Parts Master WH23X28418
Parts Master GE/Hotpoint Washing Machine Drain Pump Instruction Manual
Model: WH23X28418, PS12723115, AP6889136
1. Introduction
Thank you for choosing the Parts Master Replacement GE/Hotpoint Washing Machine Drain Pump. This manual provides essential information for the proper installation, operation, and maintenance of your new drain pump. This part is designed to address common issues such as a washing machine not draining water properly or experiencing drain pump leaks.

Image 1.1: The Parts Master GE/Hotpoint Washing Machine Drain Pump, showing its overall design and connection points.
2. Compatibility and Model Confirmation
This drain pump is a direct replacement for GE/Hotpoint washing machines and is compatible with part numbers WH23X28418, WH23X27574, WH23X24178, PS12723115, and AP6889136.
Important: Before installation, always confirm the model number on your appliance to ensure proper fit and function. Refer to your appliance's original documentation or the model label on the machine itself.

Image 2.1: Illustration showing the typical location of a model number label on a washing machine, emphasizing the importance of checking for compatibility.
3. Installation Guide
Replacing a washing machine drain pump typically involves working with water and electricity. It is highly recommended that this procedure be performed by a qualified technician. If you choose to proceed yourself, ensure you follow all safety precautions.
Safety Precautions:
- Disconnect Power: Always unplug the washing machine from the electrical outlet before beginning any repair.
- Shut Off Water Supply: Turn off the hot and cold water supply valves to the washing machine.
- Drain Residual Water: Have towels and a bucket ready to catch any residual water in the hoses or pump.
General Installation Steps (Consult a service manual for your specific model):
- Access the drain pump. This may involve tilting the machine, removing a front panel, or accessing from the rear.
- Carefully disconnect the electrical wiring from the old pump. Note the orientation of the wires.
- Remove the drain hoses connected to the pump. Be prepared for water spillage.
- Unmount the old pump from its housing.
- Install the new Parts Master drain pump, ensuring it is securely mounted.
- Reconnect the drain hoses, ensuring clamps are tight to prevent leaks.
- Reconnect the electrical wiring.
- Restore water supply and power. Test the machine for proper drainage.

Image 3.1: An angled view of the drain pump, highlighting the electrical connector and wiring, which must be carefully handled during installation.

Image 3.2: A close-up view of the electrical connector, showing the orange and gray wires, crucial for correct electrical connection.
4. Operating and Maintenance
Once installed, the drain pump operates automatically as part of your washing machine's cycle. No specific user operation is required for the pump itself.
Maintenance:
Regular maintenance of the drain pump is generally not required. However, to prevent future issues:
- Periodically check the drain hose for kinks or blockages.
- Clean the washing machine's lint filter or coin trap regularly, as blockages here can impede pump function.
- Avoid overloading the washing machine, which can put undue stress on components, including the pump.
5. Troubleshooting
This replacement drain pump is designed to resolve common washing machine draining problems.
Common Issues Addressed:
- Washing Machine Not Draining: If your washing machine is not draining water at the end of a cycle, or if water remains in the tub, a faulty drain pump is a common cause. This replacement part is a typical fix for this issue.
- Drain Pump Leaks: If you observe water leaking from the area of the drain pump, it indicates a seal failure or crack in the pump housing. Replacing the pump will resolve these leaks.
- Unusual Noises During Drain Cycle: Grinding, humming, or buzzing noises during the drain cycle can indicate a failing pump motor or an obstruction within the pump.

Image 5.1: An image depicting a hand placing laundry into a washing machine, illustrating the context of the drain pump's function in ensuring proper water flow and drainage.
6. Specifications
Detailed specifications for the Parts Master GE/Hotpoint Washing Machine Drain Pump:
| Attribute | Detail |
|---|---|
| Brand | Parts Master |
| Model Numbers | WH23X28418, PS12723115, AP6889136 (Replacement for WH23X27574, WH23X24178) |
| Material | Cast Iron, Stainless Steel |
| Power Source | Corded Electric |
| Batteries Included | No |
| Item Weight | 689 g (1.52 lbs) |
| Package Dimensions | 21.01 x 18.01 x 11 cm (8.27 x 7.09 x 4.33 inches) |
| UPC | 084691943631 |

Image 6.1: Diagram illustrating the key dimensions of the drain pump: 5.5 inches in height, 4.75 inches in length, and 3 inches in width, with a weight of 1.52 pounds.

Image 6.2: Bottom view of the drain pump, showing the motor assembly and a product label with codes like 290D1201G003, JH531A, 07350, and 20200204.
7. Quality and Warranty
Parts Master is committed to providing quality replacement parts for home appliances. This drain pump is designed to be long-lasting, durable, and easy to install, ensuring a reliable repair for your washing machine.

Image 7.1: Graphic highlighting the key attributes of a Parts Master quality part: Long-lasting, Durable, and Easy to install.
Warranty:
This product comes with a 1-year limited warranty for your peace of mind. Please retain your proof of purchase for warranty claims. For specific warranty terms and conditions, refer to the documentation provided with your purchase or contact Parts Master customer support.
8. Support and Contact
For further assistance, technical support, or warranty inquiries, please contact Parts Master customer service through the retailer where you purchased this product or visit the official Parts Master website.

Image 8.1: The Parts Master logo with the slogan: "Quality replacement parts for your home appliances since 1992."