1. Introduction
This manual provides essential information for the safe and efficient operation, installation, and maintenance of your NEWTRY NX350-DS Electric Winch. Please read this manual thoroughly before using the product to ensure proper function and to prevent injury or damage. Keep this manual for future reference.
The NEWTRY NX350-DS is a robust electric winch designed for lifting applications, featuring a 1500W brushless motor, a 350kg load capacity, and a 30-meter lifting height. It offers dual control methods (wired and wireless) and incorporates multiple safety features.

This image displays the NEWTRY NX350-DS electric winch, highlighting its core capabilities. It features a maximum load capacity of 350 kg, a lifting height of 30 meters, and offers two distinct lifting speeds: 5 meters per minute (16.4 ft/min) and 14 meters per minute (45.9 ft/min). The image also shows the wired remote control, emphasizing instant response, no buffering, and simultaneous control.
2. Safety Instructions
Always prioritize safety when operating the electric winch. Failure to follow these instructions may result in serious injury or property damage.
- Read the Manual: Understand all operating procedures and safety warnings before use.
- Authorized Personnel: Only trained and authorized individuals should operate the winch.
- Inspect Before Use: Before each use, inspect the winch, rope, hook, and controls for any signs of damage, wear, or malfunction. Do not operate if any component is damaged.
- Load Capacity: Never exceed the rated load capacity of 350 kg. Overloading can cause equipment failure and injury.
- Secure Mounting: Ensure the winch is securely mounted to a stable and structurally sound support capable of handling the maximum load.
- Maintain Clear Area: Keep hands, feet, and clothing clear of the rope, hook, and moving parts during operation. Ensure the lifting path is clear of obstructions and personnel.
- Stable Load: Always ensure the load is properly balanced and securely attached to the hook before lifting.
- Avoid Shock Loading: Do not jerk or drop loads. Lift and lower loads smoothly.
- Power Disconnection: Disconnect power to the winch before performing any maintenance, adjustments, or when the winch is not in use.
- Environmental Conditions: Do not operate the winch in hazardous environments, near flammable materials, or in extreme weather conditions.
- Emergency Stop: Familiarize yourself with the location and function of the emergency stop button on the wired remote control.
- Limit Switches: Do not rely solely on limit switches to stop the winch. Always monitor the lifting process.
3. Product Overview
3.1 Key Features
- Load Capacity: 350 kg (770 lbs)
- Lifting Height: 30 meters (98.4 ft)
- Motor: 1500W Updated Brushless Motor
- Lifting Speeds: Two selectable speeds: 5 m/min (16.4 ft/min) and 14 m/min (45.9 ft/min)
- Control Methods: Wired remote control (6m cable) and Wireless remote control (up to 100m range)
- Safety Features: Double safety hook, Galvanized steel rope, Upper & Lower limit switches, Overheating & Overload Protection
- Durability: Designed for continuous operation up to 48 hours.
3.2 Components
The NEWTRY NX350-DS electric winch consists of the main winch unit, a galvanized steel rope with a double safety hook, a wired remote control, and a wireless remote control.

The complete NEWTRY NX350-DS electric winch unit, featuring both wired and wireless remote controls. The background images suggest various industrial and domestic lifting applications where this winch can be utilized, demonstrating its versatility.
3.3 Brushless Motor Technology

An internal view of the 1500W updated brushless motor of the NEWTRY NX350-DS winch. This motor design eliminates the need for carbon brush replacement, offers over 45% energy savings, operates with significantly low noise, and supports up to 48 hours of continuous operation. It also includes integrated overheating and overload protection features.
3.4 Safety Features in Detail

Close-up views of the key safety features integrated into the NEWTRY NX350-DS electric winch. These include a robust double safety hook designed for easy attachment to metal frames, a tough and durable galvanized steel rope, and an upper and lower limit switch system that automatically cuts off power to prevent over-lifting or over-lowering.
- Double Safety Hook: Designed for secure attachment to loads and lifting points, preventing accidental detachment.
- Galvanized Steel Rope: High-strength, corrosion-resistant rope for durability and safety.
- Upper & Lower Limit Switches: Automatically stop the winch when the hook reaches its maximum upper or lower travel limits, preventing over-winding or over-unwinding of the rope.
- Overheating & Overload Protection: The motor is equipped with internal sensors that will shut down the unit if it detects excessive heat or an overload condition, protecting the motor from damage.
4. Setup
4.1 Mounting the Winch
- Select a mounting location that is structurally sound and capable of supporting the winch and its maximum rated load with a safety factor.
- Ensure the mounting surface is flat and level.
- Use appropriate bolts, washers, and nuts (not included) to securely fasten the winch to the mounting structure. Refer to the winch's mounting holes for proper alignment.
- Verify all mounting hardware is tightened to the manufacturer's specifications.
4.2 Power Connection
- Ensure the power source matches the voltage and frequency requirements specified on the winch's rating plate.
- Connect the winch to a grounded electrical outlet.
- Avoid using extension cords if possible. If an extension cord is necessary, ensure it is rated for the winch's power requirements and is fully unwound to prevent overheating.
4.3 Remote Control Setup
The winch comes with both a wired and a wireless remote control.

This image illustrates the two control methods for the NEWTRY NX350-DS electric winch. It includes a wired remote control with a 6-meter (19.6 ft) cable for direct operation, and a wireless remote control that allows for free operation within a 100-meter (330 ft) range. Both remotes are shown alongside the winch unit.
- Wired Remote Control: Connect the wired remote control cable to the designated port on the winch unit. Ensure the connection is secure.
- Wireless Remote Control: The wireless remote requires 2 AA batteries (included). Insert the batteries according to the polarity markings. The wireless remote is typically pre-paired with the winch. If re-pairing is needed, refer to the specific instructions provided with the remote control unit.
5. Operating Instructions
5.1 Pre-Operation Checklist
- Ensure the winch is securely mounted.
- Inspect the steel rope for frays, kinks, or damage.
- Check the hook for deformation or damage and ensure the safety latch operates freely.
- Verify that the power cable is intact and properly connected.
- Confirm the load is within the winch's capacity.
- Clear the lifting area of personnel and obstructions.
5.2 Lifting and Lowering a Load
- Attach the double safety hook securely to the load. Ensure the load is balanced.
- Stand at a safe distance from the load and the winch.
- To Lift: Press and hold the "UP" button on either the wired or wireless remote control. The winch will begin to lift the load.
- To Lower: Press and hold the "DOWN" button on either the wired or wireless remote control. The winch will begin to lower the load.
- Release the button to stop the lifting or lowering action.
- Monitor the load's movement carefully. Do not allow the load to swing or hit obstacles.
- The upper and lower limit switches will automatically stop the winch when the hook reaches its maximum travel points. Do not attempt to override these safety features.
5.3 Speed Selection
The winch offers two lifting speeds. The specific buttons for speed selection are typically located on the remote controls. Consult the remote control diagram for your specific model.
- Low Speed: Approximately 5 m/min (16.4 ft/min) for precise positioning or heavier loads.
- High Speed: Approximately 14 m/min (45.9 ft/min) for faster lifting of lighter loads or when precision is less critical.
Switch between speeds as needed during operation. Always ensure smooth transitions.
5.4 Emergency Stop
In case of an emergency or unexpected behavior, immediately press the large red "STOP" button on the wired remote control. This will cut power to the winch motor.
6. Maintenance
Regular maintenance is crucial for the longevity and safe operation of your winch.
- Daily Inspection: Before each use, visually inspect the entire winch unit, including the housing, power cord, remote controls, steel rope, and hook. Look for any signs of damage, wear, corrosion, or loose connections.
- Steel Rope Inspection: Regularly check the galvanized steel rope for frays, broken strands, kinks, crushing, bird-caging, or corrosion. If any significant damage is found, the rope must be replaced by a qualified technician.
- Hook Inspection: Inspect the hook for deformation, cracks, or excessive wear. Ensure the safety latch operates smoothly and closes properly.
- Cleaning: Keep the winch unit clean and free from dirt, dust, and debris. Use a dry cloth to wipe down surfaces. Do not use harsh chemicals or immerse the unit in water.
- Lubrication: The internal components of the brushless motor are generally maintenance-free. However, periodically check the rope drum and guide for smooth operation. Consult a qualified technician for any internal lubrication needs.
- Storage: When not in use, store the winch in a dry, clean, and secure location, away from direct sunlight and extreme temperatures.
- Professional Servicing: For any complex repairs or internal component replacement, contact a qualified service technician. Do not attempt to disassemble the motor or gearbox yourself.
7. Troubleshooting
This section addresses common issues you might encounter with your winch. For problems not listed here, contact customer support.
| Problem | Possible Cause | Solution |
|---|---|---|
| Winch does not operate (no power) | No power supply; Loose power connection; Blown fuse/tripped breaker; Emergency stop engaged. | Check power outlet; Secure power cable; Check and reset fuse/breaker; Release emergency stop button. |
| Winch stops during operation | Overload protection activated; Overheating protection activated; Limit switch reached. | Reduce load; Allow motor to cool down; Check load position relative to limit switches. |
| Wireless remote not responding | Dead batteries in remote; Remote out of range; Interference; Remote not paired. | Replace AA batteries; Move closer to winch; Reduce interference; Re-pair remote (refer to remote instructions). |
| Wired remote not responding | Loose cable connection; Damaged cable. | Secure cable connection; Inspect cable for damage, replace if necessary. |
| Unusual noise during operation | Lack of lubrication; Damaged internal components; Rope rubbing. | Contact qualified technician for inspection; Check rope path for obstructions. |
8. Specifications
| Feature | Specification |
|---|---|
| Model Number | NX350-DS |
| Manufacturer | NEWTRY |
| Load Capacity | 350 kg |
| Lifting Height | 30 m |
| Motor Power | 1500 W |
| Motor Type | Brushless |
| Lifting Speed 1 | 5 m/min (16.4 ft/min) |
| Lifting Speed 2 | 14 m/min (45.9 ft/min) |
| Wired Remote Cable Length | 6 m (19.6 ft) |
| Wireless Remote Range | Up to 100 m (330 ft) |
| Product Dimensions (L x W x H) | 24.6 x 17.9 x 28.8 cm |
| Product Weight | 21.39 kg |
| Batteries Required | 2 AA (for wireless remote) |
| Batteries Included | Yes |
9. Warranty and Support
For warranty information, please refer to the terms and conditions provided at the time of purchase or contact your retailer. NEWTRY products are typically covered by a manufacturer's warranty against defects in materials and workmanship.
If you encounter any issues or require technical assistance, please contact the seller or NEWTRY customer support. When contacting support, please have your product model number (NX350-DS) and purchase details readily available.
Note: Availability of spare parts information is not provided in the product specifications. Please inquire with the seller or manufacturer for spare parts availability.