Selore&S-Global 14-in-1 USB C Docking Station User Manual

1. Introduction

The Selore&S-Global 14-in-1 USB C Docking Station is designed to expand the connectivity of your USB-C enabled laptop, transforming a single USB-C port into 14 versatile ports. This manual provides comprehensive instructions for setup, operation, and maintenance to ensure optimal performance and compatibility with your devices.

Image 1.1: Overview of the Selore&S-Global 14-in-1 USB C Docking Station.

2. Product Features

This docking station offers a wide range of features to enhance your productivity and connectivity:

• 14-in-1 Connectivity: Expands a single USB-C Thunderbolt 3/4 port to 14 ports.
• Triple Display Support: Equipped with two HDMI ports (HDMI 1: 4K@60Hz, HDMI 2: 4K@30Hz) and one VGA port (1080P@60Hz) for extended or mirrored displays.
• High-Speed Data Transfer: Includes 2x USB C 3.1 (10 Gbps), 1x USB A 3.1 (10 Gbps), 2x USB A 3.0 (5 Gbps), and 2x USB 2.0 ports.
• Gigabit Ethernet: Provides a stable and faster wired network connection with 10/100/1000 Mbps speeds.
• Power Delivery (PD 3.0): Supports up to 100W power input and delivers up to 85W charging to your laptop.
• SD/Micro SD Card Reader: Integrated card reader with transfer speeds up to 104 MB/s.
• Audio Connectivity: A 3.5mm 2-in-1 audio and microphone port for wired headsets.

3. Port Layout and Functions

Familiarize yourself with the various ports on your docking station:

Image 3.1: Detailed view of the docking station's ports and their specifications.

1. HDMI 1: 4K@60Hz video output.
2. HDMI 2: 4K@30Hz video output.
3. VGA: 1080P@60Hz video output.
4. USB C 3.1 (x2): 10 Gbps data transfer ports.
5. USB A 3.1: 10 Gbps data transfer port.
6. USB A 3.0 (x2): 5 Gbps data transfer ports.
7. USB 2.0 (x2): 480 Mbps data transfer ports, suitable for keyboard/mouse.
8. SD Card Slot: For standard SD cards, up to 104 MB/s.
9. Micro SD Card Slot: For Micro SD cards, up to 104 MB/s.
10. RJ45 Gigabit Ethernet: 10/100/1000 Mbps network connection.
11. USB C PD 3.0: Power input (up to 100W) and laptop charging (up to 85W).
12. 3.5mm Audio/Mic: Combined audio output and microphone input port.

4. Setup Instructions

Follow these steps to set up your docking station:

1. Connect to Laptop: Plug the integrated USB-C cable from the docking station into a compatible USB-C port on your laptop. Ensure your laptop's USB-C port supports video output (DP Alt Mode) or is a Thunderbolt 3/4 port.
2. Connect Power (Optional but Recommended): For optimal performance and laptop charging, connect your laptop's power adapter (or a separate USB-C PD charger, 65W or higher) to the USB C PD 3.0 port on the docking station.
3. Connect External Displays:
   • For HDMI monitors, connect HDMI cables from your monitors to the HDMI 1 and/or HDMI 2 ports on the docking station.
   • For VGA monitors, connect a VGA cable from your monitor to the VGA port on the docking station.
4. Connect Peripherals: Plug in your USB devices (keyboard, mouse, external hard drives, etc.) into the available USB-A or USB-C data ports.
5. Connect Network: For a wired internet connection, connect an Ethernet cable from your router/modem to the RJ45 Gigabit Ethernet port.
6. Insert Memory Cards: If needed, insert SD or Micro SD cards into their respective slots.
7. Connect Audio: Plug your headphones or speakers into the 3.5mm audio/mic port.

After connecting, your operating system should automatically detect the new devices. You may need to adjust display settings in your computer's system preferences.

5. Operating Instructions

5.1 Display Modes

The docking station supports various display configurations depending on your operating system.

For Windows Systems (with DP1.4 support):

Windows systems typically support Multi-Stream Transport (MST), allowing for extended desktop across multiple displays.

Image 5.1: Illustration of Mirror Mode (A-AAA) and Extend Mode (A-BCD) on Windows.

• Mirror Mode (A-AAA): All connected displays show the same content as your laptop screen.
• Extend Mode (A-BCD): Each connected display shows different content, extending your desktop across multiple screens.

For macOS Systems (with DP1.4 support):

Due to macOS system limitations, Multi-Stream Transport (MST) is not supported. macOS typically supports only mirror mode or extended mode where all external monitors display the same content.

Image 5.2: Illustration of Non-Mirror Mode (A-BBB) and the limitation of Extend Mode on macOS.

• Non-Mirror Mode (A-BBB): Your laptop screen is one display, and all external monitors connected to the docking station will mirror each other, acting as a single extended display.
• Note: macOS does not support independent extended displays (A-BCD) across multiple external monitors via MST.

5.2 Power Delivery

The USB C PD 3.0 port allows for efficient power management.

Image 5.3: Power delivery illustration showing 100W input and 85W output.

• Input: The docking station can receive up to 100W of power from a compatible USB-C PD power adapter.
• Output: It can deliver up to 85W of power to charge your connected laptop.
• Recommendation: For stable operation and effective laptop charging, use a power adapter of 65W or higher. Ensure your laptop supports the PD protocol for charging via USB-C.

5.3 Data Transfer

Utilize the high-speed ports for quick file transfers.

Image 5.4: Data transfer speeds for various USB ports.

• USB C 3.1 & USB A 3.1: Up to 10 Gbps for rapid file synchronization and external storage access.
• USB A 3.0: Up to 5 Gbps for general high-speed peripherals.
• USB 2.0: Up to 480 Mbps, ideal for connecting keyboards, mice, and other low-bandwidth devices without delay.
• SD/Micro SD Card Reader: Up to 104 MB/s for quick photo and video transfers.

6. Compatibility

This USB C hub is not universally compatible with all USB C devices. It requires your host device to support video output (DisplayPort Alternate Mode, or DP Alt Mode) via its USB-C port. Look for a DP logo next to the USB-C port on your device.

Compatible devices include, but are not limited to:

• MacBook Pro (2019, 2020, 2021, 2022 models)
• MacBook Air (2019, 2020, 2021, 2022 models)
• Dell XPS 13/15
• Microsoft Surface Book
• Microsoft Surface Pro 7
• iPad Pro 2
• Other laptops that support video output or DP Alt Mode via USB-C.

Operating Systems: Compatible with Windows and macOS.

7. Troubleshooting

If you encounter issues, please refer to the following common solutions:

• No Display Output:
  • Ensure your laptop's USB-C port supports DP Alt Mode.
  • Check all cable connections (USB-C to laptop, HDMI/VGA to monitors).
  • Try connecting one monitor at a time to isolate the issue.
  • Restart your laptop and reconnect the docking station.
  • Update your graphics drivers to the latest version.
• Laptop Not Charging:
  • Ensure a power adapter (65W or higher) is connected to the docking station's PD port.
  • Verify your laptop supports charging via its USB-C port (PD protocol).
  • Check the power adapter and USB-C cable for damage.
• USB Devices Not Recognized:
  • Reconnect the USB device to a different port on the docking station.
  • Ensure the docking station is receiving sufficient power.
  • Try connecting the USB device directly to your laptop to confirm functionality.
• Ethernet Connection Issues:
  • Check the Ethernet cable connection to both the docking station and your router/modem.
  • Verify network settings on your laptop.
  • Restart your router/modem.

8. Specifications

9. Maintenance

To ensure the longevity and optimal performance of your docking station, follow these maintenance guidelines:

• Cleaning: Use a soft, dry cloth to wipe the exterior of the docking station. Avoid using liquid cleaners or abrasive materials.
• Storage: Store the docking station in a cool, dry place away from direct sunlight and extreme temperatures.
• Handling: Avoid dropping or subjecting the device to strong impacts. Do not attempt to disassemble the unit.
• Cable Management: Ensure cables are not excessively bent or tangled to prevent damage to the connectors and internal wiring.

10. Warranty and Support

Selore&S-Global provides product support for this docking station.

• Warranty: This product comes with a 24-month product support period from the date of purchase.
• Customer Service: For technical assistance, troubleshooting, or warranty claims, please contact Selore&S-Global customer service through the platform where you purchased the product or refer to the official Selore&S-Global website for contact information.