GetKen CQAWD
GetKen 5 Gallon Water Dispenser Pump User Manual
Model: CQAWD
Introduction
Thank you for choosing the GetKen 5 Gallon Water Dispenser Pump. This rechargeable, portable, and automatic drinking water dispenser is designed to provide convenient access to clean water from 5-gallon bottles. Please read this manual thoroughly before use to ensure proper operation, maintenance, and safety.

The GetKen 5 Gallon Water Dispenser Pump, shown here in white and black, efficiently dispenses water from a large bottle into a glass.
Product Components
The GetKen Water Dispenser Pump consists of the following parts:
- Main Dispenser Unit (High-density ABS plastic)
- 304 Stainless Steel Outlet Pipe
- Food-Grade Silicone Hose
- USB Charging Cable

Detailed view of the water dispenser components, including the stainless steel pipe (3.5in length, 1.5in width), food-grade silicone hose (20.5in length), and the main ABS plastic unit (5.1in height, 2.9in width).
Setup Instructions
Follow these steps to set up your GetKen Water Dispenser Pump:
- Install the Outlet Pipe: Insert the 304 stainless steel outlet pipe into the designated port on the main dispenser unit. Ensure it is firmly seated.
- Install the Bottom Pumping Hose: Connect the food-grade silicone hose to the inlet port at the bottom of the main dispenser unit.
- Fasten to Water Bottle: Place the assembled dispenser unit onto the neck of your 5-gallon water bottle. Ensure the silicone hose reaches the bottom of the bottle.
- Compatibility Note: This water dispenser is designed to fit 2.16-inch gallon buckets only. Please ensure your bottle's diameter is compatible. It does not fit screw-top bottles or bottles without a cap.

Visual guide for the 4-step simple installation process: 1. Install outlet pipe, 2. Install bottom pumping hose, 3. Fasten pump to bucket, 4. One-click operation to tap water.

The dispenser is suitable for 2, 3, 4, and 5-gallon water bottles. Important: The water pump does not fit screw-top bottles or bottles without a cap, as indicated by the red 'X' for incompatible bottle necks.
Operating Modes
Your GetKen Water Dispenser offers two distinct operating modes:
- 1. Water Dispenser Mode:
For quick and controlled dispensing, simply press the power button once. The dispenser will automatically shut off after approximately 1 minute to prevent overflow and conserve battery.
- 2. Table Pump Mode:
For continuous water flow, such as filling larger containers or for extended use, press and hold the power button for more than three seconds. In this mode, the pump will not shut off automatically, allowing for continuous operation for up to ten minutes.

Illustration of the two operating modes: Table Pump Mode (press and hold for 3+ seconds for continuous flow up to 10 minutes) and Water Dispenser Mode (single click for 60-second auto-close).
Charging and Battery
The GetKen Water Dispenser is equipped with a 1200MA rechargeable battery, providing long-lasting performance.
- A full charge typically takes approximately 3 hours.
- Once fully charged, the dispenser can last for up to 30-40 days or dispense 4-6 bottles of 5-gallon water.
- Important Charging Note: Please charge the water dispenser with a 5W charger only. Using an excessive power charger can cause battery damage and void the warranty.

The dispenser features indicator lights: Blue light indicates working, Red light indicates charging, and the light being off indicates a full charge.

Use a standard 5W charger for optimal and safe charging of your device.
Maintenance and Care
Proper maintenance ensures the longevity and hygiene of your water dispenser:
- Cleaning: Regularly clean the silicone hose and stainless steel pipe. A long pipe cleaner (available in kitchen sections of stores) can be used to clean the inside of the hose and nozzle.
- Material Safety: All parts that come into contact with water are made from food-grade materials (PP, ABS plastic, 304 stainless steel, food-grade silicone) to ensure safe drinking.
- Storage: When not in use for extended periods, ensure the unit is clean, dry, and fully charged before storing in a cool, dry place.
- Avoid Damage: Handle the dispenser with care. Avoid dropping the unit, especially the spout, as this can cause damage.
Troubleshooting
If you encounter any issues with your GetKen Water Dispenser, please refer to the following common problems and solutions:
| Problem | Possible Cause / Solution |
|---|---|
| Dispenser does not turn on or pump water. |
|
| Water flow is slow or inconsistent. |
|
| Unit does not hold a charge. |
|
| Dispenser leaks. |
|
Specifications
| Feature | Detail |
|---|---|
| Brand | GetKen |
| Model Number | CQAWD |
| Colour | White+black |
| Product Dimensions | 13.49 x 7.49 x 8.51 cm |
| Item Weight | 181.44 g |
| Capacity Compatibility | 2, 3, 4, 5 Gallon Bottles (specifically 2.16-inch neck diameter) |
| Power/Wattage | 5 Watt-hours |
| Battery | 1200MA Rechargeable |
| Material | Plastic (PP, ABS), 304 Stainless Steel, Food-Grade Silicone |
| Installation Type | Bottled |
| Access Location | Bottom |
| Manufacturer | Guangzhou Chengqian International Trade Co., Ltd |
Warranty and Support
GetKen is committed to customer satisfaction. We offer:
- An unconditional return service for up to 1 year from the date of purchase.
- Our customer service team is available 24/7 to answer any questions or concerns you may have regarding your product.
For support, please refer to the contact information provided with your purchase or visit the official GetKen website.
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