Hyper HD7002GL

HyperDrive Next Dual 4K HDMI 7 Port USB C Docking Station User Manual

Model: HD7002GL

1. Introduction

This manual provides comprehensive instructions for the setup, operation, and maintenance of your HyperDrive Next Dual 4K HDMI 7 Port USB C Docking Station. This device is designed to expand the connectivity of your M Series MacBook, PC, or Chromebook, enabling dual extended 4K monitors, high-speed data transfer, and power delivery.

2. Product Overview

The HyperDrive Next docking station offers a versatile solution for expanding your device's ports. It features multiple ports for display, data, audio, and power.

2.1 Package Contents

2.2 Port Layout

Familiarize yourself with the ports on your docking station:

Diagram of HyperDrive Next docking station ports

Image: Port layout of the HyperDrive Next docking station, showing 2x USB-C 10Gbps, USB-A 10Gbps, HDMI 4K60Hz, HDMI 4K30Hz, 3.5mm Audio Combo Jack, and USB-C 100W PD 3.0 port.

3. Setup Instructions

Follow these steps to set up your HyperDrive Next docking station:

  1. Connect to Host Device: Plug the integrated USB-C cable from the docking station into a compatible USB-C port on your MacBook, PC, or Chromebook.
  2. Install HyperDisplay App: For dual extended monitor support, especially on M1/M2/M3 MacBooks, you will need to install the HyperDisplay application.
    Setup steps: Download, Install App, Ready to Go

    Image: Visual representation of the three setup steps: Download, Install App, and Ready to Go, indicating the need for the HyperDisplay app.

    • Download the HyperDisplay app from the official Hyper website or as prompted upon initial connection.
    • Install the application following the on-screen instructions.
    • Restart your computer if prompted.
  3. Connect External Displays:
    Laptop connected to HyperDrive docking station with two external monitors

    Image: A laptop connected to the HyperDrive docking station, which in turn is connected to two external 4K monitors, demonstrating a dual extended display setup.

    • Connect your primary external monitor to the HDMI 4K60Hz port using an HDMI cable.
    • Connect your secondary external monitor to the HDMI 4K30Hz port using an HDMI cable.
    • Adjust display settings in your operating system (System Preferences on Mac, Display Settings on Windows/Chromebook) to configure extended or mirrored displays.
  4. Connect Power Adapter (Optional but Recommended): For optimal performance and to charge your host device, connect a USB-C power adapter (up to 100W PD 3.0) to the USB-C PD port on the docking station. This provides up to 85W pass-through charging to your host device.
    Close-up of the USB-C 100W PD 3.0 port on the HyperDrive Next docking station

    Image: A close-up view of the USB-C 100W PD 3.0 port on the side of the docking station, indicating its function for power input.

  5. Connect USB Devices: Plug your USB-C and USB-A peripherals (e.g., external drives, keyboards, mice) into the corresponding 10Gbps data ports.
    HyperDrive Next docking station with multiple USB devices connected

    Image: The HyperDrive Next docking station with various USB-C and USB-A devices, including flash drives and cables, connected to its data ports, illustrating high-speed data transfer capabilities.

  6. Connect Audio Devices: If desired, connect headphones or a microphone to the 3.5mm audio combo jack.
    Headphones connected to the 3.5mm audio jack of the HyperDrive Next docking station

    Image: A pair of headphones connected to the 3.5mm audio combo jack on the HyperDrive Next docking station, demonstrating audio connectivity.

4. Operating Instructions

4.1 Dual Monitor Configuration

Once connected, your operating system should detect the external monitors. You can configure them as follows:

Refer to your computer's operating system documentation for detailed instructions on display settings.

4.2 Data Transfer

The 10Gbps USB-C and USB-A ports support high-speed data transfer. Connect your compatible storage devices for quick file transfers and backups.

4.3 Power Delivery

When a 100W PD 3.0 power adapter is connected to the docking station's PD port, it will provide up to 85W of power to your connected host device, ensuring it remains charged during use.

5. Maintenance

6. Troubleshooting

IssuePossible Solution
No display on external monitors.
  • Ensure the docking station is securely connected to your host device.
  • Verify HDMI cables are properly connected to both the docking station and monitors.
  • Check monitor input sources.
  • Confirm the HyperDisplay app is installed and running (for MacBooks).
  • Restart your computer.
Monitors flicker or display at low refresh rates.
  • Ensure the HyperDisplay app is updated to the latest version.
  • Try unplugging and replugging the HDMI cables.
  • Check display settings in your operating system for refresh rate options.
  • Ensure your host device and cables support the desired resolution and refresh rate.
USB devices are not recognized.
  • Ensure the USB devices are properly inserted into the docking station ports.
  • Try connecting the USB device directly to your host computer to confirm functionality.
  • Restart your computer.
Host device is not charging.
  • Verify a compatible USB-C PD 3.0 power adapter (up to 100W) is connected to the docking station's PD port.
  • Ensure the power adapter is plugged into a working power outlet.
  • Check the USB-C cable connecting the docking station to your host device.

7. Specifications

FeatureDetail
Model NumberHD7002GL
Product Dimensions4.92 x 2.64 x 0.71 inches
Item Weight9.6 ounces
Hardware InterfaceUSB Type C
Ports2x USB-C 10Gbps, 1x USB-A 10Gbps, 1x HDMI 4K60Hz, 1x HDMI 4K30Hz, 1x 3.5mm Audio Combo Jack, 1x USB-C 100W PD 3.0
Power DeliveryUp to 85W pass-through charging (requires 100W PD 3.0 input)
Compatible DevicesMac® (Dual Extended Monitor Support for M1/M2/M3 MacBook & MacBook Air); Windows® PC; Chromebook
ManufacturerHyper

8. Warranty and Support

For warranty information, technical support, or service inquiries, please refer to the official Hyper website or contact their customer support directly. Keep your proof of purchase for warranty claims.

Note: Product specifications and appearance are subject to change without notice.

Related Documents - HD7002GL

Preview HyperDrive Next 11 Port USB-C Hub User Guide
User guide for the HyperDrive Next 11 Port USB-C Hub, detailing its features, specifications, compatibility, safety warnings, and warranty information. Connect up to 11 devices including HDMI, 4K monitors, SD cards, and Ethernet.
Preview HyperDrive Next 10 Port USB-C Hub User Guide
User guide for the HyperDrive Next 10 Port USB-C Hub, detailing its features, specifications, compatibility, safety warnings, and warranty information.
Preview Hyper Driverless Display Technology Quick Start Guide
A quick start guide for setting up Hyper Driverless Display Technology on both Mac and Windows operating systems, covering extended and mirrored display modes.
Preview HyperShield Universal Locator User Guide
This user guide provides instructions for the HyperShield Universal Locator, a Bluetooth finder compatible with Apple Find My and Google Find Hub. Learn how to connect, use features, and troubleshoot the device.
Preview HyperDrive Duo Pro 7-in-2 USB-C Hub for MacBook Pro
The HyperDrive DUO PRO is a 7-port, form-fitting USB-C hub designed for MacBook Pro and MacBook Air, offering essential connectivity including HDMI 4K 60Hz, Gigabit Ethernet, USB-A 5Gbps, USB-C 5Gbps, MicroSD, and a 3.5mm Audio Combo Jack. It features a Thunderbolt 4 / USB4 port with 100W Power Delivery and 6K video support, ensuring broad compatibility with MacBooks, iPads, Chromebooks, and PCs, even with protective cases.