Introduction
The Serta iComfort i6000 Series Big & Tall Executive Chair is engineered for superior comfort and support, designed to accommodate users up to 400 lbs. It features advanced ergonomics, including proprietary PostureSync Responsive Support for optimal lumbar alignment and EverFeel Triple Effects foam for pressure point relief. This manual provides essential information for assembly, operation, maintenance, and troubleshooting to ensure a long-lasting and comfortable experience with your chair.

Figure 1: Front view of the Serta iComfort i6000 Series Executive Chair, showcasing its brown bonded leather upholstery and silver accents.
Important Safety Information
WARNING:
This chair is designed to support a maximum weight of 400 pounds. Do not exceed this weight limit to ensure the safety, stability, and longevity of the chair. Overloading the chair can lead to structural damage and potential injury.
Setup and Assembly
Your Serta iComfort i6000 Series Executive Chair requires assembly. While specific instructions are typically included in the product packaging, the assembly process is generally intuitive. Ensure all components are present before beginning. It is recommended to assemble the chair on a soft, clean surface to prevent damage to the chair or flooring.
Key components usually include the chair back, seat, armrests, gas lift cylinder, chair base, and casters. Follow the step-by-step instructions provided with your chair for proper and secure assembly.

Figure 2: Detailed product dimensions, including arm height (Min 27.25" - Max 30.25"), back height (25.5"), width (28.5"), inside seat width (21.75"), chair height (Min 45.5" - Max 48.5"), depth (32"), seat depth (19"), and seat height (Min 20" - Max 23"). The chair has a weight capacity of 400 lbs.
Operating Instructions
The Serta iComfort i6000 Series chair offers several adjustment features to customize your seating experience:
- Seat Height Adjustment: Locate the hand toggle control, typically on the right side beneath the seat. Pull the lever upwards while applying or releasing weight to adjust the seat to your desired height. Release the lever to lock the height.
- Tilt/Recline Function: The chair features TiltSync recline and PostureSync Responsive Support. A lever, usually on the left side, controls the recline. Pull the lever outwards to unlock the tilt mechanism, allowing the chair to rock back. Push the lever inwards to lock the chair in an upright position.
- Tilt Tension Adjustment: A knob located underneath the front of the seat allows you to adjust the tension of the recline. Turn clockwise to increase tension (making it harder to recline) or counter-clockwise to decrease tension (making it easier to recline).
- Armrests: The padded armrests are designed for comfort and feature easy-access seat adjustments integrated into their design.

Figure 3: Close-up view of the integrated armrest controls, which provide convenient access to seat height and tilt lock-out adjustments.

Figure 4: Diagram highlighting key features: excellent neck and head support, side bolsters for body contouring, tilt tension adjustment for personalized recline, and high-mobility 360° swivel casters. The chair has a 400 lbs weight capacity.
Maintenance and Care
Proper care will extend the life and appearance of your Serta iComfort i6000 Series Executive Chair:
- Cleaning: For general cleaning, use a soft, damp cloth. For spills or stains on the bonded leather, spot clean immediately with a mild soap solution and a clean cloth. Avoid harsh chemicals or abrasive cleaners, as these can damage the leather finish.
- Casters: Periodically check the casters for accumulated hair or debris and clean them to ensure smooth rolling.
- Fasteners: From time to time, check all bolts and screws to ensure they are tight. Retighten if necessary to maintain stability and safety.
- Weight Limit: Always adhere to the 400 lb maximum weight recommendation.
Troubleshooting
If you encounter issues with your chair, consider the following common solutions:
- Chair Squeaks or Creaks:
- Ensure all assembly bolts are securely tightened.
- Apply a small amount of silicone lubricant to moving parts, such as the gas lift cylinder or tilt mechanism, if the noise persists.
- Difficulty Adjusting Height:
- Verify that the gas lift cylinder is correctly installed and not obstructed.
- Check the height adjustment lever for any blockages or damage.
- Chair Does Not Recline or Lock:
- Ensure the tilt lock lever is fully engaged or disengaged as desired.
- Adjust the tilt tension knob to ensure it's not too tight or too loose for the mechanism to function properly.
- Unstable or Wobbly:
- Re-check all assembly connections, especially where the base connects to the seat and the back connects to the seat.
- Ensure the casters are fully inserted into the base.
If these steps do not resolve the issue, please refer to the manufacturer's support information (if available) or contact your retailer for further assistance.
Specifications
| Feature | Detail |
|---|---|
| Brand | Generic (Serta iComfort Series) |
| Model Name | iComfort i6000 Series (Model Number: 52188-BRN) |
| Color | Brown |
| Product Dimensions (D x W x H) | 32"D x 28"W x 48"H |
| Maximum Weight Recommendation | 400 Pounds |
| Material | Bonded Leather, Foam Fill |
| Special Features | Arm Rest, Ergonomic, Rolling, PostureSync Responsive Support, EverFeel Triple Effects foam |
| Product Care Instructions | Spot Clean |
| Item Weight | 60 pounds |
| Manufacturer | office depot |





