Alizen Replacement LG Magic Remote Control User Manual

1. Introduction and Product Overview

This Alizen Replacement LG Magic Remote Control is designed to provide seamless control for a wide range of LG Smart TVs from 2018 to 2022, including models with webOS 3.5 to 6.0 and webOS 20-22. It offers full functionality, including voice command and air mouse pointer features, making it an ideal replacement for lost or damaged original remotes.

It is compatible with various LG Magic Remote models such as MR22, MR21, MR20, MR19, MR18, and MR650.

This image displays the Alizen Replacement LG Magic Remote Control, showcasing its ergonomic design and button layout, including dedicated shortcut buttons for popular streaming services.

2. Product Features

• Universal Compatibility: Designed for all LG TV models from 2018 to 2022, including webOS 3.5 to 6.0 and webOS 20-22.
• Quick & Easy Pairing: Simple steps to connect using the Wheel (OK button) or by holding Home + Settings for 5 seconds.
• Smart Voice & Air Mouse Control: Unlock advanced features like Voice Search and precise cursor navigation.
• Durable & Eco-Friendly Design: High-quality ABS construction built to withstand over 120,000 presses, with energy-efficient technology.
• Basic IR Functionality: Supports basic infrared functionality for LG webOS 3.0 TVs manufactured prior to 2018 (Note: Voice or Pointer functions are not available for these older models).

This image illustrates the broad compatibility of the remote with various LG Smart TV series from 2018 to 2022, including OLED, NanoCell, QNED MiniLED, and 4K Ultra HD TVs.

This image shows several LG Magic Remote models (AN-MR22GA/GN, MR21GA, MR20GA, MR19BA, MR18BA, MR650A) that this replacement remote is compatible with, highlighting models that are not supported.

3. Setup and Pairing Instructions

Battery Installation

The remote requires 2x AA batteries (not included). Open the battery compartment cover on the back of the remote and insert the batteries, ensuring correct polarity (+/-). Close the cover securely.

Remote Pairing

1. Power On TV: Ensure your LG TV is powered on.
2. Insert Batteries: Insert 2x AA batteries into the remote control.
3. Automatic Pairing: Press the Wheel (OK button) located in the center of the remote. The remote should automatically begin the pairing process with your LG TV.
4. Manual Pairing (for select models): If automatic pairing does not occur or fails, simultaneously press and hold the Home button () and Settings button () for 5 seconds to finalize pairing.

Important Note:

• An LG TV can only be paired with one remote control at a time to effectively use the voice and air mouse functions.

This image visually guides the user through the pairing process, showing the location of the Wheel (OK) button and the Home + Settings buttons for registration.

4. Operating Instructions

Voice Control

To activate voice control, press and hold the Voice button (microphone icon) on the remote while speaking your command. A short press of the voice button will display examples of voice commands you can use.

For personalized voice commands (e.g., accessing your Google Calendar), you may need to sign in with your Google account on the TV. This can be initiated by asking a personal question or by navigating to the 'Explore Google Assistant' app on your TV's home screen.

Air Mouse and Pointer

The remote features an air mouse and pointer function for intuitive navigation. Simply move the remote to control the on-screen cursor. The pointer activates when the remote is shaken or moved, allowing for precise selection and scrolling.

Shortcut Keys

The remote includes dedicated shortcut buttons for popular streaming services such as Netflix, Prime Video, and Disney+, providing quick access to your favorite content.

This image highlights the voice command and pointer features, showing how the remote can be used to navigate the TV interface with a cursor and voice input.

This image demonstrates how to use the voice remote to find movies, play music, and control volume, emphasizing the need to pair the remote before use.

5. Troubleshooting

• Pointer Not Working / Lagging: If the air mouse pointer is not responsive or lags, try de-registering and re-registering the remote. Press and hold the Home button and Back button simultaneously for 5 seconds to de-register. Then, press the Wheel (OK) button to re-register.
• Battery Cover Issues: If the battery cover frequently falls off, consider securing it with a small piece of tape for a more stable fit.
• Google Assistant Sign-in Issues: Ensure both your LG TV and the mobile device you are using for sign-in are connected to the same Wi-Fi network.
• Voice/Pointer Not Working on Older TVs: For LG webOS 3.0 TVs manufactured prior to 2018 (e.g., LG UH6030, 55ut7550aua, ck99 5000, oled65b6p series), the remote only supports basic infrared (IR) functionality. Voice command and air mouse pointer features are not compatible with these models.

6. Maintenance

• Cleaning: Use a soft, dry cloth to clean the remote. Avoid using abrasive cleaners, solvents, or harsh chemicals, as these can damage the remote's surface or internal components.
• Battery Replacement: Replace the AA batteries when the remote's performance begins to degrade or if it becomes unresponsive. Always replace both batteries at the same time.
• Storage: Store the remote in a cool, dry place away from direct sunlight, high humidity, and extreme temperatures to prolong its lifespan.

7. Specifications

8. Warranty and Support

Alizen offers 24/7 customer care. If you encounter any issues or have questions regarding your replacement remote, please contact customer support. Issues are typically resolved within 24 hours.

Please note that batteries are sold separately and are not covered under any product warranty.