Samsung EI-T5600BBEGUS

Samsung Galaxy SmartTag2 User Manual

Model: EI-T5600BBEGUS

Introduction

The Samsung Galaxy SmartTag2 is a versatile Bluetooth tracker designed to help you keep track of your valuable belongings. With its enhanced features, durable design, and long battery life, you can easily locate items such as keys, wallets, luggage, or even pets using your compatible Samsung Galaxy smartphone or tablet.

Samsung Galaxy SmartTag2, black, with a large key ring hole at the top.

Figure 1: Front view of the Samsung Galaxy SmartTag2.

Package Contents

Setup

1. Device Compatibility

The Galaxy SmartTag2 requires a Samsung Galaxy smartphone or tablet running Android 11.0 or later with 3GB or more of free RAM. Ensure your device meets these requirements for optimal performance.

2. Installing the Battery

The SmartTag2 uses a replaceable CR2032 lithium battery. If the battery is not pre-installed, or needs replacement, follow these steps:

  1. Locate the battery compartment on the SmartTag2.
  2. Gently open the compartment cover.
  3. Insert the CR2032 battery with the positive (+) side facing up.
  4. Close the compartment cover securely.

Note: A new battery is expected to last up to 500 days under typical usage conditions, or up to 40% more in Non-Power Saving Mode.

3. Pairing with Your Device

To pair your SmartTag2 with your Samsung Galaxy device:

  1. Ensure Bluetooth is enabled on your Samsung Galaxy smartphone or tablet.
  2. Open the SmartThings app. If you don't have it, download it from the Galaxy Store or Google Play Store.
  3. Log in to your Samsung Account within the SmartThings app.
  4. Bring the SmartTag2 close to your device. A pop-up will appear on your device prompting you to add the SmartTag2.
  5. Tap "Add" and follow the on-screen instructions to complete the pairing process.
  6. The SmartThings Find App will be used for tracking.
A hand holding a Samsung smartphone displaying the SmartThings Find app with a map showing the location of a Galaxy SmartTag2 attached to a backpack.

Figure 2: SmartThings Find app interface for tracking your SmartTag2.

Operating Instructions

1. Tracking Your Items

Once paired, you can track your SmartTag2 using the SmartThings Find app:

2. Using Search Nearby (Compass View)

When your SmartTag2 is within Bluetooth range but out of sight:

  1. In the SmartThings Find app, select your SmartTag2.
  2. Tap "Search Nearby" to activate Compass View. This feature provides guided instructions to the item's location.
  3. As you get closer, the signal strength indicator will increase.
A hand holding a Samsung smartphone showing the Compass View feature of the SmartThings Find app, pointing towards two pieces of luggage in an airport setting.

Figure 3: Using Compass View to locate your SmartTag2.

3. Ringing Your SmartTag2

If you still cannot find your SmartTag2 using Compass View, you can make it emit an audible signal:

4. Lost Mode (NFC Functionality)

If your SmartTag2 is lost and found by someone else, Lost Mode can help facilitate its return:

A hand holding a Samsung smartphone displaying contact information and a message from a lost Galaxy SmartTag2 attached to a bicycle handlebar.

Figure 4: Lost Mode displaying contact information on a finder's smartphone.

Maintenance

1. Battery Replacement

When the battery level is low, you will receive a notification in the SmartThings app. Replace the CR2032 battery as described in the "Setup" section.

2. Cleaning Your SmartTag2

To clean your SmartTag2, wipe it with a soft, dry cloth. Avoid using harsh chemicals or abrasive materials.

3. Water and Dust Resistance

The Galaxy SmartTag2 is IP67-rated for water and dust resistance. This means it can withstand immersion in up to 1 meter (3 feet) of fresh water for up to 30 minutes. It is not recommended for beach or pool use. If the device gets wet, rinse off any residue and dry it thoroughly before use.

Two Samsung Galaxy SmartTag2 devices, one white and one black, with water droplets around them, illustrating their IP67 water and dust resistance.

Figure 5: SmartTag2's IP67 water and dust resistance.

Troubleshooting

ProblemPossible Solution
SmartTag2 not pairing.
  • Ensure Bluetooth is on and the SmartTag2 is close to your device.
  • Check if your device meets the compatibility requirements (Android 11.0+, 3GB+ RAM).
  • Restart your smartphone/tablet and try again.
  • Ensure the battery is correctly installed and has sufficient charge.
Cannot locate SmartTag2 on map.
  • Verify the SmartTag2 battery is not depleted.
  • Ensure your device has an active internet connection.
  • If out of Bluetooth range, location updates rely on the Galaxy Find Network. This may take time or require other Galaxy devices to be nearby.
SmartTag2 ring sound is too low.
  • Adjust the volume settings for the SmartTag2 within the SmartThings app.
  • Ensure there are no obstructions muffling the sound.
Lost Mode not displaying information.
  • Ensure Lost Mode is activated in the SmartThings app and your contact information is entered.
  • The finder's device must have NFC enabled and be connected to the internet.

Specifications

FeatureDetail
Model NumberEI-T5600BBEGUS
Dimensions (L x W x Th)2.06" x 1.13" x 0.31" (52.3mm x 28.8mm x 8.0mm)
Weight0.634 ounces (17.9g)
ConnectivityBluetooth Low Energy (BLE), UWB (Ultra-Wideband) for compatible devices, NFC
Battery TypeCR2032 Lithium (replaceable)
Battery LifeUp to 500 days (typical use), up to 40% more in Non-Power Saving Mode
Water/Dust ResistanceIP67 (up to 1m fresh water for 30 mins)
Operating Temperature-20°C to 50°C (-4°F to 122°F)
ColorBlack
MaterialPlastic

Warranty and Support

Warranty Information

Samsung products are covered by a limited warranty. For specific warranty terms and conditions applicable to your region, please refer to the warranty card included with your product or visit the official Samsung website.

Customer Support

For technical assistance, troubleshooting, or service inquiries, please contact Samsung Customer Service:

When contacting support, please have your product model number (EI-T5600BBEGUS) and serial number ready.

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