1. Product Overview
The Tiandy TC-C34KS IR Dome Camera is a high-performance surveillance device designed for reliable security monitoring. It features a 4-megapixel sensor capable of capturing video at up to 2560x1440 resolution at 25 frames per second. Constructed with a durable metal and plastic housing, this camera is equipped with a 1/2.7" CMOS sensor and a fixed 2.8mm lens, providing a wide field of view. Its infrared (IR) range extends up to 98.42 feet, ensuring clear night vision. Advanced features include tripwire and perimeter detection, a built-in microphone, and an SD card slot for local storage. The camera supports Power over Ethernet (PoE) and boasts IP66 and IK10 protection ratings, making it suitable for various indoor and outdoor environments.
2. Key Features
- High Resolution: Captures video at up to 2560x1440 resolution at 25fps.
- Durable Construction: Features a robust metal and plastic housing.
- Advanced Sensor: Equipped with a 1/2.7" CMOS sensor for clear imaging.
- Wide Angle Lens: Fixed 2.8mm focus lens provides a broad surveillance area.
- Extended IR Range: Infrared illumination up to 98.42 feet (30 meters) for night vision.
- Smart Analytics: Supports tripwire and perimeter intrusion detection.
- Audio & Storage: Built-in microphone and MicroSD card slot (up to 512 GB) for audio recording and local storage.
- Power over Ethernet (PoE): Simplifies installation by providing power and data over a single cable.
- Environmental Protection: IP66 rated for dust and water resistance, and IK10 rated for vandal resistance.
3. Technical Specifications
| Model Number | TC-C34KS (Item Model Number: TSATIANDY9) |
| Image Sensor | 1/2.7" CMOS |
| Max. Resolution | 2560x1440 (4MP) |
| Frame Rate | Up to 25fps at 2560x1440 (PAL), 24fps at 2560x1440 (NTSC) |
| Lens Type | Fixed, 2.8mm Focus |
| IR Range | Up to 98.42 feet (30 meters) |
| WDR | Digital WDR |
| Image Enhancement | BLC/3D DNR/HLC |
| Audio | Built-in Mic |
| On-board Storage | MicroSD card slot, up to 512 GB |
| Network Interface | 1 RJ45 10M/100M self-adaptive Ethernet port |
| Power Supply | PoE (802.3af) |
| Power Consumption | MAX: 5W (PoE) |
| Protection Rating | IP66 (Dust & Water), IK10 (Vandal) |
| Dimensions (L x W x H) | 4.76 x 4.76 x 3.54 inches (120.9 x 120.9 x 89.9 mm) |
| Weight | 0.88 pounds (0.4 kg) |
| Housing Material | Metal and Plastic |
| Angle Adjustment | Pan 0~330°, Tilt 0~75°, Rotate 0~350° |
Dimensional Drawing
4. Installation and Setup
4.1 Package Contents
Verify that all components are present in the package:
- Tiandy TC-C34KS IR Dome Camera
- Mounting Screws and Wall Plugs
- Quick Start Guide (if included)
- Waterproof Connector Kit (if included)
4.2 Mounting the Camera
- Select Location: Choose a suitable mounting location, considering the desired field of view, lighting conditions, and network cable accessibility.
- Prepare Surface: Use the provided mounting template (if available) or the camera base to mark the drilling points on the wall or ceiling.
- Drill Holes: Drill pilot holes for the mounting screws and insert wall plugs if mounting on masonry.
- Secure Base: Attach the camera base securely to the mounting surface using the screws.
- Adjust Angle: Loosen the adjustment screws to pan, tilt, and rotate the camera lens to the desired viewing angle. Tighten the screws once adjusted.
4.3 Network and Power Connection
- Connect Ethernet Cable: Connect an Ethernet cable from your PoE switch or PoE injector to the camera's RJ45 port. Ensure the connection is secure and waterproof if installed outdoors.
- Power On: The camera will power on automatically once connected to a PoE source. Allow a few minutes for the camera to boot up.
- Initial Access: Use the manufacturer's IP search tool or a web browser to find the camera's IP address on your network. The default IP address or method to find it is usually provided in a separate quick start guide or on the camera's packaging.
- Login: Access the camera's web interface using a web browser. Enter the default username and password (refer to the quick start guide for default credentials). It is highly recommended to change the default password immediately for security reasons.
5. Operating Instructions
This section outlines basic operation and configuration through the camera's web interface.
5.1 Live View
After logging into the web interface, navigate to the "Live View" section to see the real-time video feed from the camera. You can adjust stream quality and view options here.
5.2 Image Settings
Access the "Image Settings" menu to configure parameters such as:
- Brightness, Contrast, Saturation, Sharpness: Adjust these to optimize image quality for your environment.
- WDR (Wide Dynamic Range): Enable Digital WDR for improved image clarity in scenes with both very bright and very dark areas.
- BLC (Backlight Compensation) / HLC (Highlight Compensation): Use these to improve visibility in specific lighting conditions.
- 3D DNR (Digital Noise Reduction): Reduces image noise, especially in low-light conditions.
- Privacy Mask: Configure up to 4 regions to mask out sensitive areas from the video feed.
- Smart Defog: Improves image clarity in foggy or hazy conditions.
5.3 Video Analytics (Smart Features)
The camera supports advanced video analytics:
- Tripwire: Define a virtual line. An alarm is triggered when an object crosses this line in a specified direction.
- Perimeter: Define a virtual area. An alarm is triggered when an object enters or exits this area.
Configure these features in the "Event" or "Smart Analytics" section of the web interface. You can set up actions such as recording, sending notifications, or triggering alarms when these events occur.
5.4 Recording and Storage
The camera supports local storage via a MicroSD card (up to 512 GB). Insert the MicroSD card into the designated slot (usually located under the dome cover). Configure recording schedules and event-triggered recording in the "Storage" or "Record" settings.
6. Maintenance
6.1 Cleaning
Regularly clean the camera's lens and housing to ensure optimal performance. Use a soft, clean cloth. If necessary, dampen the cloth with a mild, non-abrasive cleaning solution. Avoid harsh chemicals that could damage the lens coating or housing material.
6.2 Firmware Updates
Periodically check the Tiandy official website for firmware updates. Firmware updates can provide new features, improve performance, and enhance security. Follow the instructions provided with the firmware update package carefully to avoid damaging the device.
6.3 Password Management
Regularly change your camera's login password to a strong, unique password to prevent unauthorized access.
7. Troubleshooting
| Problem | Possible Cause / Solution |
|---|---|
| No Power / Camera Not Turning On |
|
| No Video Feed |
|
| Poor Image Quality |
|
| Cannot Access Web Interface |
|
8. Warranty and Support
8.1 Warranty Information
Tiandy products typically come with a limited warranty. Please refer to the warranty card included with your product or visit the official Tiandy website for detailed warranty terms and conditions. The warranty period and coverage may vary by region and product type.
8.2 Technical Support
For technical assistance, product inquiries, or troubleshooting beyond this manual, please contact Tiandy customer support. You can usually find contact information (phone numbers, email, support portals) on the official Tiandy website:
- Official Website: www.tiandy.com (Note: This is a placeholder URL, please verify the actual support website.)
- Support Portal: Check the website for a dedicated support section or FAQ.
When contacting support, please have your camera's model number (TC-C34KS) and serial number ready.
