply valve to the concealed tank is fully open. Ensure the flush mechanism inside the tank is properly adjusted according to the installation instructions.
- Continuous Running Water: This often indicates an issue with the fill valve or flush valve inside the concealed tank. Consult the installation manual for adjustment or replacement procedures.
- Leaking: Inspect all connections for tightness. If the leak is from within the concealed tank, access the tank through the actuator plate opening and check seals and components.
- Seat Not Closing Softly: The soft-close mechanism may need adjustment or cleaning. Ensure no debris is obstructing the hinges.
Specifications
| Feature | Specification |
|---|---|
| Model Number | DV-1F0069 |
| Color | White |
| Product Dimensions | 20.28"D x 14.76"W x 13.98"H |
| Material | Ceramic (Toilet), Polypropylene (PP) (Seat) |
| Installation Type | Wall Mounted |
| Shape | Round |
| Item Weight | 73 pounds |
| Flush Type | Dual Flush (1.1 GPF / 1.6 GPF) |
| Included Components | Toilet, Water Tank |

Warranty and Support
DeerValley is committed to providing quality products and excellent customer service.
- 12 Months Warranty: Your DeerValley Wall Hung Toilet Combo Set is covered by a 12-month warranty from the date of purchase. This warranty covers manufacturing defects and ensures peace of mind.
- Customer Support: For any questions, concerns, or warranty claims, please contact DeerValley customer service. Our dedicated team is available to assist you with product inquiries, installation guidance, and troubleshooting. You can reach us through the platform where you purchased the product.