1. Introduction
This manual provides essential instructions for the safe and efficient operation of your RamTouch 3.7 kW Portable Electric Vehicle (EV) Charger. This device is designed to provide convenient and flexible charging for Type 2 electric vehicles and plug-in hybrid electric vehicles (PHEVs) using a standard Schuko outlet. It features adjustable charging current, delayed and scheduled charging options, and a comprehensive safety system.
The RamTouch portable EV charger, featuring a control box, Type 2 connector, and Schuko plug, along with its carrying bag.
2. Safety Information
Your safety is paramount. Please read and understand all safety instructions before using the charger. Failure to follow these instructions may result in electric shock, fire, or serious injury.
- Ensure the power outlet used is a stable 16A Schuko outlet. Using an outlet with insufficient capacity (e.g., 10A/13A) can lead to overheating and severe damage.
- Do not use the charger if the cable, plug, or control box is damaged.
- Do not attempt to open, disassemble, or modify the charger.
- Keep the charger away from flammable materials, water, and extreme temperatures outside its operating range.
- Always connect the charger to the vehicle first, then to the power outlet. Disconnect from the power outlet first, then from the vehicle.
- The control box is IP65 rated for water and dust resistance, and the plug is IP44 rated. However, avoid submerging the unit in water.
The charger offers continuous protection against undervoltage, overheating, overload, overcurrent, overvoltage, IP65 rating, integrated RCD safety, lightning protection, flame-retardant materials, and grounding.
3. Product Overview
3.1 Components
- Control Box: Houses the intelligent charging circuitry, LCD display, and control buttons.
- Type 2 Connector: Connects to your electric vehicle's charging inlet.
- Schuko Plug: Connects to a standard 16A household power outlet.
- Charging Cable: Durable cable connecting the components.
3.2 LCD Display and Buttons
The 2.4-inch LCD display provides real-time charging information and allows for setting adjustments. The control box features two buttons: 'Current' and 'Delay'.
The charger's 2.4-inch LCD display provides real-time charging data, including power, voltage, current, and temperature. Buttons for current adjustment and delay settings are visible.
Display Information:
- Charging Time: Duration of the current charging session.
- Charging Power (kW): Real-time power delivery.
- Voltage (V) & Current (A): Real-time electrical parameters.
- Energy Transferred (kWh): Total energy delivered.
- Control Box Temperature (°C): Internal temperature of the unit.
- Status/Fault Indication: Current operational status or error codes.
Buttons:
- Current Button: Used to adjust the charging current.
- Delay Button: Used to set delayed or scheduled charging.
4. Setup
- Unpack: Carefully remove the charger and all accessories from the packaging.
- Inspect: Check the charger, cable, and connectors for any visible damage. Do not use if damaged.
- Power Connection: Insert the Schuko plug firmly into a dedicated 16A household power outlet. The display will light up, indicating standby mode.
- Vehicle Connection: Insert the Type 2 connector into your vehicle's charging inlet. Ensure it clicks securely into place.
The 8.5-meter cable length provides flexibility for various parking situations, with detailed segment lengths shown.
5. Operating Instructions
5.1 Starting a Charge (Plug and Play)
Once both the Schuko plug and Type 2 connector are securely connected, the charger will automatically initiate charging. The display will show real-time charging data.
5.2 Adjusting Charging Current
The charger allows you to adjust the charging current to suit your needs or the capacity of your power outlet. Available settings are 6A, 8A, 10A, 13A, 15A, and 16A.
- While in standby or charging mode, long-press the 'Current' button to enter current adjustment mode.
- Tap the 'Current' button repeatedly to cycle through the available amperage settings.
- Once your desired current is displayed, long-press the 'Current' button again to confirm and exit adjustment mode. The charger will resume or start charging at the selected current.
5.3 Delayed and Scheduled Charging
The charger supports delayed start and scheduled duration charging, ideal for optimizing charging during off-peak electricity hours.
Smart charging options include Plug and Play, Delayed Charging (set a delay), Programmed Charging (set duration), Power Adjustment (6A/8A/10A/13A/15A/16A), and Combined Parameters. Manual settings are accessed by long-pressing, tapping to adjust, and long-pressing to confirm.
- While in standby mode, long-press the 'Delay' button to enter delay/schedule setting mode.
- Tap the 'Delay' button to adjust the delay time (in hours) or charging duration (in hours). The display will indicate which parameter is being adjusted.
- Long-press the 'Delay' button again to confirm your setting and exit. The charger will then wait for the set delay or charge for the programmed duration.
5.4 Stopping a Charge
To stop charging, first disconnect the Schuko plug from the wall outlet, then disconnect the Type 2 connector from your vehicle.
6. Maintenance
- Cleaning: Wipe the charger and cables with a soft, dry cloth. Do not use abrasive cleaners or solvents. Ensure the charger is disconnected from power before cleaning.
- Storage: Store the charger in a dry, cool place, away from direct sunlight and extreme temperatures. Use the provided carrying bag for protection.
- Cable Care: Avoid kinking, twisting, or driving over the cable. Always coil the cable loosely when not in use.
7. Troubleshooting
If you encounter issues, refer to the following table for common problems and solutions:
| Problem | Possible Cause | Solution |
|---|---|---|
| Charger not turning on | No power from outlet; damaged cable/plug | Check power outlet with another device; inspect cable/plug for damage. |
| Charging not starting | Vehicle not connected properly; delayed charging active; fault detected | Ensure Type 2 connector is fully inserted; check delay settings; refer to display for error codes. |
| Charging stops unexpectedly | Overheating; power fluctuation; vehicle battery full; safety protection triggered | Allow charger to cool down; check power supply stability; verify vehicle battery status; check display for error codes. |
| Error code on display | Internal fault or specific protection activated | Refer to the specific error code in the full user manual (if available) or contact customer support. |
If the problem persists after attempting these solutions, please contact RamTouch customer support for assistance.
8. Specifications
| Feature | Specification |
|---|---|
| Brand | RamTouch |
| Model Number | EVYD-P1-16 |
| Charging Power | 3.7 kW |
| Input/Output Voltage | 230V AC |
| Adjustable Current | 6A / 8A / 10A / 13A / 15A / 16A |
| EV Connector Type | Type 2 (IEC 62196-2) |
| Power Plug Type | Schuko 16A |
| Cable Length | 8.5 meters |
| Control Box IP Rating | IP65 |
| Plug IP Rating | IP44 |
| Operating Temperature | -30°C to 50°C |
| Dimensions (Control Box) | 21 x 8.5 x 5 cm |
| Item Weight | 2.25 kg |
| Certifications | IEC 61851/62196, TÜV tested |
9. Warranty and Support
RamTouch products are manufactured to high-quality standards. This product comes with a standard manufacturer's warranty against defects in materials and workmanship. For specific warranty details, claims, or technical support, please refer to the warranty card included in your package or contact RamTouch customer service through their official website or the retailer where the product was purchased.
Contents of the box: Removable Velcro straps, User Manual, and the RamTouch 3.7 kW Electric Vehicle Charger (8.5m total length, Type 2, Schuko) with its control box and storage bag dimensions.