1. Introduction
This manual provides instructions for the assembly, operation, and maintenance of your Feandrea 48 Inch Collapsible Soft Dog Crate (Model UPDC12H). This portable dog carrier is designed for indoor and outdoor use, offering a secure and comfortable space for your pet during travel, camping, or at home.
Key Features:
- Quick Assembly & Easy Folding: Designed for rapid setup and compact storage.
- Anti-Escape & Stronger Design: Features self-locking zippers and a thick steel frame with Oxford fabric for durability.
- Three Doors: Provides multiple access points and good ventilation.
- Easy Cleaning & Practical Storage: Water-resistant fabric and removable fleece pad for convenience, plus two pockets for accessories.
2. Safety Information
Please read and understand all safety instructions before using the product. Failure to follow these instructions may result in injury to your pet or damage to the product.
- Proper Sizing: Ensure the crate size is appropriate for your pet. Your pet should be able to stand upright and turn around comfortably inside. Refer to the 'Choosing the Right Size' section for detailed measurement guidelines.
- Remove Accessories: Always remove your pet's collar or leash before placing them inside the crate to prevent entanglement or choking hazards.
- Supervision: Do not leave your pet unsupervised for extended periods, especially when first introducing them to the crate.
- Secure Zippers: Always ensure all zippers are fully closed and engaged with the self-locking mechanism to prevent accidental escapes.
- Placement: Place the crate on a stable, flat surface. Avoid placing it near heat sources, open flames, or in direct sunlight for prolonged periods.
- Damage Inspection: Regularly inspect the crate for any signs of wear, tear, or damage to the fabric, zippers, or frame. Discontinue use if damaged.
3. Setup
The Feandrea Collapsible Soft Dog Crate is designed for quick and tool-free assembly.
Assembly Steps:
- Unfold the crate from its collapsed state.
- Lift the sides and top into position.
- Insert the support tubes into their designated sleeves and secure them to form the rigid frame.
- Ensure all frame components are properly locked into place.
- Place the soft fleece pad inside the crate.

Folding for Storage:
To fold the crate for storage or transport, reverse the assembly steps:
- Remove the fleece pad.
- Detach the support tubes.
- Push the sides down to collapse the crate.
- Fold the collapsed crate flat and secure it with the integrated buckles.

4. Operating Instructions
Using the Crate:
- Access: The crate features three roll-up doors for easy entry and exit for your pet, as well as for placing or removing items.
- Ventilation: Mesh windows on multiple sides ensure proper airflow and visibility for your pet.
- Security: The self-locking zippers prevent your pet from opening the crate from the inside, enhancing safety during use.
- Portability: Use the integrated handles for easy carrying when the crate is empty or folded.

Storage Pockets:
Two integrated pockets are available on the side of the crate for convenient storage of small items such as snacks, toys, or leashes.

5. Maintenance
Cleaning the Crate:
- Fabric: The Oxford fabric is water-resistant. For spills or dirt, wipe the surface with a damp cloth and mild detergent. Allow to air dry completely before folding or storing.
- Fleece Pad: The soft fleece pad is removable for cleaning. The inner padding is not washable. Hand wash the fleece cover with mild soap and water, or machine wash on a gentle cycle with cold water. Air dry only; do not tumble dry.
- Frame: Wipe the steel frame with a damp cloth as needed.

6. Troubleshooting
If you encounter any issues with your Feandrea Soft Dog Crate, please refer to the following common solutions:
- Crate not standing upright: Ensure all support tubes are fully inserted and locked into their sleeves. Check that the frame is properly extended.
- Zippers sticking: Apply a small amount of zipper lubricant or a graphite pencil to the zipper teeth to improve smoothness. Avoid forcing the zipper.
- Pet not entering the crate: Introduce your pet to the crate gradually. Place familiar toys or treats inside. Never force your pet into the crate. Positive reinforcement is key.
- Unpleasant odor: Thoroughly clean the fabric and fleece pad as per the maintenance instructions. Ensure the crate is completely dry before use or storage.
For issues not covered here, please contact customer support.
7. Specifications
| Feature | Detail |
|---|---|
| Model Number | UPDC12H |
| Product Dimensions (L x W x H) | 48"L x 31"W x 31"H (122 x 79 x 79 cm) |
| Folded Dimensions (L x W x H) | 48"L x 31"W x 3"H (122 x 79 x 8 cm) |
| Item Weight | 14.77 Pounds (6.7 kg) |
| Material | Metal Frame, 600D Oxford Fabric, PVC Coating, Faux Fleece |
| Special Features | Collapsible, Durable, Stable, Self-locking Zippers, 3 Doors, Storage Pockets |
| Recommended Pet Weight | 92-110 lb (42-50 kg) |
| Color | Black |
Choosing the Right Size:
To ensure the best fit for your pet, measure your pet's length from the tip of its nose to the base of its tail while standing, and its height from the top of its head to the floor while sitting. Add 4 inches (10 cm) to both measurements for adequate space.


8. Warranty & Support
For warranty information, product support, or to report any issues, please contact Feandrea customer service directly. Refer to the product packaging or the official Feandrea website for contact details.
Please retain your purchase receipt for warranty claims.